White Top Car Service

NEVER… NEVER…NEVER…I CALL every morning… to take my son to school and pick him up… NOT ANY MORE… I WILL NEVER USE THIS CAB SERVICE AGAIN…
CAB 267 BLACK CAR… BLACK DARK SKIN GUY… Drove a whole different route… I never had a cab go that way it was ridiculous… I said nothing. …get to the school. …He couldnt
turn on the street cause of construction… I said go on other block… I just have to walk thru school yard (not big at all)
he says to me PAY ME NOW YOU MAY NOT COME BACK ! YOU GOT 5 MINS THEN I AM LEAVING…
…JUST RUDE UNPROFESSIONAL
like really !!!
I was very offended, felt stereotype, because I am in brooklyn… would he have told a jew person in this area those words… NOT!!!
I went to his headquarters to make a complaint…
No one should talk to anyone like that… to assume… like they a thief… loser…lowlife…very wrong words!
Grown man with no respect !!! please Avoid… CHECK THE REVIEWS FROM OTHERS JUST GOOGLE… BAD BAD RUDE…

no frills from their gruff but efficient dispatcher, worn smokey cars and drivers who don’t know much about the streets beyond brooklyn. white top seems 20% cheaper than most services nearby, which makes them competitive with über. pro tip — ask your driver to use a gps device if he’s got one, so he does not get helplessly lost while driving beyond brooklyn.

This company seems to not want your business. The dispatcher would not offer a price quote even when I gave her the exact address of my to and from and hung up twice. Extremely irritating service. They make their customers feel like an inconvenience.

Dispatcher literally answered the phone saying «what’s up». The car never showed, called 10 minutes after it was supposed to arrive, dispatcher said the driver would be there in 5 min. Never showed and never called.

Dispatcher was very rude and seemed to be annoyed. When I made a reservation she asked for my number to call because they might not be able to find a car. She never confirmed my reservation and when I called later, 10 minutes after the time I needed the car, she actually yelled at me on the phone. Turns out their drivers don’t call you, they just wait outside for a minute and then leave. Any car service I’ve used has always called to tell me that they’ve arrived, apparently not this one. They’ll just drive away… Plus it was very unprofessional the way she yelled at me on the phone.

The Dispatcher I seem to get every evening has a very personable disposition! She comes on the phone with a very nice tone as if she’s gonna drive you to your destination personally. She is a pleasure to speak with and she explains the full out situation, so if there’s 4 drivers out: she tells you just that! Always use them every evening and she makes it her business to get me a car every evening!

Clean cars very nice driver. I need a car to pick me up to take me JFK the driver knew how to get there and I arrived on time.