Aspen Arbor Animal Hospital

Beware of these people, they will swindle you out of every dime you have. First time I brought our puppy in to get vaccinated. Instead of doing the vac they told me they thought she had worms and insisted on tests and administered several treatments before even running the tests $ 180. Tests came back negative. A few weeks later the puppy is acting dizzy so I bring her in immediately. I am forced to sign a waver that they are allowed to administer tests and administer shots up to $ 660 before they will treat her. First they tell me they think she has hypothermia and administer treatment for severe hypothermia IV and all. Later I find out her temp was only two degrees below normal. Then they want to do a toxicology test comes back normal then they say it must be hypoglycemia, test returns normal. Then she tells me it’s probably distemper and her brain is swelling, I can’t afford any more test or treatments as my wife had her wisdom teeth pulled the day before and we had to pay the 1k up front before treatment and now we are up to $ 360 with the puppy. I decline any more for the night and the vet tells me, «oh it’s probably shaker dog syndrome» apparently it some brain thing that usually only happens in bull dogs that has these exact symptoms and comes and goes with no real treatments. Four hours after I leave the puppy is acting fine again. These guys will beat around the bush and run your bill up till you say enough before giving you a single straight answer. Won’t be returning here ever.

The staff and doctors are great. The cost does run on the higher end but with multiple vets on staff you can get an appointment pretty fast.
Dr. Brown and Dr. Gough are excellent with my dogs.

Been going to Aspen Arbor for almost 2 years and love them! They have always been so helpful. And our dogs have had great experiences with boarding.

I took our rescue puppy here to be spayed last week. We had not previously been to Aspen Arbor, but came here because the rescue organization covered the cost of the spay procedure here. The staff were all very friendly and welcoming and answered my millions of questions. They called me when she was out of surgery to let me know it had gone well, and again the following day to make sure she was recovering well.
Our dog seemed comfortable and calm both when I left her and when I picked her up. Her stitches are barely visible and the incision looks great. Our puppy was back on her feet in no time like nothing had happened! To seal the deal, the doctor took advantage of the anesthesia and clipped her nails while she was under. Thank you so much!!!

Found Aspen Arbor Animal Hospital on Unilocal… of course. Having just moved to the amazing state of CO, we needed to find a local vet /​animal hospital to take care of our furry babies… AAAH is super close (and three doors down from a local brewery — just sayin) and has what you would expect in a true animal hospital.
Dr. Brown took care of Gus, our Blue Heeler mix, and got extra points when she commented on my man’s Foo Fighter shirt. cool fact of the day — her husband is the drummer in a band — lots of love for anyone who digs Dave Grohl… so, there’s that.
Both the nurse and Dr. Brown were laid back, friendly and attentive to Gus and to us. Nice. Shots /​vaccines (the entire suite of shots /​vaccines, by the way) and his wellness exam — grand total around $ 160… cool in that the rabies vaccine is a 3 year vaccine. We also opted for a less common vaccine that targets wild animals and disease that can be passed from their urine to the animal and then to you… ick. We take Gus hiking a lot, and sometime end up on «the path» that you later realize wasn’t ever a path and you were just bushwhacking your way out, lol. So, yeah, we’ll take that extra vaccine.
The actual space is impressive as well — check out the photos I posted. I especially liked the spacious waiting rooms — note rooms, in that AAAH has separate waiting areas for your felines and another for your pups… Well thought out. The floor to ceiling windows let in tons of natural light and help to make the hospital feel inviting and comfortable. One other cool note — they ask that you use a dry erase marker to complete your laminated «Check in» paperwork. They then scan it and then wipe it clean for the next animal owner… again, points for doing their part to reduce waste :)
We’ll be back in a few weeks for Gus’ booster and again in years to come. It’s always nice to find people who love animals and have thought of the small details in the same ways that you would. Good job, Aspen Arbor Animal Hospital!

They are wonderful! Love them so much. Focus on the animals and great evening hours. Thank you!

I just moved to CO from Michigan, where I have had the same Vet for as long as I can remember. I was nervous about having to find a new vet for my black lab, but I can say without a doubt that I have found my new animal hospital.
I called at 10:30 am to make an emergency appointment (turned out to be me overreacting), and they got me in by noon the same day. There was no wait when I got there and the receptionist was extremely friendly.
I had Dr. Brown (and Gil the Vet Tech) taking care of Coop, and they were awesome. You could really tell that they care about every animal that walks through their door.
They were very upfront about costs, didn’t charge me for a procedure because it ended up being unnecessary, and gave me estimates for future procedures we may need with no added pressure to spend my money.
Seriously, A+, guys. (And Dr. Brown? Go Green!)

After taking my animals to Animal Central for years I finally got fed up with the never-​ending revolving door of vets, techs, nurses and others. Plus, it seemed like every time we were stuck in a room waiting for anyone to come in for anywhere from 10−40min.
Well after a recent visit to AC and then finding out my new vet is once again «not with us anymore» i decided to make a change to get a second opinion with Aspen Arbor. It was not under the best circumstances but they have been great top to bottom.
The people at the front desk are knowledgeable and on top of everything. They even knew when i called on Monday morning that i had taken one of my dogs to Urgent care on Sunday (in a different location).
The nurses and doctors are top notch. I’ve never had to wait more than a few minutes for someone to see us and after the nurse takes our info she enters it into a computer so it can be retrieved (at Animal Central everything is handwritten on hundreds of sheets of paper and they ask you the same stuff over and over.)
Dr. Schwartzman is wonderful and the other docs are as well. It was a horrible two weeks and we ended up having to put my terrier to sleep but they did everything they could and were kind, caring and professional to the very end. When i’ve come back with my other dog they remember me and what we went through and are always concerned.
They are never hurried, and don’t push things on you without explaining everything and giving you a choice.
And even though the facility and docs are top notch — i still feel like it is cheaper than my previous vet. It’s hard to tell that but it seems a bit less.
One negative — no overnight care. This isn’t always a big deal but in times where that is needed you need to take your dog way out to urgent care or to another facility they recommend. Personally, I would say this makes them something other than a hospital. Perhaps this helps keeps costs down — i don’t know.
But i have no qualms about a full recommendation for them.

We started bringing our cats to Aspen Arbor 4 years ago after having some awful vet experiences elsewhere. I couldn’t be happier. We have been bringing 3 cats in for a visit all at once and they handle it wonderfully. One of our kitties had to have some dental extractions done last time, and we were very surprised to see we didn’t get charged for all of the teeth that were removed. I never feel like we are being overcharged, and quite often the vets will tell us they could give us a medication for preventative measures but they don’t feel it’s necessary. No pushing unnecessary medications or costs here. We just got a new kitten and took him in for a checkup and found out that when you rescue your pet, the first visit is free! What a great way to support rescuing animals. The vets and techs always treat our kitties so well and it’s obvious they really care for them.

My dog and I both love Aspen Arbor! I travel somewhat frequently with my job, and I often have to board my dog for up to a week or two at a time. She absolutely loves staying here. Whenever we pull into the parking lot, she gets super excited and can’t wait to go inside. I used to feel bad about leaving her, but she really loves staying here. The staff are always friendly and quick to check her in so I can head to the airport on time.

To respond to the owner comment:
I was not contacted «numerous times.» In fact, I was just messaged, once, here on Unilocal.I do not check my Unilocal account very frequently, so when I did see the message, I did reply to the owner, with my phone number and asked the owner to contact me and told him that I would be pleased to discuss my frustrations with his business with him. Not surprisingly, I have not been contacted.
I can overlook the high prices, I can even MAYBE overlook the fact that I was charged time and time again for their mistakes regarding medications or the upselling of unnecessary medical procedures. However, it took my old vet ONE vet visit for him to realize that my dog, who is part Shar Pei, has a very common skin problem found on Shar Pei dogs. The doctor I had seen at Aspen Arbor had me believing that her skin problems might be related to cancer. The word cancer was even said to me many times, making me feel as though it was super necessary to undergo the almost $ 800 procedure. Not to mention, I was worried sick, crying, for weeks, thinking that my dog was going to die if I could not come up with the money to undergo cancer treatments.
So, yeah, not really willing to forgive any of that. And if the owner wants to act like that is not how he does business, as he has stated, then he can feel free to call me anytime and I will be more than happy to explain this situation to him.

We haven’t had any problems with this place. The price is a little bit spendy, but probably worth it. The staff is friendly and the place is clean. We had to board our pups while we were away on vacation, and they came back happy, healthy, and full of energy. So, its hard to complain.

It felt like I was getting an oil change. Up charges and add-​ons. Got the bill and there was $ 175.00 dollars more than what I had expected. I felt like they were more interested in making money than figuring out what was bothering my pet.
Prior to the visit I was told that I would receive %20 off due to where I lived, but I had to bring in a coupon. I went to get the coupon, but they had ran out. At check out the poorly trained receptionist told me I HAD to have the coupon. She ended up calling and verifying that the coupon was not available. However, the entire time she kept ranting that she was «afraid» she’d lose her job for giving me the discount. Poor customer service.
I am going to give them another change next week when I board my dog. Hopefully they step it up.

I feel bad leaving a less-​than-​stellar review, especially compared to the others here, but hope to update with a better one soon.
Just moved to town a month ago and our dogs were due some shots. Got an appointment without hassle for Saturday. Arrived at our appointment time, but didn’t actually get seen until half an hour or a little over later. It’s been a while since the boys have been to a new vet, so I can’t recall how long it took at our last place.
Once we went in the room a young woman was super friendly and great with our pets.
My issue is with the actual vet. My boys are little guys – both of them weight less than 6 pounds. The vet seemed skittish when one of them jerked a bit while she was checking his teeth. Don’t think I’ve ever seen that from a veterinarian. She took one of them to the back to get his shots and came back with him quickly. When it was time for the other one (the one who jerked) to go back he was back there a bit and we’d exited the exam room and were paying by the time he was brought back by someone else. None of this is bad, per se, but just an off first impression.
I’m willing to give this place another chance with another vet, especially after such stellar reviews. It seems the doctor who is mentioned here often doesn’t work there anymore, though. Bummer.

I took my last dog here many times over the course of two years and he unfortunately developed cancer and had to be put down, and I am taking my newly adopted dog here. I can’t recommend this place highly enough.
— The staff are friendly, courteous, helpful, patient and kind. Mind you, I had a very «talkative» Miniature Schnauzer that would incessantly complain in the lobby that I hadn’t let him sniff every square inch, and he would apparently hit just the right note that it would cause the receptionist’s phone earpiece to beep (which I imagine must be annoying). She laughed it off, even though I was embarassed.
— The vets are very reasonable and give options and are totally pragmatic, which is reassuring in that moment when you’re not sure what’s practical for the dog you love, but some serious financial numbers are being laid out on the table. When my dog had cancer, the two vets that I worked with were great about helping me weigh the options and spend money on what was reasonable and prudent, as opposed to another facility that basically recommended I do everything I could without prioritizing things.
— The groomer, Nadia, is excellent, clearly loves the dogs, and does a way better job than anyone I had taken my dog to (especially Petsmart). She does an excellent job and is a sweet lady, and I can’t recommend her highly enough.
— Their pricing for boarding is very reasonable, which I have used frequently because I travel for work. They always told me how great my dog was, and he seemed happy enough — he recognized the place and wasn’t unhappy to be led off (as opposed to other boarding places where he has looked at me like «are you kidding me right now?»).
Again, I wouldn’t hesitate to tell someone to take their pet here for any of the services that I have tried, and I can’t thank the staff enough for who they are and what they do.

I take my 10-​year-​old Boston Terrier here for both vet care and boarding (we board her at least three times a year) and I am always happy with the service and care. My dog actually seems happy to go to the kennel, since she’s obviously treated well there.
Highly recommend!

I haven’t reviewed in a while, but this place really merits 5! The staff at Aspen Arbor are incredible. They obviously love animals, they take equally fantastic care of the owners as well as the pets, and the prices are unbeatable.
Long story short: Road trip with a bunny; he needed a place to stay while we explored the city. They don’t usually kennel rabbits, from what I gather, but they were very accommodating! We were able to leave bunny Elway for the day– he even got clipped and groomed while we were off gallivanting :) My friend the bunny owner swears up and down he looked like he came out of spa, relaxed and blissful, when we retrieved him.
Moreover, just seeing how they treated everyone in their waiting room gave me an incredibly positive impression of this group. If I lived anywhere near here, this would be my go-​to place… thank you! You guys rock!

I have been so stressed trying to find a good vet location with great service and somewhat decent price. I found that place here with Aspen Arbor Animal Hospital. My kitty needed dental cleaning and a few extractions. I took him to Indian Tree by my home and was quoted $ 550 without extractions. With extractions of the 6 teeth would have came out to be about $ 1000+. I couldn’t spend that kind of money at Indian Tree and started looking around. Found Planned Pethood and have heard mixed reviews from friends about them and was recommended by my friend who is a vet tech to bring my kitty to AAAH. On top of that, AAAH have all their employees’ info online as to when they graduated, how much experience they have and all of their vet techs are from Bel-​Rea which is one of the top vet tech school in the nation.
After bringing kitty here, initially I was quoted a range between $ 500-​$ 700 for everything that needed to be done, including extractions… The service was great and after everything I ended up paying low $ 500 for all 6 teeth and medication. I just think it was very bad of the other location saying that they charge more because they monitor the surgery and trying to put others down as if they aren’t professional. Anyway, that’ll be another review to come.
I am so thankful to have found a great place with great price and I will for sure bring my 2 other cats here for check ups. Thanks Aspen Arbor for taking care of my baby.

I found a rabbit on the road that had been run over but was still alive. I took it to the hospital and the two employees that greeted me took the rabbit right away with such care and grace. It was handled so professionally and as I am such a tender heart for the little creatures, they exceeded my expectations.
My husband and I also take our dogs there to get groomed. We have had all around positive experiences at this place!

I love this vet. I just recently started going here because of it’s proximity to my apartment, but I ended up really loving them. My pup got kennel cough (even though she was current on her vaccine, grrr), and Dr. Marie was so sweet with her.
She ended up back there about a month later with some kind of dizzy episode (so I thought). They did bloodwork and were very prompt about getting her back in right away when they saw something wrong. They had a specialist do an ultrasound that day, and when they found a tumor on her spleen, they did surgery that afternoon and made sure of her recovery.
Dr. Marie has always been very honest, and upfront about costs of procedures (LOVE that!). When the results of my dog’s biopsy came back, she even came in with tears in her eyes, which just shows you how much she cares about what she does.
We’ve since corresponded by email and phone about treatment, and she’s been really helpful and knowledgeable, and receptive to hearing about things I’ve come up with. (I did a bunch of research and am doing some alternative treatments and she has me email her about them so she can research them and also contact a holistic vet she works with about it)
She has gone well above and beyond her responsibilities of her job, and made me a big fan of this vet. I highly recommend them.