NYC Paws Authority

Amazing service, I felt safe leaving my 4 cats with Paws, Colette addressed any concerns I had and was so patient, she went above and beyond to make sure my cats and house was safe when I went away from vacation.

I (we) have been a client of NYC Paws Authority for about a year, for cat sitting three cats. Colette & James are trustworthy, reliable, good communicators and obvious animal lovers – what else could you ask for from pet sitters? Oh yes, reasonable prices. Whenever we leave town we have nothing to worry about with our cats. We’re grateful they’re in the neighborhood.

Colette and her crew cannot be faulted!
She has looked after my dog, cat and goldfish and always asks about them. She’s there in a pinch and bills in the most honest of manners. She’s our adopted Aunty!

This is the perfect cat sitting service for me and my varmint. I’m so glad I found NYC Paws Authority.
My cat can be a problem sometimes. He’s really old now. He thinks everyone should recognize that he’s the alpha cat. He needs lots of attention. But he’s extremely shy around strangers and doesn’t typically take to men — like, at all.
The first time I took a trip a few months after I adopted him, I left him in the care of a trusted neighbor and friend whom my previous cat had absolutely adored. After I was back home for a few minutes, I realized that my varmint had peed on my bed several times during my absence. Then I noticed that he had just taken a poop in one of the shoes that I had removed a few minutes after getting home, and he was in the process of pooping in my suitcase that I was just unpacking. Pretty clear message.
Have you ever seen those really mean, hard, round, super angry cat poops? THOSE. This is not a cat who suffers in silence.
I got rid of the mattress & bed linens, cleaned my shoes and suitcase, and kept the cat. I’ve had other sitters for him over the past 6 years, and there have been issues here and there.
I adopted this cat when he was ten years old after his elderly female human died. I don’t think he was around men much, given his aversion to them. So when Colette told me that her nephew James would be looking after my varmint, I was a bit worried — but I decided to just go with it. I told her that my varmint didn’t like men, but Colette told me that James was very good with cats. And I figured I could just get rid of my nice expensive mattress again, if need be.
Know what? James IS very good with cats. And I mean REALLY GOOD.
On his first visit he snapped a picture of him petting my varmint. WHAT?! When James had come over for a prelim visit, my cat wouldn’t come out from behind a stack of boxes. But James had coaxed him out on his first visit and was giving him lots of attention. And he sent updates everyday, which very much mitigated my usual concern & worry and allowed me to concentrate on the purpose of my trip.
This young man really knows his way around a problem cat.
When I arrived back home my cat was calm, comfortable & secure. And my furniture was clean. I can’t ask for more than that.
If you’re in NYC Paws Authority’s region of service, consider yourself very, very fortunate. I know I do.
Thanks Colette & James.

Colette and her crew are fantastic. We needed a cat sitter in a pinch over a holiday and they came through for us. They are courteous, reasonable, and professional, and have even emailed pet status updates while I was away. Recommend 100%.

I like to think of myself as a cat whisperer, but after meeting Colette last year, I realize I am a mere dilettante and she’s the real thing. I have a 9-​year old cat, Gomez, who has been a true scaredy cat ever since he was rescued in Red Hook. He used to run when he thought you might touch him and cower if you actually got your hands on him. But after spending two weeks in Colette’s capable hands last year (and many more since,) he has become a huge mush. He’s no lap cat, but he doesn’t bolt anymore and he will sneak in next to me on the couch for cuddles. I don’t know what she did — was it drugs? — but clearly she’s the one. AND she is reliable, trustworthy and takes cute pics.

Collette is the best! She’s been walking and taking care of my Peke, Moby, since early this year. He loves her, and always walks for her (he’s a stubborn Peke, he won’t walk sometimes!).
She’s reliable, attentive, cares about Moby, and has helped me out when I was stuck at work and needed help.
She’s adapted the walk routine was he was sick, and instead, stopped by to let him out and to keep him company.
She’s also done day care, boarding… and even checked on Moby when he was sick!
I trust her 100% with Moby and recommend Collette/​NYC Paws authority to anybody who wants the best for their furry companion.

Colette is absolutely fantastic. She has taken care of our pup on twice now and both times everything was wonderful. She came and picked the dog up and dropped her off when we got back in town. During our time away the second time our pup had some digestive issues, but Colette added some rice to her diet and helped her feel a bit better until we got back.
Really, she is amazing and we are already scheduling our next trip, so we’ll be making use of Colette again very soon.

Finding Colette has been an absolute blessing. I have been using NYC Paws Authority for almost 2 years now. She is a professional — my dogs both have «issues» and they love her to death — She is fully capable of handling any type of dog and it’s behavior challenges — you are getting the best.
She truly goes the extra mile and out of her way to make sure your dogs needs have been met. She is more attentive to my dogs needs that I am. She has pointed out things on my dog that needed medical attention that I would never have seen, thank god she was around.
I used to worry about leaving the dogs when I went on vacation. Now I know they are in better hands with Colette than they would have been myself. It takes such a load off.
My dog recently acquired the disease myasthenia gravis which requires much more care and special needs — Colette has been an absolute god send and constantly checks in and gives me updates and is alert to any extra care that may be needed. She treats your dogs as if they were her own.
On another note, I leave valuables all over my house in the open such as cash, credit cards, you will never have to worry about anything missing and should never feel the need to make additional efforts to put your valuables away.
Again, I thank god that we have found Colette and get teary eyed just writing this review. I feel ever so grateful and blessed that she is in our lives.

We have been using PAWS Authority for a year now and absolutely LOVE Colette! From the beginning she demonstrated sincere concern and patience for our dog Ming, who took a while to warm up to an outside person walking her. While other dog walking services in the area were less willing to put in the extra time, Colette remained dedicated to working with Ming and now has a GREAT rapport with her.
We also use PAWS Authority for their overnight boarding service. Ming LOVES staying with them so much and has a good time… we never worry about leaving her.
PAWS Authority is VERY professional and we could not ask for a better dog walking service!

We’ve been using NYC Paws Authority for over a year now and we couldn’t be happier with their services. Colette and her team are very reliable and accommodating. Whenever we’ve had to request a last minute walk due to schedule changes at work, she and her team were able to step in at the last minute and make sure our dog was taken care of. I’d highly recommend them to anyone in the area looking for a dog walker!

I’ve been using PAWS Authority for over a year now & we couldn’t be happier with Colette & team’s genuine concern, passion, punctuality, & dedication to a job well done. I can’t recommend their services highly enough!

We absolutely LOVE NYC Paws Authority! We have a Frenchy named Preston who considers Colette one of his best friends. The loving care and keen attention she gives to him is such a comfort to us. We trust her entirely and know that when Preston is being taken care of by NYC Paws he is in the best of hands. They provide walks for Preston on a weekly basis & when we go out of town they board him & honestly most of the time he doesn’t want to leave! Colette has also given us expert advise on training techniques & health care for our pup. If we could give 6 stars we would!

The best dog walking/​pet sitting service around!
Colette and assistant Keita are responsible, reliable, caring and patient with our dog and cats. Also very knowledgeable with regard to animal behavior, they have both helped us with advice on how to train our sweet but rambunctious shelter dog.

Colette is knowledgable, trustworthy and professional. She took care of my cat while the woman who is fostering her went away on vacation. I’m very picky about animal care — and Seal (my cat) is a very shy senior so I wanted to make sure she was in the right hands. Colette did a wonderful job with her — in fact Seal came out of her shell and was socializing with Colette — which is pretty major for my cat.

Colette and co. are just the best in the business.
From the moment she met Hazel (our little jack russel/​shi tzu mix) I knew from the way she knelt down and greeted her at her level and the calm demeanour she showed that this was someone who knows how to handle dogs. Not only that, I knew this isn’t just someone I’m going to pay to walk my dog, it’s someone I can trust to show the right amount of care and attention/​affection towards our little member of the family and give us peace of mind while we’re away at work during the day.
She goes above and beyond by keeping us up-​to-​date through regular communication with how Hazel is doing on her walks and checking in with us when she’s not walking her. As her business grows she makes sure we are comfortable with new hires, and lets us meet them before they meet our dog. It’s little things like this that make us extremely happy with the service we’ve gotten so far.

I used Colette’s service for a few weeks when I injured myself and couldn’t walk my pug in the mornings. i had a great experience with her. I asked her to walk my pug at 6:00am… Which is hella early, and she was game. She was very professional and had me fill out an assessment before she started services.
My pug absolutely loved her! He would bounce out of bed every morning when she came in… This is a big thing for a very lazy pug who I sometimes have to literally pull out of bed. She showed up for all scheduled appointments and even helped me bring down trash a few times since I was on crutches and live on the 3^rd floor of a walk up.
I would give Collette 5 stars with NO hesitation, but she was a bit late a few mornings. Not a huge deal since she had keys to my apartment, but since it was so early in the morning it kind of messed with my morning schedule (I generally don’t like being in the shower/​getting ready when people are in my house). This was not at all a huge problem and overall she was very reliable.
All in all I would TOTALLY recommend this service! I will use them for boarding as well if my regular service is not available.

NYC Paws Authority is awesome! My partner was out of town and I was called out of town for work at the last minute. Colette was able to step in at short notice and make sure our two dogs were well taken care of. I could tell the moment I met her that she truely loves animals, and my dogs fell in love with her as soon as they met her. She really made me feel at ease. As any dog owner knows, it’s not easy leaving them in someone else’s hands, but I really trust Colette and appreciate her passion and love for animals. I’m so glad to have such wonderful dog care here in central Brooklyn!

NYC Paws is bar none the best dog walking/​boarding service! I’m someone who loves my dog as if she were my child, and I’ve always hesitated to believe that anyone (outside of my family) would care for her with the love and attentiveness that I do. With a new job with longer hours, and a recent move, I needed to put my guard down. Colette was referred to me by a neighbor and she’s absolutely the best! My dog gets so happy when she hears Colette coming to the door that she literally cries with excitement. Colette is completely trustworthy and always goes above and beyond, even bringing in my UPS packages and cleaning up my dog if she gets dirt on her after a walk. Colette is truly an animal lover, and she’s very knowledgeable. I love the email updates and pictures she sends, particularly when I’m out of town. Despite the fact that she’s so amazing, Colette quite conscientiously asks for constructive feedback. I honestly have no suggestions for improvement. In short, Colette not only genuinely cares about your dog, but also cares about her customer relationships. The service is reasonably priced and well-​worth the quality. I highly recommend.