Galaxy’s Finest Carpet Cleaning

So today, almost ***SIX YEARS*** since I’ve had **any contact of any kind** with this person, he sends me this Unilocal message:
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Subject: JERK
«are you still being a douche to everyone?»
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WTF? I didn’t even know who it came from, since he sent it through his personal Unilocal account of «JEFF K.» Only by coincidence did I discover, from an old message I have, it’s the owner of this shoddy carpet cleaning business who cleaned my mom’s carpets back in 2010 right after she went into a nursing home.
Really? Who’s the «douche», I ask? The guy who cheats the sick 85 year-​old woman out of $ 200 for the worst carpet cleaning job you’ll ever see, then carries a grudge for **SIX YEARS**, or me, because I wrote an unfavorable but perfectly accurate review?
I ALWAYS WRITE FAIR AND ACCURATE REVIEWS that reflect my personal experience.
I’ve never even met him in person. My one and only transaction with him was for mom’s condo.
There’s more too:
His «JEFF K.» account has written 3 reviews. All are 1 star reviews. AND ONE OF THEM IS FOR A COMPETING CARPET CLEANER!
Unreal with this guy.
EMPLOY HIM AT YOUR OWN RISK.

If you are entertaining any thoughts at all of cleaning your carpets yourself, stop right now and call The Galaxy’s Finest Carpet & Upholstery Cleaning. If your dog has treated your carpets as if it were the back yard and you own a carpet cleaner, just put that machine back in the basement or garage and call Jeff. I tried it myself. Self-​made disaster would be kind. My carpet– cleaning machine and I pumped 10 gallons of water, so much that it soaked through to the pad. All my efforts to get rid of the dog pee smell just made it worse. Jeff and his Master Power Suction machine to the rescue! $ 250 for Galaxy’s Finest versus $ 1500 minimum for new carpet and pad. That’s $ 250 for a room 25 feet by 35 feet. It’s a bargain. Best money I spent the entire holiday season. He’s honest. Zero freak factor. Save your back. Just call him. Did I mention that he made this miracle happen the day before Christmas Eve with no notice? Quit reading. Quit hesitating. Just call.

Professional, came in blue booties without being asked. Got stains out of carpets… and even added a quick destain on a rug we had.
Nothing but praise.
Only small thing, they said it would take 4 hours to dry. Left us footies till then, and the stairs took overnight. Might like to alert people to that. But once dry, looks like almost new… nice !

Can I give them a 10 star review? I have used them a couple of times and will continue to use them. If you want professional carpet cleaners call them. If you want people that will quote you a fair, honest price and show up promptly; call them. If you have pets; CALL THEM. I am SO glad I found them on Angie’s list– they have done an amazing job cleaning my carpets. I wish I would have found their services sooner… would have saved me a lot time, $ and frustration with the incompetent services I hired previously to do the work.

After searching Angie’s List, I saw that The Galaxy’s Finest had lots of excellent reviews so I called them. I reached Jeff on a Friday afternoon in the car. He pulled over, asked about the details of my job, and quoted me a price. He was able to quickly schedule the job for 7am the following Monday. He helped me rotate my wool 18×10 area rug, explained the process, and used a specialized hand tool to pre-​treat the high-​traffic areas. Then he meticulously went over the entire carpet. Excellent job and I refer him to anyone that wants high-​quality professional work done at a fair price.

I have used Galaxy’s Finest for years and they never disappoint. I have used them a lot in recent years because of dog issues, and they leave my carpet looking fabulous. They could not be more responsive, prompt and considerate. They also gave great advice about maintenance between their visits. I recommend them highly.

They cleaned my white frieze carpet and white upholstered chairs yesterday. A plus. The carpet dried in 2 – 3 hours after they left. Very very thoroughal. Very pleased. I will call again. A good carpet cleaning service (when you have peeing puppies) it’s worth is weight in gold. Affordable –reasonable –very nice fellow came out. And sorry, but I also am an Angie’s List member (they gave me 10% off because of that) and I’m not sure what the person below is talking about… I mean I’ve used three-​four other carpet cleaning services –same price as Galaxy — not as good. Too sad that you had a bad experience, but these people are GOOD!

We have used Galaxy’s Finest Carpet & Upholstery Cleaning several times to clean tacked-​down carpeting in rental units (sometimes a tough job, as tenants are often not as careful as homeowners). I’m always impressed at how well the carpets look after cleaning, and we have even received complements on their condition from new tenants at move-​in. Arrival has always been on-​time, clean-​up has always been through, and we have received a lot of useful advice about how the maintain the carpets between cleanings.

Jeff quickly replied to my request for availability and pricing, rang my bell at EXACTLY the time he said he’d arrive, charged a very fair price and asked me to walk around with him to see his work prior to leaving and cleaned up after himself. He obviously has a huge amount of pride in his work. I saw the review from Jay W. and can only say — wow. Based on my experience, well… I don’t want to insult another reviewer, so I’ll leave it at that.
I am one of the MANY people that gave Jeff a great review on Angie’s list. He’s a good, hardworking guy who takes his work very seriously and is extremely conscientious. Thanks, Jeff & Galaxy.

Boy, you can’t ask for better service than this. I got the appointment I wanted, they reminded me the night before, came ten minutes early (!) and got to work. I had two pieces of furniture done, carpeting in two rooms and a long hallway, and the common area carpeting of our condo (three floors and two landings). All was done quickly and efficiently. They explain everything and are gone in a jiffy. this is the third time I’ve used them and they have my loyalty (and recommendation)

We’ve had Galaxy’s finest out about 6 times to clean carpets. We are always very satisfied. Last time, as always they did a great job in our place but also took out a ground in mess of stains that had a spoiled milk odor in the common hallway entrance from the outside to 2 condos. All condo owners were very pleased with the results. The carpet looked and smelled great when done. They are coming out to clean carpets tomorrow and I will follow up with a new review within a week in the case the results are not 5 star. It’s going to be a difficult job again as our 110 lb. dog was sick & had BIG accidents all over (that’s probably enough detail) and this has to happen just before Thanksgiving! Galaxy’s Finest to the rescue!!!

Job well done! I found it very easy to schedule a couch cleaning with Galaxy’s Finest. They were flexible with scheduling and lived up to the positive reviews I’d heard from friends. Keith came on time (even a little early) for the scheduled cleaning, and thoroughly explained the process to me. He provided the costs up front and was honest about what spots could be removed or not. He was friendly and personable throughout, and made a point to keep the area clean as he worked. He also gave me an estimate for carpet cleaning while he was there and I’ll likely use them again in the future for that. Keith called the next day to follow-​up on how the couches looked. I think the service (and customer service) I experienced with Galaxy’s Finest was top notch!

Both Jeff and Keith have been to our house to clean carpets and the couch. These guys are great — easy to reach for booking, on time for appointments, personable, thorough, good prices. In particular I appreciate how the process fit right in with our totally insane schedule. I placed one call to make the appointment, no runaround or multiple calls. And on the day of the appointment itself Keith was in and out efficiently, cleaning up very well after himself and leaving the house just in the state he found it (but with clean upholstery). I definitely recommend.