Basil Resale At Transit & Wehrle

Had a groupon for oil changes this is a small dealer and a little tight to maneuver around in. I got lost in the lot because some dealers have you go to another spot I went through the lot thinking there was a service spot in the back. There was a service bay but none of the doors were open I then proceeded to back out of the garage area and get to the front where I would be able to go in and ask.
I saw there were two doors on the front so I went into the one that was attacked to the garage very nice technician got my info and redeemed the groupon then informed me he would wright down how many oil changes left because when it is redeemed it is done one time. Was told there was a waiting area just around the corner.
Nice small dealer waited for a bit thought it was strange that it took so long but the technician did the oil change plus gave me a tire rotation and wrote on the reciept that I had 2 more times very awesome I will be back here to do regular oil changes even though this is a small dealer they really are nice and courteous.

The best really I had a run in with east delavan auto you can read about that on the reviews but or guy Tom Mixon is the best he had us in a car in less than two days!!! Thanks Basil Auto and thanks Tom!

I only wish I could give this dealership no stars. I went in to their dealership on one of the coldest nights of the year in January 2015. My request was to test drive a Toyota, Yaris that had been on the lot for a very long time. Living in a snowy climate people don’t generally seek out tiny cars in the winter so I thought they would be overjoyed by my interest. Boy I couldn’t have been more wrong. At no point during my dealings with them did I feel any of these men went out of there way to make my car buying any easier. In fact, I felt like any thing they could do to make it harder they did. The finance manager who is also the manager of the establishment was the worst of them all. When there was a miscommunication (which I can’t even call it that because he failed to mention anything) he scolded my partner as if she were his child. Completely unacceptable behavior from someone I am trying to buy something from. I’m not sure if it’s the fact that my family situation wasn’t ideal to him (I could pull the homophobe card but I’ll give him the benefit of the doubt) or possibly the fact that my trade wasn’t worth much. I honestly have no idea. I do know that when I left this place after a week and a half of excuses after excuses I didn’t look back. I marched myself right over to west herr on millersport and purchased a car that is nicer than the one I tested here and costed more money. All these guys had to do was put in a little effort for me. My advice would be to look around at this place with their tacky lawn furnishings inside, notice the fact that they don’t even offer you a warm beverage on a cold night and just keep walking. Any place is better than this place. I can’t say enough about how this staff needs a reality check on handling customers. Ohhhh and they lost the keys to my vehicle in the process of us walking out. Shame on you Basil. You have a lot to learn.