I met Mr. Dunk Tank himself — the owner– and it was easy to see that he was a very very VERY busy man– and still took time out to tend to my needs– he was extremely helpful and gave me quality customer care! Also I have owned the dunk tank for 4 months and can’t be anymore please — this product is perfect !! I can fold it up with ease, turn it sideways, put it on a dolly and transport through any door way. I’m glad I spent the extra $ 200 – 300 on this dunk tank– other collapsable dunk tanks I’ve seen in person look so puny! You are the man Mr. Dunk tank! THANKS John(owner)! I really appreciate the dunk tank!!!