Bryn Mawr Women’s Health Associates PC

This practice is better than the Newtown Square practice, which doesn’t say much. The office staff in Newtown Square is horrendous; the office staff here is ok at best. Someone may want to do a better job of hiring…
The doctors are fine, just fake. Patients are just robotic numbers to the doctors, not actual people.

I am a patient of Dr. Wu and have been going to this office as well as the Newtown Square office for about 6 years.
Getting appointments is very easy, they always seem to have what I need. I have had two babies with them and everything went seamlessly, although in the hospital both times a doctor from another practice was on call. (that would be the only reason I didn’t give 5 stars, but I think this is very common)
When it comes to the doctors they are all very helpful and I always feel taken care of. The nurses and the office staff are the best, whenever I need something they are always so helpful. Whenever I call I can always talk to someone on the phone, and they help me promptly.
I would absolutely recommend this practice to my friends and family. I think the costumer service that they give is hard to come by, so thanks to this office for making my life a little easier.

They’re not great. The doctors seem very rushed, and won’t explain anything unless you make a point to slow them down and ask questions. The Rosemont administrative staff is horrific. They’ve made seemingly every error possible in correctly filing an insurance claim, so that I’m stuck with a bill and a mess to backtrack. If you have a very basic need ie annual visits, they are probably fine, but I’m leaving this practice, they are not worth the headaches and lukewarm care.

Started going here when I found out I was pregnant with my first child. Can’t complain about the care I have received for the most part. I have seen 2 doctors so far and prefer one (Dr. Isch) over the other by far. My complaint is in their scheduling of appointments. I have completely stopped trying to schedule a Friday appointment with Dr. Burns because they are always cancelled, and recently I had a morning appointment scheduled, and showed up on time, but no one was in the office. Literally, no one but me and one other patient. The door was open but lights out. We waited about 20 minutes before realizing that something must have happened with the scheduling. Called later that day to be told that the Dr i was sheduled with had left the practice and they utilized a service to contact the patients. I never received any call to cancel, and in fact received 2 calls and an email confirming my appointment. if i wasn’t so far along in my pregnancy I would look for another practice but at this point I don’t want to switch. This is probably fine for annuals but if I have a 2^nd child I will probably look elsewhere.

I went here on the recommendation of a colleague. I have found the front desk to be somewhere between clueless and acceptable. Dr. Isch is fine, but rather cold. I have been really disappointed by how often I receive a busy signal when I call the office. They also seem incapable to keeping their word (I’ve been told on more than one occasion that someone would call me back in response to a question, but they have NEVER called me back). If you just need a place to go for an annual, this practice is fine. But if you have any significant issues or require a responsive office, I would look elsewhere.

A place of horrors. The doctors here have been alright. The office staff at the Conshohocken and Rosemont locations is a WHOLE different story. I would not recommend this place unless you enjoy trauma and horribly rude people.

On my first visit here for an annual I had two issues: the first was the Christian show running in the waiting area that went on and on (ad nauseum) about how adoption is always the best option for unwed, pregnant mothers who don’t want to end up in Hell! I found the show so over-​the-​top offensive I actually asked at the front desk if this was a Christian-​only office. The women at the desk had no clue about until I told them, to which they shrugged. I maintain that a gyno’s office should be a place where one can obtain objective health information, not religious guidance.
Secondly, during my actual exam, the bulb in the bed-​side lamp blew. The doctor returned… with a flashlight and nurse to hold it. Yes, I was examined by FLASHLIGHT. Innovative? Completely unprofessional? You decide.
And, finally, when I recently got a reminder call to book for my yearly exam, the woman calling left no area code and a non-​working number to call back. The number from which she called (different than the one she left) also isn’t a functioning number, and no local area codes work with the number she left. Just… this place is unreal.

The doctors and nursing staff there were good, but they didn’t seem very invested in any of my questions/​concerns during my pregnancy. In addition, it was very difficult to get in touch with the receptionist during business hours (frequently got busy signals, etc) and a few of my test results were lost or misplaced and had to be redone. I ended up switching OB/GYN’s midway through my pregnancy and have been much better.

Nice, clean facility and I love my Nurse Practitioner there but I have two complaints; (1) routine test results, if normal never get confirmed with a phone call or by mail to you or to your PCP unless you subsequently call back to request for this to happen. This is a time-​consuming hassle, and (2) confidentiality was breached once when the receptionist called my full-​name, from across the waiting room to announce that my «free samples of X cream were ready and in the small bag that she was hold. This was very embarrassing!

Although the doctors friendly and professional, I can’t say that about their Rosemont Staff. I had a horrible stomach bug for 4 days at 18 weeks pregnant. I called everyday and was never able to talk to a doctor. The staff constantly put me on hold and told me to drink fluids, even though I couldn’t drink or eat anything! Finally on the 4^th day, I called again, asking to speak with someone other than a receptionist, I finally was put through with the must disrespectful, rude, unhelpful nurse practitioner who hung up with me because she didn’t have time to talk to me. Then treated the same way by their office manager. It’s horrible that people like them represent such a nice group of doctors. I would never recommend this practice because of their horrible staff. No one ever deserves to be treated that way, especially a very sick, scared pregnant patient!!!

This ob/​gyn is as good as it gets. I cannot say how much I love the ladies that work here. Every time someone answers the phone they are incredibly nice and patient, and will have no problem taking the time to answer all of your questions.
They take you on time for your appointment, which is unlike any other office I have been in. For my annual in October, I was in and out in less than 20 minutes. No joke!
Nothing but awesome things to say about this doctor’s office.