Tarmac For Brakes

Just had some work done at Tarmac. Had some brakes installed and some front end job done on my 09 Nissan Rogue. The prices they gave me to do the entire job were better then some of the prices I was getting at other shops. The waiting time was not bad compared to going to the dealer. At the dealer I would spend hours just to get an oil change and state inspection and even though they didn’t have the part and the parts had to be ordered it was still faster then the dealer and some of the shops I’ve been to. To be honest in the day in age no one stocks parts.

This place is untrustworthy. I took my car in for the simple NYS required inspection. By law it costs $ 37 in NYC. They said my car passed the emissions inspection but that it failed the safety inspection because it needed new wipers and a light bulb for the license plate. They wanted to charge me $ 48 for the wipers, $ 15 for the bulb, and even though I had paid the $ 37 for the inspection, they told me I had to pay another $ 10 «re-​inspection fee.» I told them there shouldn’t be any «re-​inspection» fee if I paid them to make the necessary repairs so I could pass the inspection, but they insisted. You can see for yourself at this link (
…) that «A reinspection fee may be charged only when the vehicle is removed from the station by the motorist and returns for reinspection.» I would never trust a place that scams me for something as petty as $ 10 on a stupid inspection. They also told me I would have to wait 30 minutes (I had already clocked over an hour there) for them to go get the wipers because they didn’t have them in stock. I ended just going to AutoZone around the corner and buying wipers for half the cost they wanted to charge me and putting them on myself (total time: 10 minutes).
On top of that, the atmosphere in this place is totally unprofessional. The couple of hours that I was there waiting, the shop manager was constantly yelling and cursing at his employees and being super aggressive with people on the phone, and with me. It became clear that with men, he almost immediately raised his voice to try to assert himself, and with women (customers, suppliers he was talking to on the phone, and even the woman working the front counter), he was super condescending, repeatedly calling them «sweetheart» in a sarcastic tone. Anyway, I’d rather not give my business to a place that feels so slimy.