Transportation Unlimited Car Svce

Inredibly rude dispatcher with a *** up attitude. I disconnected and called another service. Don’t call these people, they don’t know how to run a business.

This have to be the worst ! the dispatcher that worked on 1÷3÷16 from 3 pm was the worst not only did she had a nasty attitude she was actually screaming at me on the phone. I was at church so I put her on speaker phone to let the other members hear how she was carrying on… since I didn’t know the location well one of the member recognized the phone # and I was like the base is right around the corner I proceed over to the location and a light skinned girl came to the door and again she was rude and nasty I couldn’t believe that is the way she was acting all I wanted was the manager name and what time they will be there… then home girl decided to slam the door in my face .God knows I had just came from church and she was going to send me back to the person I was years ago indeed I would gone thru that door with her BUT the person I am today I just walked away… I don’t know who these people are but believe you me you guys need more professional and nice people taking care of customers .she need some sort of training or get a new job… I leave her in the hands of GOD somebody going to retaliate ‘you have been touched by an angel’

Transportation is the worst care service I ever came across the dispatchers are unprofessional and always have an attitude. They seem upset to be at work. If you don’t like your job switch careers or get an education so you Won’t be that depressed with your life and take it out on other people. They never have taxi’s available. I called for a cab today. Before I could even utter my address the lady said we don’t have any cabs, with and attitude. I said I did not even give you my location or address. That’s how you answer the phone??? Wish I knew her name so I could put it in the review. Bottom line is TRANSPORTATION CAR SERVICE SUCK. They will never see another dime from me. With their unprofessional never having a «cab» company. Go to Ubber!!! Leave these dated car services alone.

The lady on the phone was extremely rude and disrespectful. She also refused to let me speak with her manager regarding her NASTY attitude.

My worst car service experience EVER! On 12÷21÷13 I called this service at 8:44 pm for a pick-​up from Flatbush to Bayridge. The driver arrived on time, but when I got in the car he blatantly refused to offer me service because I didn’t have the directions. My bad, I’m paying you to take me somewhere and you as a ‘driver’ don’t know where you’re going!!! I pulled up the GPS directions from my phone using MapQuest, but after 10 minutes of going along with the directions he said he didn’t want to use it anymore, because it didn’t seem right. Yet, he admitted that he was not sure of how to get there. What should have been a 17 minute ride ended up taking 45 minutes and he still had to stop and ask for directions. To top it off he charged me $ 35 for driving around in circles like a jackass! The other car company that I used for my return trip was $ 19 and knew how to get me to my location.
Don’t use them… HORRIBLE customer service and clueless drivers!

The company has good prices from Brooklyn to Manhattan.
I just happened to have a really nasty, miserable, & rude driver.
His problem: doesn’t like to listen and blamed his mistake on me.
I’ll just leave it at that.

Call wait time was only a minute. Dispatcher was very professional and to the point stating wait time for the cab and cost.
$ 35 from PLG to La Guardia.
Driver was at my door in two minutes. Black Crown Victoria in usual cab shape, meaning not the prettiest or newest, but clean, safe and reliable. Driver was kind and helpful, greeting with a quick business hello and smile. Then helping me load the trunk with my many packages and luggage. Even offered to stop at the post office for me to mail a package.
Only down side was he blasted the radio in the back, set on a Biolife infomercial.
Besides that, dependable and highly recommended.

If you are a glutton for punishment you should call here, the dispatcher is rude! Like– scream at customers and drivers rude… Like I once cancelled the call just because of her tone. Listen, if you don’t like your job, get a new one. Half the drivers have a limited grasp of English (or so they claim) but when it comes to overcharging they got it down pact! A $ 12 ride else is $ 15 with them. If I’m mad enough I tell then take me back where you pick me up. Just beware!