Burbank Shipping Center

I never knew how much these other «Pack & Ship» places were overcharging me all these years! I originally went in for a LiveScan to renew my nursing license, the guys were so nice I decided to ship my daughters violin to her. The price difference was almost ²⁄₃ less then the 2 other shops by my house only ½ a mile away. I’ll never go anywhere else.

Awesome place! Came in on a Saturday for a livescan service. Place was pretty busy and swaped but the customer service was on point. Overall convenient location, good prices and friendly service! Lito I believe helped me… he was the only one there on that day but he made sure to take care of all his customers.

Tino is the best! fast and friendly customer service :) they have a notary fingerprinting, mailboxes and mailing all in one and awesome snacks too

Full service and truly excellent customer service. You can do anything from shredding to fingerprinting here. The staff treat you like an honored guest and do the best they can to give you a quality product while also getting you the best price possible. It was a pleasurable experience to have things shipped and shredded. When does that happen? Anytime you go here, that’s when!

We needed several things and the people at BSC were especially helpful during a very difficult time. After a death in my family, we needed to shred many pounds of documents, and ship a few boxes and a giant original painting. Everyone at this business was kind, helpful, thoughtful and very nice to work with. I wish I could give them ten stars. Thanks to Stefano and each of the guys there. You made our task a bit easier.

GREATEST CUSTOMER SERVICE EVER! These guys were so great. Mario, Tino & the gang. Friendly, helpful, and great at what they do! They seem to know everyone by name. It was like being in the sitcom Cheers, (that just aged me). I would definitely go back again.
Thanks guys!

Copy, print, ship, shred and mail boxes all in one spot. Easy in and easy out. Thanks guys.

My experience today at the BSC was absolutely amazing! The gentlemen were very informative, friendly and professional. Mario in particular was very helpful and straightforward when explaining to me the process of getting a new mailbox. This made my moving process a bit more fun and enjoyable while saving me overall cost! Thanks guys :-)

Have been renting the mail box for over a year now. Very friendly, supportive, and nice personnel.
Strongly recommend!

Great customer service! Quick and extremely helpful answering all my mail and mailbox rental needs! Very happy with today’s decision!

Found them on Unilocal.Very helpful in setting up the new box. They have limited parking out back but plenty on the street. Highly recommend them.

The best! What an eminently pleasurable experience: Mary is such a sweetheart, and the prices were great.
This is as far from a stereotypical copy shop experience as you can get. Great service and a pleasant atmosphere. Can’t recommend it highly enough. I’ll never go to FedEx or UPS again!

The Service: Definitely full service~ from mailbox rental, printing, copying, scanning, emailing, notary, selling supplies, shipping, etc. FedEx, DHL, UPS drop off location too.
Mary is very friendly and efficient on the phone and in person. Will definitely come back for more service.
The Parking: A few parking spots in the rear and street parking (free)
With Unilocal check-​in, FREE two months mailbox rental.

Mario was amazing to deal with. I love this place. I mean you can beat the free coffee and great customer service. I have been using this place for years. I use it for business and personal needs. I give them AAAAA+++++

Walked in to see if I could get a print packaged for shipping. Stood in the front of the store for about a minute… nobody approached me. There was one guy at the back of the store having a conversation with someone in an office, however he said nothing to me. So I walked to the back, and asked a girl behind the counter if I could get something packaged. She told me the guy having the conversation would be with me in a minute — at the front of the store. So I walked back up to the front and waited as he continued his conversation. Eventually, after speaking with the girl behind the counter and realizing I was a customer, he asked loudly (from the back of the store) if I needed something. I told him I needed a piece packed for shipping. He motioned that he’d be with me in a minute (with his hand). I was about to walk out when he finally came up front to talk to me. I ended up leaving to seek other shipping options.
Here’s the deal, folks. Unless your building is burning down, your conversation is NOT more important than a customer standing there waiting to be helped. Customer serivce is a NECESSITY — especially when you own a small business. To keep someone waiting while you chat is ignorant and rude. This was a weekday morning, and the store was empty. There was nothing to keep you from assisting a customer right away. Nothing. I don’t care if God himself was in that office. Customers are what keep you in business (and even God would understand that).
I’ll never walk into that store again. Monumental waste of my time.

I feel like a total moron. I sincerely want to apologize for my last review of this business. I reviewed THE WRONG BUSINESS! I AM SO SORRY!
Please IGNORE MY LAST REVIEW, the place that I meant to review was PAK & SHIP ALL and for some reason I accidentally reviewed Burbank Shipping Center.
I realized my mistake a couple of days ago when I walked into Burbank Shipping Center for the second time and received excellent service.
I called ahead and spoke to someone then I walked into PAK & SHIP ALL (the wrong place) and the guy looked at me like I was crazy when I told him I just talked to you on the phone. I asked him, «is this not Burbank Shipping Center?» «No» he replied. I walked outside to look at the sign and sure enough it said «PAK & SHIP ALL».
That’s when I went to Burbank Shipping Center and although I had written a bad review about them they still provided me with excellent customer service. I would recommend Burbank Shipping Center to everybody.
Wow! I can’t describe to you how dumb I felt. As a business owner myself I can understand the frustration that comes with having «Fake» or Inaccurate reviews about your business. This is exactly the reason I am writing this review to apologize to the owner (s) of Burbank Shipping Center and hopefully anybody who has seen this bad review can read the update and the true review of this business.

These guys helped me shop a variety of car parts that I sold on the Internet. From something that fit into an envelope, TJ packing an entire convertible soft too frame and canvas with window — service was professional and the prices were fair. Thank you!
(Everything arrived at their destinations safely).

I just needed to mail something and also needed a simple envelope. This place took care of both. When I walked into this business, there was only one guy working there. He was super friendly and helpful.
There is lots of street parking in front of and around the building. If I am looking to ship/​mail something again, I’ll definitely go back!

My mom and I were in desperate need of a notary! Showed up at this place 5 minutes before closing and the front desk guy said the notary is only done by appt! I got a little upset by that and the way he said it too, with an attitude, but he said we could wait until the owner/​notary got there and see if she could help us! We decided to wait, 5 minutes passed and she got there! Luckily she was very nice and helped us! If you need a notary make sure to call in advance to schedule your appt!

This place is a piece of shit from top to bottom.
The first time I came they couldn’t figure out how to correctly charge me because their credit card system wasn’t working … So I was forced to make a larger purchase with a remainder credit to the store.
Upon my return to the store to exhaust the credit I originally had the 2 people working were doing everything but actually working and maintaining the store. they told me their printer was no longer working and out of order. …extremely rudely while on the phone on personal phone calls.
I walked out thinking ill return then I proceeded to ask myself what copy printing store runs out of printer ink. … A terrible one.
I walked back in and purchase as many envelopes as I could with my store credit.
This mom and pop store is the reason small businesses can’t compete with corporate facilities that actually know what they are doing.