wow! this place is the size of a small bedroom and if that aint bad enough, they take like 45 minuts to help you. i was standing there in this tiny room with about 25 other people cramed like a crowded subway car! for some reason, they always have the gate down, even when there totally anxiety was at an all time high ! by the time i got out of there, i said to myself, im never selling anything on ebay again! lol