Rite Aid

This is pretty much the worst rite Aid I’ve been in. Understocked, dirty etc. But it’s walking distance so I continue to go there ocasionally. I generally give all my business to walgreens, it’s cleaner, and the people are way nicer. P. s. the older woman who is a cashier in front is the most miserable person ever. Omly kensington could have such a crappy run down franchise. Good luck.

This rite aid is always a mess! And I mean always! The staff in there has no clue what they are doing. One staff member is very nice. I believe his name is Jonathan? Long hair? he was so helpful about my plenti rewards card. He told me to just give the number on the back a call and they will have it up and running in no time. But everyone else is very rude. I only come here because I get a huge discount with my rewards card!

If I can give a negative star, I would happily give them that. I went to get Percocet pain medication for my wife who had a c-​section couple of days ago. The pharmacist was rude and said they don’t have it. I requested her that whether she can verify the nearby rite aid pharmacy has it, she said that she can’t do it because it is a controlled substance which is the stupidest answer I ever heard. I didn’t ask her to buy it for me! FYI– Percocet is the MOST common analgesic prescribed for pain after any surgery. (I’m a doctor and I know this for fact) If they don’t have it, what on earth they have it in their store? Crappy and rude people.

Worst store ever. They do not have sale items in stock, terrible employees — not friendly, look annoyed, and they do not care about your business. The service and waiting time at the pharmacy is terrible. You will be better served at Walgreens few feet away. Their pharmacy and staff are so much better.

$ 5 for a bag of ice? Seriously??? For that price I can buy 2 24 pack water bottles at Walgreens and freeze them myself to get more than 4 bags of ice for that price

I didn’t know you could review Rite-​Aid, this store feels like human depression and sadness but sells easter candy. I am going to review more things in Kensington so our ancestors who find this website will realize how 2005 – 2019 was.
This Rite-​Aid is the worst but needs to stay open or wait it doesn’t there’s a Walgreens 27 ft away, Kensington is a confusing neighborhood but once you move there sometimes you don’t leave.

I go here for two reasons… they are opened fairly late, and my work schedule is too busy to get me to other local pharmacies, which close around 6 or 7. Secondly, they are close to home.
Other than that, this place is pretty much terrible, owing to what can only be described as an incredibly rude pharmacy staff. Over the years, they have had several different pharmacists, and they are invariably rude and condescending. I might think I was «too sensitive» or «have a complex,» except that this is the only pharmacy I have been to, where I invariably feel like I am being treated like a welfare case. The current female pharmacist actually sucked her teeth when I asked her to inquire as to why my insurance was saying they would not pay for a medication. She said, «It’s not covered» and then said, «It’s $ 550, I guess you don’t want it.» It turned out that I needed a special authorization to say that it was medically necessary, and that after that, it was covered. I have also literally never seen her crack a smile. She looks as if she hates life, and hates her job.
Recently, she said to me, very loud in front of the other customers, «Oh, you don’t have insurance.» Which wasn’t true. Then she said, «Oh, your insurance company dropped you.» I then explained, just as loud, that my union plan, which pays for prescriptions, switched to a different provider. She then said, «It’s the same thing I meant.»
She also refused to fill a scrip that my shrink wrote for a drug that she said was «outside of his expertise.» It was for a drug I take for baldness, and I had run out, and asked if he could write me a script. She also wrote all over my script, making it unusable, so I had to get another. When I spoke to another pharmacist about it, he was literally shocked that any pharmacist would not fill a script written by an MD.
I also agree with other reviewers that they frequently have to order meds that should be routinely in stock.

Worst. Store. Ever.

I have to agree with most of the reviews here, this Rite Aid just doesn’t have alot of inventory. There’s a lack of selection of merchandise. Sale items are always in very limited quantity. I have not used the pharmacy in this Rite Aid, thus cannot rate it. It’s easier to go to the Walgreen 2 blocks away.

Never neatly organized, everything is always out. This place is a crapshoot. Avoid this place and go to Walgreens down the block. The cashiers are super slow and they just don’t care.

I’m not a frequent shopper at drugstores but, recently, trying to economize and for convenience, I’ve stopped by this Rite Aid. At first, it seems a bit underwhelming. Despite the sometimes dour expressions of the sales people, most of them are very helpful and kind. You can really get some good discounts with the Rite Aid card there. They could beef up some of their selection but I usually find what I need and there are some really good prices here. I felt badly that this location had only bad reviews which I discovered one time trying to find their phone # so thought I’d write a review to up their rating a bit.

This Rite Aid sucks! Everything looks old, understocked and dusty. There is always a huge line to checkout and their prices are high! Whats the point of paying so much money for something you can get in a neighboring store for 99c. I try to avoid this place at all costs… and with a bran spanking new Walgreens down the block there is never a need to go in. Thank god!

I personally love Rite Aid, but I agree with the other posters, this Rite Aid is understocked. for sales go on the first other wise, you risk your good deal.
Overall I still like it

All Rite-​Aids suck. I have yet to go to a nice Rite-​Aid. I only used to go to make debit purchases and get cash back because the $ 2 ATM fee at Astoria is ridiculous. (Silver Rod never did the ‘cashback’ thing)

This store sucks. It’s dirty, understocked, the pharmacy can’t get prescriptions right, there’s always a huge line up front, and the cashiers are rude.
The only thing this place has going for is a good hair product and makeup selection. If you’re looking for anything of a household nature, forget it.
I prefer Walgreens — better selection, better pharmacy, larger store.

Man! You would figure a franchise retail store would be somewhat organized and would have employees who are properly trained.
This Rite Aid location has horrible hours and seems to be always out of stock. This is probably one of the dirtiest Rite Aid locations I’ve been to in my whole life. Even Walgreens down the street is cleaner. I will not be coming here unless if I need to (which I don’t see a reason to).
What a bummer…