The Animal Doctor

Way overpriced and not friendly at all! Do yourself a favor and look elsewhere if you love your pets. After multiple bad experiences I will not be going back. You will be under quoted over the phone and end up paying well over what you expected after the visit. Expect a rude front desk and a disinterested staff. Plenty of other good vets in the area.

I cannot say enough good things about this vet. They genuinely care about my dog. I took my chihuahua there due to his eye swelling. I was incredibly scared I would lose my pup. A few days later my dog’s eye ruptured during the middle of the night (yes it was disgusting). I called them as soon as I noticed and asked if I could drop him off on my way to work. They looked at him that morning and recommend his eye be removed. Unfortunately, they could not do the surgery, but did recommend a few specialists. They called me after his surgery to check on him. My pup is alive and healthy because of them. I am very thankful I found The Animal Doctor.

This place is a total rip off. I took my dog in for the first time because he wasn’t feeling well… $ 110 for the visit. They didn’t fix the issue, tell me what was wrong, or give me a detailed receipt of the «services» performed. They did clip his nails though so I guess that is something…
While the staff was all very friendly — the sign on the front desk sums up their values… It says something along the lines of «I work my ass off so my pet can afford the best care» which translates to «you will have to spend hundreds of dollars before we find a solution to your problem.» So do yourself a favor and choose a different vet!

These folks are great! I have a regular vet 40 minutes from my house that I love, Homestead Animal Hospital and Dr Labonde but he was out on vacation and I had an emergency and they are only 5 minutes from my house.
My 7 pd little Pom who I adopted a year ago from a severely abusive owner started having seizures out of the blue every hour.
I took him in to find amazingly friendly staff eager to help and as concerned as I was. I previously only bought food there.
Dr Itule (Sp?) Was the vet and she was so caring and gentle with him and understood his anxiety and attachment to me. He is very afraid of most ppl due to the years of abuse.
She worked and talked to me about treatment and what to do until blood work came back. I had to make several calls that day to update them on his condition and never were they bothered.
Also their fees were very reasonable and no attempt to overdo testing out of the gate or sell me a «plan» like some vets. Though reasonably priced they didn’t let anything go that was needed.
I love Dr Labonde after 15 years and it’s worth the drive but it’s wonderful now to have someone I trust as well 5 minutes away.
I had a wonderful experience at a very bad time. Thank you!

I can’t say enough about Dr. Mullins and her excellent team! I have bounced around vets for years, going to whoever is close, cheap and available for my basic care. But now that I have found Mindy, I will follow wherever she goes. She gives the most thorough and thoughtful care, always going above and beyond.

Okay, but not great. The prices are quite high and they never cut patients a break. Dr. Mullins is the best vet they have. The office staff are bearable but not the most friendly. There is one girl there, blonde hair (most all of them have blonde hair), a raspy voice, she’s the rudest. Again like I said the prices are outrageous. They have the nerve to charge even for a basic visit. Not a fan of this location, but they are very close to my house and it’s the only place my dog has been so we will stay put for now.
On the bright side, their grooming is pretty good. You have to drop your pet off at 7:00 am, no set appointments which is kind of silly.

We’ve been using The Animal Doctor for years and years. The staff is always helpful & friendly. At their suggestion, we adopted a kitten from them after our cat died and they were compassionate when we had to put our dog down after a long illness. We board our animals there and I know they’re well looked after.
The groomer here is award winning and exceptional. Book way ahead, though — she’s always busy.
My single complaint is that we can’t pick up our dog on Sundays if she’s boarded there. I know they have someone in to feed the critters on Sundays, and I think it would be a great service to have limited times pet pickups on Sunday. I’d be willing to pay a nominal fee for that. Other than that, I highly recommend The Animal Doctor.

We took our special rabbit, Buttercup, here to be neutered 3 years ago, then again last August when he got very sick from a parasite. Both times, the front staff and the techs and veterinarians were very compassionate and helpful. They work closely with The Colorado House Rabbit Society, and their volunteers were on hand to help us adjust to major changes with our sick little bunny. I was so grateful for The Animal Doctor.

Just a terrible experience with this vet clinic. Our 5-​year-​old pet bird fell ill this morning. Scheduled an emergency visit. Not more than 10 minutes after the vet tech brought our bird back to see the doctor, did he come back to tell us that our bird died. Offered us a $ 250 «autopsy» conducted at CSU, before charging us $ 63 for an «avian exam» on our way out the door.

The first time I came here it was for my rabbit because he was having teething problems. I read online that Bill Guerrera was great with rabbits and specializes on small and exotic animals. At the appointment, he was very friendly and you can tell that he is passionate about his work. He helped take good care of our little rabbit.
The last few times we went, it was for our adopted dog. Dr. Filbert was informative and gave us helpful advice about how to care for our dog. They checked his vaccines to make sure his records were updated and taught us how to brush his teeth. Also, we lost his rabies tag and they reissued one to us free of charge.
Being in Colorado, I’ve definitely been influenced by the «all natural» food movement. It’s great that the Animal Doctor believes in natural and healthy food products for pets. They provide free treats, which my dog loves!

I didnt want to give this business even one star, but it made me! I don’t know how these people can actually stay in business. I had been taking my Shitzu into The Animal Doctor for quite a few years for both veterinary services as well as grooming. Late last year I took my dog in for grooming and waited in the parking lot before they opened. Dropped off the dog for shots and grooming. Picked her up later in the day and thought things were alright. A couple days later I was brushing and petting my dog when I noticed one of her «teets» or nipples was shaved completely off! It looked as if it was stitched ever so slightly. I became furious. I put the dog in the car and drove over to be given the worst customer service experience of my life. The owner or rather the owners daughter greeted me. After I told her the story she quickly whisked me into a waiting room as to not let other customers hear me. The vet came in and looked at my dog and denied their responsibility! Both the vet and the owner insinuated my log licked her teet off and basically I couldn’t prove it! They then offered a coupon for a free dog grooming! Why in hell would bring my dog back to a place where she was «TORTURED»! The Animal Doctor needs some education on customer service.

This place really know their animals. They did a great job with my ferret and finding out what his issue was. The only problem with this office I would have to say, is the people at the front desk. They are not the nicest people. BUT the doctor was VERY nice though. I DO recommend this place.

Customer service, wait time, knowledge: ALL A+++++. This business is stellar. Your animals are in GREAT capable hands. You never wait to get an appointment either… OUTSTANDING.

They always take great care of our pets.

DON’T GO! They saw my guinea pig and did not treat him correctly. They took his temperature and harmed him by being too rough and burst his bowel. He died of septic shock and had so many seizures… RIP Gigabyte.
We took him to his usual vet and had him euthanized today after realizing he would never recover. Poor baby boy.
DON’T GO HERE!

These folks took great care of my ferret. We brought him in as an emergency as soon as they opened b/​c our regular vet was not open yet and 3 different emergency clinics could not treat ferrets. They gave Lazlo intensive care for approx 10 hours and ultimately we could not save him but they gave him a dignified passing and helped him to cross the rainbow bridge as I held him. I could tell that although they had never met me or my pet it did not stop them from treating him as an important patient and by the end, they were very invested in his outcome. Highly recommended! R.I.P. Lazlo!

I honestly don’t know what I would have done without the vets and staff that practice at The Animal Doctor. They have been both dedicated and compassionate in the care of our brood of animals over the past 14 years.
Where to begin… Bill Guerrera is not only one of the best exotics vets in the country, but he has a heart of gold and a passion that he brings to his work. He has nursed many of our birds back to health, even when we thought we would lose them for sure. And when we were in the middle of a losing battle to save my beloved cockatoo, Dr. Guerrera thought nothing of giving me his home phone number, and met me on countless emergency weekend nights — free of charge and without complaint. He is no less than amazing.
For a year and a half, one of our dogs bravely battled lymphoma — and Katie Kneppler was by her side and supporting us every step of the way. She gave Amber a very high quality of life using the standard treatments, and then also worked closely with CSU on innovative therapies that made a huge difference. Dr. Kneppler also knew that, as a rescue, Amber had personality quirks, and she personalized her treatments to take those needs into account as well. I couldn’t have asked for better care.
Another of our beloved rescue dogs was stricken with kidney failure due to lack of care in her earlier years. Mischa Rotkovich took amazing care of her during the last year of her life, and was always available to answer our every question and work through every problem.
The rest of the staff is friendly, and more importantly supportive. When you call the vet, it’s usually because you have a real need for help. I can’t count how many times I have been on the phone with the staff at 7:00 am on a Monday morning because one of our family of pets wasn’t feeling well. And the response is always «we’ll see you right away, when can you get here?» You can just tell how much they care about everyone that walks in the door.
I hope this review provides encouragement for others to experience The Animal Doctor for themselves. If I could give them 20 stars, I would.

If you have ever had a cat with explosive diarrhea, then you understand the true nature of the word, «emergency.» Well, not only did the kind people at the Animal Doctor help our cat feel better, but they went way out of their way to accommodate us. We had a 10:30 appointment but were delayed by about half an hour due to an evil, unsympathetic train that stalled traffic. Though completely booked, the doctors made adjustments to their schedule to get us in despite our tardiness and took fantastic care of our poor kitty. Thanks to everyone at the Animal Doctor, she is feeling much better… and so is our couch.

I’m out of town at least two weekends each month and the Animal Doctor is my cat’s «home away from home». They have a small room in the lobby of the clinic where the cats can sit on window ledges or in their boarding crates and keep an eye on all the people that come and go. This is perfect for my very social cat. It’s really a relatively large space for the cats to roam compared to other boarding facilities that I’ve seen. Additionally, you can specify certain feeding schedules or continual access to food. The receptionists all know my cat and give me updates on his latest antics when I pick him up. It’s really the perfect set-​up for my cat since I’m gone so much. It’s not cheap, but it’s worth it for the piece of mind to know that my cat will be fine if my trip is extended. He has stayed there for as long as two weeks due to a family emergency.
I can’t really comment on the vets at the Animal Doctor. I’ve only used them for the basic immunizations and yearly check-​ups. Everything has always been fine.

Horrifying. My puppy got Parvo Virus last year and was back and fourth between The Animal Doctor and the Emergency Vet in Westminster for almost a week. The Animal Doctor was by far the worst veterinary practice I’ve seen. They did not have important medication for my dog that they had assured us they did. Not only that, when asked about this medication, they were rude and unhelpful to give me any insight as to when my dog would actually be able to receive this medication. By the time we were able to take my puppy home, the tape that was holding the IV in his paw was so tight his paw was literally 4 times larger than normal. I had to ask 4 times to get the tape cut and redone. When I asked for assistance the first few times I was told, «this is not my area of the clinic and I have not worked with your dog.» Not even an, «I’m sorry I’ll grab someone right away!» It took over a half and hour to get someone to finally help our dog. Dealing with your dog on the brink of dying from Parvo is hard enough, but with this kind of service it was darn near unbearable. I have never been back and would not recommend taking any of your pets there.