FedEx Office Print & Ship Center

Extremely slow service no concern or appreciation if the customers time. I would not come back here again. 3÷22÷16 @ 18:22 hrs.

This place sucks. The equipment is from the 80’s and it cost a fortune!

This place is horrible. Do not come here. I wanted to get a few pictures printed of my daughter and my step-​daughter on their first day of school. I took my flash dive and i wanted to print the pictures on glossy cardstock. The rep charged me $ 7 for two sheets.
He stated that he charged me $ 5 because he had to rearrange the pictures. This was price gouging at its worse. He charged me $ 5 for something windows does for free when it prints pictures.
The pictures were not good quality. I will never return there for any copying needs. Buyer beware.

AWFUL! Ok, I stopped by to drop off a package that needed to go out on Friday for a Monday arrival by 10 am time, and was told by the FedEx counterstaff that I had to wait until the FedEx delivery driver came inside the store to empty the dropbox. I patiently waited 15 minutes until he showed up, only for him to rudely tell me that if my package didn’t fit into the dropbox, he was not going to take it! My box was the size of a shoe box, so not that big or that heavy, just not FLAT. The driver didn’t even make eye contact or acknowledge my existence after that point, so I went back to the counter to ask for help. They promised that if I turned my package over to them it would arrive in time for Monday delivery since they had Saturday pick up. Guess what? My package arrived on TUESDAY! Because this location misled me, the item shipped didn’t arrive on time! I’d rather that they just told me to drive over to the Duluth location and hand it off there. Worst part is that this was something shipped for work! Never ever again will I bother to venture in to this store…

Took 3 packages in to ship overnight to California. Arrived at 17:40 and driver was already there scanning packages. The manager at fedex office said too bad because they had already closed out. Driver refused to take the packages because fedex office didn’t scan them. I’ve given packages to drivers before with no issue. There were two other customers ahead of me that were also refused service. If your website states 17:45, then take packages until that time. The UPS store takes them until 18:00. Guess who got my business? Thanks for caring about your customers FedEx.

Needed to copy and print a presentation. Easy enough. Three machines. One not working, one no staples, last got jammed and wouldn’t restart. One poor girl behind the counter and swamped. Eventually left and drove across the street to Staples. Three machines. All working. Was asked three times if I needed any assistance while I was there. Enough said.
Update 6÷6÷2016. I had to go back for a fairly complicated print job. Three polite professional staff available. They helped me while not ignoring the needs of others. I have not seen these people before and possibly they brought in some new people to help the status of this location. Everyone deserves a second chance. I feel more confident about returning for additional work. Thanks Bonnie, Rachel and Judd.

Customer service is pathetic! I actually always use fedex but I may have to reconsider. I hope their management reads these.

Do not spend your time or money!
I got a quote from another national chain but couldn’t get to their location. So popped in to print a last minute family newsletter. They did the job without giving a quote, there are no prices posted, and they charged me $ 200. 4x the other quote I received for the exact same project.
They didn’t care — print was already done I had to pay!!!
While serving my sentence with the customer no service — two people walked up needing help with machines. They were told, it doesn’t work — the manager did not care that there was a problem. And would not offer any additional help to these customers.
If looking for a printing job — DON’T GO HERE!!! There is an office max around the corner — better price, top notch service, and customer service that exists in case there is a problem.

Lance needs to learn a lesson about customer service. Not only was he unhelpful but he was flat out rude.