Urban Pads

After searching craigslist/​naked/​streeteasy for weeks I was down to the wire – I had to find a place in 1 week before my lease was up. I decided to cave in and get a broker. I got in touch with Urban Pads. They hooked me up with Agent Berry.
Next day, this guy had a range of apartments in hot areas around Brooklyn ready to go. Berry knows BK like the back of his hand.
Me and my indecisive roommates were able to agree on a place almost immediately. Applying was easy (online), signing was easier.
I could have saved myself a ton of time, energy and stress if I just just called these guys in the first place.
Highly recommended.

Our experience with Urban Pads was incredibly seamless and rewarding. My roommates and I had been in touch with Berry over the phone, and we were immediately impressed with how communicative and accessible he was. When the time came to see an apartment, he only had to show us one, and we were sold! He was encouraging without being solicitous, informative, engaging, and kind. The fact that he was able to synthesize all of our requests and find the perfect spot for us in 1 viewing is remarkable. Perhaps most importantly, Berry was a resourceful liaison between myself, my roommates and the landlord. He even helped us get a better deal than what was originally listed. I would recommend Berry and Urban Pads to anyone and everyone! We can’t wait to move in to our beautiful new Crown Heights space.

I found an apartment being listed by Urban Pads through another site, and worked with Shloime. I was in a rush to find a place, and he was great about giving me a fast run down of the area and showing me places that could work.
Shloime always answered his phone when I called him with questions or to set up a meeting time. I never had a difficult time reaching him. He was very considerate about my schedule during the apartment hunting and lease signing process. He was agreeable to my meeting times. Couldn’t of had a better experience with the guy.
seems like some people on here have had some hit or miss experiences with Urban Pads, but i definitely recommend working with Shloime Silver.

Having recently moved to NY from Texas, I knew the types of exchanges for something major like apartment hunting would be different but Urban Pads gave my roommate & I the smoothest & most practical experience. Our realtor Shaya, was welcoming & engaged in sincere convo to get to know us while also providing straight-​forward feedback when we needed it.
Look for Urban Pads first, you’ll know what I’m talking about right away.

We had a great experience with Urban Pads, and with Shaya in particular who was are broker but is also the owner.
We were desperately seeking a place with less than one week before our current sublet was going to end, and saw an ad for a great looking place on the Urban Pads site. We texted Shaya as the ad suggested, and he got back to us right away and set a viewing for the next morning!
Place ended up being just as good as we thought (no bait and switch), and Shaya made the application/​deposit process easy (he drove us to the post office to get a money order for the deposit and then to the office to fill out the application). He was also honest and up front about the whole situation and was always easy to get a hold of and happy to answer questions.
Definitely recommended!

HAIM!
I can’t write enough in the review about how helpful and fair Urban Pads has been for my roommate and I.
Haim has been so patient and extremely fair with us. I would recommend him and Urban Pads to ANYONE!

If I could give a 0 I definitely would give it .We have never been treated so sketchy in our lives.
FIRST of all, The apartment that WE found online was listed as no fee, only after we pay the deposit to take the apartment off the market, our broker told us that we needed to pay a Brokers fee at the very last minute.
SECOND, AND MOST IMPORTANTLY :
It is the broker’s responsibility to give a disclosure to new tenants about recent infestations = and with this i mean BED BUGS! Since 2010, it is required by law in the city of New York to provide a DBNN form in writing about the infestation history of the building. And we never got informed and were led to sign the lease. They gave us a disclosure about lead paint and other bullshit like that, but the didn’t mention the most threatening problem as it was convenient that way.
On the day our move-​in (Sep 1, 2015), we were informed by ALL of neighbors that the building was infested with BED BUGS TWICE, and that 5 out of 7 units had this problem. Obviously they were all moving out as we were moving in. We sent a correspondence and email still we haven’t received any response. Urban Pads put our health at risk, and they obviously do not care.
DO NOT WORK WITH URBAN PADS. THEY ARE BAD PEOPLE AND THEY WILL RIP YOU OFF.

We contacted Urban Pads because we were relocating to Brooklyn from Pennsylvania. I contacted a few offices based on Unilocal reviews, but I got the best «gut feeling» from Urban Pads. We had a difficult situation needing a two bedroom apartment, in a particular school district with a limited budget and a 70-​lb dog!
We worked with Hannah T. We contacted her a bit «ahead of schedule» and she assured us that she would keep an eye out for an apartment that would fit our needs. Lo and behold, about a month and a half before our intended move in date, Hannah started sending us apartments to consider. A couple of days into this process, she found a really great apartment and within 24 hours we were submitting an application. We heard we were approved very quickly, and have been in this apartment now for a couple of weeks and we are very happy so far!
Hannah was incredibly responsive to email and phone calls, always helpful and extremely accommodating to our difficult schedules. She really did her best to help with all issues, even the ones that were probably a bit out of her responsibility. She did not pressure us in any way, and was able to deliver an apartment that hit the mark on all fronts (and well within budget!). She really made the process as straight forward as it could have been. We really recommend working with her!

I had a great experience with Urban Pads — everyone there is really nice, and they’re great at making sure you find the place you want. Haim is a super nice guy and he was really helpful and flexible throughout the whole process. I was only in town for a day and really wanted to get an apartment locked down in that time, and he made sure that was possible. I even ran into some problems with my bank when putting down the deposit, but he was really accommodating. I doubt that other brokers would have helped me out like that.
My roommate and I ended up with an excellent place for a great price. Anyone looking for a place in Brooklyn should absolutely try Urban Pads.

I called Urban Pads because I was relocating to Brooklyn from out of state. The process of searching for an apartment in Brooklyn was overwhelming to me and so I wanted a broker to guide me through the process.
I worked with Shloime to find a 1 bedroom apartment. I only had a day to find the right apartment and Shloime was very accommodating. He drove my mother and I around my preferred neighborhood and showed me five different apartments. We were able to find and apply for a newly renovated apartment that was within my budget and located in my preferred neighborhood in less than four hours, leaving me with the rest of the day to sightsee.
Shloime always answered his phone when I called him with questions or to set up a meeting time. I never had a difficult time reaching him. He was very considerate about my schedule during the apartment hunting and lease signing process. He was agreeable to my meeting times.
I appreciate that I did not feel any pressure to apply for an apartment that I didn’t like or that didn’t fit my needs. I also appreciate that Shloime met me at the times that were most convenient for me.

The people at Urban Pads rock!
When my boyfriend and I emailed looking for a new place, they got right back to me and Mordy put together a great list of apartments that fit in our budget range (admittedly a small one). My boyfriend and I met with him on a Sunday and he drove us all around Brooklyn to see the apartments and let us take our time with each one. He was courteous, professional, proactive about getting us new listings and kind enough to schedule viewings outside our work hours.
Ultimately we didn’t end up getting an apartment through Urban Pads but they showed us a lot of nice places we could have taken and been very happy with. I definitely recommend them to anyone searching for an apartment in Brooklyn!

I moved fairly suddenly to Brooklyn from Atlanta last year for work. I was tasked with finding an apartment within a two-​day trip, having never been in Brooklyn before in my life. Needless to say, this could’ve been a terrible experience, but that’s not what happened — Urban Pads helped me find an awesome apartment in my price range.
I chose Urban Pads because they had a great Unilocal review, so I feel the need to pass along my wonderful experience as well, so more people find out about them. Eli went above and beyond to find us a place we love — and are resigning at this year! He must have showed us 20 – 30 apartments in two days, not giving in until we found the perfect place.
If I weren’t resigning, or I was new to the area, I would definitely use Urban Pads again, and I highly recommend them to anyone. Seriously, check them out!

Generally when I think of real estate agents and brokers in New York City, the word «honest» never crosses my mind – but the people (especially Jacob) at Urban Pads, however, have completely changed my mind!
We worked with Jacob to find our first Brooklyn apartment. This was the most painless process I have experienced yet. We reached out to see if an apartment was available, and we were able to set up a viewing on the same day. We knew within moments that this was the place for us. Jacob let us really take our time looking over things, looking again, and all the while told us about the building, the surrounding neighborhood, and renovation details on the apartment. I don’t think we asked him anything that stumped him.
I knew things were going really well, and I was starting to brace myself for something to go wrong when we began moving forward with taking the place. We had an odd move in date, and he worked with us and talked to the landlord for all of us to come to an agreement – all within the space of 24 hours. Before we knew it, we were signing checks and getting forms printed out! All the while, Jacob kept us very informed and in the loop.
At the lease signing, he went over everything carefully (standard boiler plate lease for us, so nothing too out of the ordinary) and made copies of everything for us. The most thoughtful gesture, I thought, was the little welcome gift bags Urban Pads gives their customers – we each got a little «Welcome to Brooklyn» guide, as well as a handful of coupons for local businesses (free coffee! free juice!) in the area, and a set of coasters.
If for some reason we leave our apartment next year, I’ll definitely come back to Urban Pads again. Stellar, honest agents who are there to work with you and keep you in mind, not their paycheck.

I am moving from New Orleans to Brooklyn, so I knew only the basics about neighborhoods and the process of finding an apartment. I worked with Jacob, and I cannot recommend him more highly. He responded to my inquiry within 12 hours, then met me at the office to explain the process and what I should expect. He also took the time to zero in on what I was looking for by showing me a range of good options. He truly acted as an advocate during my application process and in talking to the landlord. In the end, I was able to find and secure a beautiful apartment in my price range in less than 72 hours.

Chaim was SUCH a MAJOR help. He found us an incredible apartment that is huge and beautifully located. I can’t tell you how much of a help he was during the application process. He was by our side every step of the way and responded so quickly to every single question I had. I am grateful we found Chaim as our broker! I would definitely recommend him to anyone.

Shaya at Urban Pads was warm, funny, patient and efficient– and went above and beyond to find a place I loved that was within my budget. I met with other realtors but he (and urban pads) was the only one who took my search seriously and kept in touch with new listings. In the span of 4 days I’d found exactly what I was looking for (and in the process saw many apartments that would have done just fine) submitted my application, gotten approved, and gotten the keys to my new place. Would happily work with him again!

This is a review I’ve been meaning to write for a while, but with my recent move I’m just now finding time.
My girlfriend and I worked with Yehuda to find an apartment in Brooklyn after moving to New York from California. Yehuda was very accessible, honest and eager to help us find a place, showing extreme patience when we showed indecisiveness in making decisions. Ultimately we decided that Brooklyn wasn’t the place for us, but without out a doubt Yehuda made it a very difficult choice as he worked extremely hard finding wonderful places to view. I would definitely recommend Urban Pads and Yehuda if you’re looking to live in Brooklyn.

I called Urban Pads because of the rave Unilocal reviews but sadly I have to agree with Amelia below re: the experience was like pulling teeth. I sent an email inquiry via the website in late January which after 2 days was never acknowledged at all. I then contacted Jacob re: one of his listings but due to the snow storm he wasn’t showing apts so gave me another agents phone number.
I contacted both Joey and Yuda and though I couldn’t immediately view the apt (I learned an application was put in for it within a few days anyway), I sent very detailed emails stating the type of apt I was looking for (price range, location, size, amenities etc) and never got a response from either with potential options.
I understand that each agent is busy but I honestly felt like I was doing way too much follow up for agents who required a broker’s fee. If as a tenant, I’m expected to hand over at least 1 months rent to a broker, the least they can do is offer quality customer service.
I ended up renting from another agency as well.

ask for Yuda to rent your apartment. he finds who you’re looking for & his ocd won’t let him leave the office until you have great tenants, & all paperwork is complete, & sealed with a handshake. Urban Pads decison makers, promote him, or give him a raise, or just keep him. he’s a valuable asset to your future.
however, retrain whoever answers your phone, on customer service & telephone etiquette. they’re the face, or at least the initial point of contact for your company, & 1^st impressions, are lasting. …it wasn’t Yuda. …unsatisfactory customer service from the hello, to the goodbye; on 2 occasions, before i decided, 3^rd times a charm, & i finally got to break bread with Yuda.
still, bottom line, the job got done. work with these guys.

Haim was wonderful to work with and helped us find an sweet place in Crown Heights. He answered all of our questions, and sent me information on paperwork several weeks ahead of time so I had everything in order. After a few days of looking around by ourselves to get a sense of the market, the places Haim showed us were by far the best. He drove us around Crown Heights (where he is from), introduced us to the neighborhood, and was very thoughtful and honest in his opinions about the places saw. We absolutely loved the last place (the third one, on the first day), and he walked us through the whole application process (and even drove me to get money orders, because I have a West Coast credit union and couldn’t get them from regular banks).
The management company took a few days to get to our application (it was a long weekend) and Haim called and texted to let us know it was in the works. And he called as soon as we were approved, which was great. He was also super engaged after we applied and put a deposit down, and helped me negotiate with the management company of the new building to get a deep cleaning, and met me several times well after 6pm to sign and pick up the lease. He also always responded to texts and emails even on weekends.
Aside from being professional and on top of it, Haim is hilarious, and we had a ton of fun driving around with him looking at places. Highly recommended!