T-Mark Plumbing Heating & Cooling

My husband took the day off work for a scheduled consult. We were given a time of between 2−4pm. At 3:30 we receive a call that they have to cancel. Nothing like making us wait around and then canceling. This is a terrible way to run a business. We rearranged our schedules for this appointment and took a day off work for nothing. Now we still have a plumbing issue and nobody to come look at it. Very disappointed! Will never call them again.

Very fast service. Jeff came out on Tuesday gave quote and was back in Wednesday to do the job. Done in2 hours and my front yard was put back in order. Could not asked anymore from a plumbing company. TMark will be getting my business from now on. Thank you Jeff.

We live across from a park and the servicemen parked completely on the grass, digging in deep ruts 6 feet in to the city park. We asked them politely to move their vehicles, but they did not. When we asked again, they asked my roommate whether he wanted to «take it outside». Not only unprofessional, but rude and violent.

Highly recommend for professional, prompt, and honest service.
My wife and I received a quote on some plumbing work. A few weeks passed before we decided to move forward during this time we weren’t pestered to make a decision as we have been in the past with other home improvement contractors.
Our serviceman arrived right at the beginning of our given two hour window and set right to work. Once he set to work he was able to present plausible simpler solutions to the issues we were having giving us options with how we could proceed. Never being pushy one way or another he was able to save us $$ on our quote based on the what he saw once involved.
In the end we received the results we were looking for in a timely manner from an honest tradesman.
We’ll be using T-​Mark again, though hopefully not in the near future.

We recently had a really good experience with T-​Mark Plumbing. My mother’s water tank sprung a leak and she didn’t know who to call. I found T-​Mark online and gave it a shot. They were extremely responsive and came out to my mom’s that morning (10:45 am). Once they accessed the situation they gave us a couple of options/​prices. Within a few hours they were back at my mom’s installing her new water tank. In addition to their responsiveness I was impressed with the phone calls they made to check in and give us updates on timing and the following day they called to make sure everything was working properly. I think their prices may be a little higher BUT it’s well worth it for the speediness and wonderful customer service. Really top notch!

T-​Mark is quick to respond and has very fair pricing. In all, it took about 5 – 6 people to fix my boiler situation. I really felt like they were committed to getting the job done and prioritized my house.
They came over to service my boiler which we knew was on borrowed time. They repaired it but then it became clear that it needed to be replaced so they credited me the work they’d already done toward a new boiler. Very stand up move!
They also did some frozen pipe repair which could have been better planned but again, they were reasonable in their pricing.
I made the mistake of being pretty casual about shoes/​cleanliness so I can’t blame them entirely but by the time everything was done, my floors were filthy. The washable stuff I don’t really care about but the carpet in my laundry room took a beating. Tip — put down some towels if it’s more than a day job. The first day was fine but once the boiler started going in there was a lot of hauling of stuff throughout the house.
In all, I felt like they really committed to me and now I have a warm, cozy house and I’m really confident that the work they did was superior! I’ll definitely use them again.
Bonus points for being exceptionally friendly ALL the time.

I called on a Monday morning and needed a plumber in the KenTon area ASAP (non-​emergency, i.e. not a sewage issue). The friendly coordinator scheduled an appointment Tuesday morning, but said she would call again if someone could make it Monday afternoon. She followed through, called and left a message that someone was available Mon. afternoon, although I couldn’t take the call.
Tuesday morning a nice truck pulls up within the time frame I was scheduled for and the repair issues were addressed. The plumber was very knowledgeable and helped to explain how some of my future concerns could be addressed. He provided me with an estimate for sump-​pump installation to get my home up to code. I’d say an overall good experience and will be looking to this business again to take care of other plumbing issues and upgrades. I appreciated the candid and professional demeanor, but thought they were pleasant as well.

Terrible. I had a sewer issue that needed to be taken care of. I had 4 companies come out for estimates. T-​Mark did come out quickly and gave me an estimate on the spot. Great! It was on par with the other companies, so I gave the go ahead.
I received the estimate on a Friday and was told the work would be done the following Tues, Wed or Thurs and they would pick up the permits on Monday. I heard nothing by Wednesday, so I gave a call to see what was going on. I was told they probably wouldn’t be able to get to it until the week after.
On that Friday (a week after the estimate), I got a notice from the city saying I had to get the work done in 10 days. I called T-​Mark again to see what was going on. I was told, Oh, maybe we will get to it around mid to end of the week. And he also stated they must have sent the notice after he picked up the permits on Thursday. So that is 3 separate times he stated he got the permits and kept giving me the run around about when the work would be done. Needless to say, I needed the giant hole in front of my house fixed and not having stuff back up into my basement, so I hired someone else.

Can’t speak to their work or staff as they never showed up. They didn’t even call me until two hours after they were supposed to be here and then said that they wouldn’t be out tonight. So with sewage backing up into my basement I am scramblinbg to find someone else. Very unreliable, do not recommend.

Incredible. I would give 100 stars if I could.
Ryan came over on a Saturday night (tonight), drilled a hole, and fixed the water leak all in about 20 minutes. He also ran some diagnostics on the air conditioner. Very cool dude.
I’ll be calling them from now on.

T Mark Plumbing did an excellent job. They were clean, and charged a very fair price. Will be calling them first for all problems going forward.

Prompt, clean and quality service. my plumbing issue was not a major one, but their plumber solved it and provided good alternatives. I would recommend definitely.

I moved out of Buffalo, but was unable to sell my house. I had anxiety about being an out of town landlord. Two days ago, in the evening, my tenet told me the whole house smelled like waste water and the pool was no longer filtering. I was terrified that it would be a big problem. Kevin from T-​Mark showed up the next day… (17 hours later, which is good for a non-​emergency) He gave a fair quote, the work got done, my tenent was happy, and he even offered to do further diagnostics at no charge. Needless to say, I’m adding T-​Mark to my speed dial.

Definitely the company to call if you have plumbing problems! I called 5 different places for estimates, Pat from T-​Mark came over right away and gave me a very reasonable quote. The work was done over 3 days, and everything that was promised was done beautifully. There was no last minute price hikes, no ‘oh, we encountered this so it’ll cost more’ episodes. I am one extremely happy customer.

So last night I went to brush my teeth before bed and when I turned on my bathroom faucet gross slimy stuff started bubbling up from my bathtub sink, instantly horrifying me and followed by me laying awake all night Googling the problem to see if it was a $ 200 or $ 2,000 plumbing job.
I opened Unilocal and saw T-Mark’s name and figured what they heck — id call to see what was up with how they did business. The lady on the phone said that they would send someone over to do an estimate (NO COST for the estimate, which is something in the past has bugged me with some plumbers, where if the come, do an estimate and then you don’t use them, you have to pay a fee, but if you DO use them you don’t. So major plus for T-​Mark since it would be free for someone to come out. ALSO, someone was here within about 20 minutes since they had someone in the area, which was awesome.
A guy named Pat came over and he was super nice and didn’t even pick on my disheveled house or that there was pee in the toilet (YES, that makes me sound gross, but when I saw the plumbing problem I was terrified to flush it and had visions of a pee filled bathtub. Sorry — I know zero about plumbing and was 99.99% sure that it wouldn’t happen, but I wasn’t going to take a chance.) or that my bathroom was all messy. he got here so fast there was no time to tidy up, you know?
He snaked the drain and showed me everything was working and all the crap he pulled out of the drains. He was professional and nice. I also got a quote for another job while he was here which when the time comes I will call T-​Mark for.
I am not sure about pricing because I don’t know what others charge for things, but I know it was $ 50 cheaper than the last time I got my drains snaked.