Dunn Tire – Buffalo

We brought a 2007 Honda Fit Sport in for a oil change. Service was fast, and they were done in about 20min. Problem was, as we were walking out we noticed the mechanic had put 5w30 synthetic blend instead of 0W20 full synthetic as we had discussed. This was reflected on the receipt. Now, the staff could have used the excuse they had simply entered an incorrect oil code in the system, but instead they were honest and admitted the wrong oil had been used. There is also an aluminum crush washer on the oil pan bolt that had not been replaced. The staff was very polite and apologetic, and they changed the oil to spec. Note to others, these guys work with a lot of different vehicles, so if you have vehicle-​specific specs, do everyone a favor and write it down for them.

I purchased 4 new tires and out-​the-​door installation from this Dunn Tire location for my Toyota Highlander. It was very convenient to have online appointment scheduling (although I had received an email once I made my appointment saying that someone would call me, and never did.) I ended up calling the store and confirming my next-​day appointment with their very friendly and professional staff. They had quoted me a wait time of 1 hr 15 minutes so I hung out in their waiting room, which has a tv, a small children’s area and is stocked with complimentary coffee and water. My tire installation was completed in about 55 minutes, so I was quite happy to get out of there in under an hour. I had opened a credit card with financing options the day I made the appointment and brought in my card information for payment — there was a little hiccup that resulted in the staff calling the credit card company for me but it only held me up an extra few minutes. I was happy that the staff patiently took the time to make sure I was taken care of before I left. Dunn Tire made me as happy as a person can be when buying new tires!

As a driver in Buffalo, I visit Dunn Tire frequently. I’ve never had flats until I moved into the city. Dunn Tire offers great warranties including tire replacement. Assuming that you live in Buffalo, TAKE THE WARRANTY. Potholes nails, screws, etc. have taken a toll on my tires and the warranties have saved me a bit of money! I once had a tire replaced after buying a new one months before because a pothole ripped holes into the side of my tire. Dunn Tire replaced it for free because there was barely any wear on the tread (for the free warranty). They now let you upgrade so you can get free replacement when an incident happens (even when the tread wears down).
Their new location on Delaware has a nice waiting area with free wifi. You can also book appointments online which is what I prefer. I’ve always had positive experiences with the employees at this location so I continue to visit this one.

I’ve been here a couple of times so far, first to have a flat replaced, and then to have a new remaining set of tires installed. Both times their customer service has been prompt and helpful.
The newer location on Delaware is very nice, with a spacious waiting room. They were able to order and have tires ready for me, and offered competitive prices. I’d definitely come back here!

We cannot say enough good things about Dunn Tires. Flat tire, Sunday morning, strange city with a wedding music gig to make by noon. They were wonderful. Tire could not be repaired so they set up our full size spare, rotated tires to maximize safety and enabled us to make wedding and drive confidently home to Pennsylvania. No charge! Wouldn’t take a dime. Incredibly kind and honest! Thank you so very much.

after running over a nail and the flat tire that came soon after, I called Dunn tire and they said yes bring it right in. They fixed the tire but then said that it was the last patch that could be applied as the tire had been patched twice before. I never had a flat before and as this is a two year old car straight from a dealer i was left wondering… did the dealer give me a bum tire on a brand new vehicle? I took the car
to the dealer since i have a year left on warranty., and sure enough the tire just has one patch. So Dunn tire was trying to get me to purchase a tire for no reason. Watch this place, better yet go somewhere else!!!

After running over a nail and developing a slow leak, I took my tire here to get it repaired. They were friendly at first and told me that they would take a look at it and get back to me. A couple hours later they called me back and informed me that it could not be repaired and would need to be replaced.
My landlord wanted me to get a second opinion because he was paying for the replacement (since he left the nails in the driveway). When I went back to pick up the tire from Dunn, I found out that they never even took the tire off the rim. My landlord took the tire elsewhere where it was easily repaired. I have put 4,000 trouble-​free miles on the tire since then.
In summation, I think that Dunn Tire was trying to rip me off by selling me a new tire that I did not need. They were also very rude when I went to pick the tire up.

I came to Dunn Tire to get 2 new tires. Upon arrival, I was greeted by the workers at the counter. They were all personable and friendly. They took down necessary information to get the tires installed. Then, they directed me to the waiting area. The waiting area was so comfortable. They had nice, comfortable seats and a TV to watch while you wait. They also have a mini fridge filled with mini water bottles and juice and of course, coffee. Oh! and they have wifi, too! My car was ready to go within the hour or so. However, I definitely would not have minded if service was slow. The time really flew by while I was there. I also want to mention that they did not try to add extra fees when it was time to pay. They even asked if I had AAA membership, so they can give me a $ 10 discount. I paid ~$ 183 for 2 basic tires, which included installation, mounting, and other lifetime maintenance needs.

Dunn Tire really went above and beyond to help me out of a sticky situation. I had a completely flat tire, and of course every gas station’s air compressor was out of order. My tire had gotten so low that I had to stop and pull over as my car was shaking. I don’t have AAA, and I didn’t pay close enough attention in driver’s ed when I was 16 so I don’t know how to put my spare tire on. I called Dunn Tire and asked if they offered any roadside assistance or could put me in touch with someone who did. Dunn Tire sent two employees out to change my tire free of charge! I didn’t even have an appointment with them. They’re a lifesaver!
Additionally, I needed to replace my other tires on my car. They never made me feel pressured to purchase additional products or services, and I was very comfortable discussing my vehicle situation with them. Their waiting area was clean and nice, and they offer coffee, water, and juice while your car is being serviced. I will definitely come back to Dunn Tire for repairs.

This is the second time I’ve been here and I’ve been quite pleased both times. The first time I was getting my tire stems replaced because I was loosing a lot of air and this time I needed to replace a flat tire. Both times I got an oil change while I was at it. Unfortunately they didn’t have the tire I needed today (it isn’t made anymore) but they suggested a local competitor where I might be able to get it, and said if I couldn’t find it there, Dunn Tire could order it from a site I’d found it on online. Both times I’ve come in the service has been great. There’s a nice waiting area and a complementary coffee set up, as well as customer restrooms. Two thumbs up from me.