The Home Depot

Gary in the paint department is amazing. Nice, helpful, and funny.

I love this store! I did an entire remodel of my house shopping here almost exclusively. The staff are knowledgeable, easy to find and take you to items! Jim in plumbing is so awesome especially. The seasonal garden staff sometimes is iffy but, I love this place. Sales and specials, closeout clearance prices are amazing. Always go on black friday and fathers day sales to stock up on tools. Aisles are clean well marked and they load stuff for you too. One time while doing cement work a few years back we ran out of cement I called the store said I would be there in 5 and asked them to get me 2 more bags and it was there when I arrived so the cement didn’t crack on me. Thanks guys! I will continue here on my latest house remodel.

hats off to Jim in the plumbing section very knowledgeable guy I go there in the morning because he is there and he always helps me finding what I ever I need in any department love this home depot always go there for everything.

Needed a battery for my watch. I saw home depot and decided to stop in. Now normally people come to this store for lumber, plumbing, electrical, tools and whatever. So i wasnt expecting much. Not only did they have the battery but the clerk put it in for free. Top notch customer service And fast hassle free check out.

I went to the store and found the light fixtures I wanted in a catalog. The local store did not carry the items in stock so I was instructed that they had to special order them through
. No problem right? Wrong. The store entered the wrong shipping address. I caught the problem before leaving the counter. The associate told me that she would need to call the central processing office to update the shipping address. The associate also told me that she would fix the problem and call me back with verification. There was no verification call and I then got emails from home depot verifying the purchase being shipped to the wrong address.
I then called customer service and all they could tell me was that it was indeed the store’s fault and it would take 10 business days to process a refund which involved an investigation by home depot and by UPS. Home depot is unable to apply my funds to create a correct order and get the equipment out in a timely fashion. They said that if I wanted the equipment they would have to charge my card again for a new order and that I could wait 10 business days for the investigation and refund. Simply not acceptable. Home Depot screwed up the order and was completely unwilling to make it right without charging my card again. All this while they had money from the previous order and refused to release it until 10 business days. Sorry home depot. Fool me once shame on you, fool me twice shame on me.

I went in to get a part to hang some hooks in my closet. The kind man helping me gave me a free class right there on how to hang the things. Info about posts in the drywall and hanging techniques
The person complaining about there not being a door greeter: customer service is RIGHT when you walk in.
I recently purchased paint samples at only 3 bucks a sample. Benjamin moore offers these for 6 dollars. I decided with the help of an employee to purchase the less expensive glidden brand with primer over the behr. It covered brown walls perfectly. I have been in there many times in the past couple weeks and they are always helpful.
The self checkout helpers always offer to scan items for you and are always cheery
EDIT: Went in for the kids workshop: first Saturday of the month. It was awesome!!! My son absolutely loved it.

I know this is nerdy, but I think Home Depot is so fun to go to. DIY home projects are fun and it’s great going to the HD workshops to learn different lessons about remodeling your house. I’ve also been here many times for the Saturday kids workshops when I bring my nephews to build projects. These workshops are free and they have many kits available, so make sure to stop by when you can.
The staff here is helpful when you have questions about DIY home projects. I’ve purchased paint here, and recommend asking about the low odor paint because they have a large selection of colors. Currently, their holiday decorations are up and I just bought a medium-​size wreath for less than $ 20. This is a good deal considering I’ve seen similar wreaths at other stores for at least $ 30.

Disappointed of late. This store formerly had greeters upon entering the store that could usually give you the aisle number thus cutting your time in the store in half. On my last three visits, no greeter and a lot of wasted time. BTW, would it kill you to provide a customer service rep near the sprinkler section where scores of homeowners are trying to makes heads and tails of the numerous parts. It seems like the reps see a gaggle of customers in this section and walk the other way.

I just got burned badly by a good olé Home Depot bait and switch at the Broomfield store on pricing of installation on a product. Because the price given me was so affordable, I promised my tenants that product in one of my rental houses. Then I found out the real price. The Manager Ed Strain just made excuses, does not stand by the word of the store, and does not show integrity. I will never shop at that store again.

Very knowledgable staff, very helpful. I didnt give them 5 stars because it seems that most of the time, the person that handles the self checkout is very rude. There are a couple of them.

The Broomfield store has lots to offer. The regular associates are friendly enough and are willing to help you. I have been a regular since the day the store opened its doors. Garden Department is cool and so is the Hardware department. A stop to the electrical department will get you some answers. Come by the floor and wall department for the best solutions for your floor issues. Need some advice of building? The building material lumber department will set you right. Plumbing backed up? Some of the more experience plumbers will get you out of the mess. Need to paint? Stop by the paint department for a helpful selection.
Just watch out for their store manager. He is very unpleasant to be around and I have heard other customers and associates alike express the same feeling last time I went there to pick up some supplies to fix a kitchen drain. Make sure that a white crew cab Ford pick up isn’t near the Shell Gas station (far corner parking lot by the apartment complex) near 1rst Ave and you should have a better experience! !

Normally I would not bother reviewing a Home Depot, but this one was great to me. I walked in, someone very pleasantly asked me if they could help me, quickly directed me to the item I needed. When I found the item, the manager happened to be there and happened to have a sample of what I needed and gave it to me… gratis! I’m sure you can’t expect this sort of treatment all the time (it’s a business after all), but I did, so I have to give up the coveted fifth star!