Petland Discounts

It’s just a pet store with nice people. I don’t have fish or birds, so I can’t review on that, but for my dog needs, the staff is super nice. And they have the food we use at a good 20% cheaper than Mr. Berry and a couple of spots in Greenpoint.

Love these guys! Great atmosphere, the manager is great and always has tips for me and answers all my questions. I always stop in for dog food, toys and to see the «weekly» or monthly cat/​kitten they have up for adoption!

Grabbed some milk bone biscuits on our way to the subway. Glad they were (still) open, even though they were so close to closing!

I love this place. Customer service is great, they helped me bring my large dog food bags to the car. They also have those large dog food bags on sale. And last time a box of cookies had a price label underpriced and they were nice enough to honor it. So lots of food for my pets and saving money sounds like the perfect place to shop :)
I do like walking around the isle and looking at their pets. There are many amazing looking fishes, birds, rabbits and more pets to look at.

They get 2 stars for having a helpful staff, but they lose a couple stars for not knowing anything about the fish that they sell to people or proper fish care.
I had to return a fancy goldfish that they said was okay to be in a 2.5 gallon bowl with no filter. No. Now I’m stuck with a 2.5 gallon bowl that I don’t know what to put into.
The manager was great in accepting my return and agreed with me, but I would definitely do your own google search before accepting any information that the staff members tell you.
So bummed.

This location is consistently an absolute pleasure to visit.
As a freshwater hobbyist it’s refreshing to find a local fish store where folks have both a genuine interest in what they do and a solid working knowledge of the animals and related products they work with.
While I can –and often do– shop on-​line and with some local «high-​end» aquarium shops, I find myself back at the Greenpoint location every two weeks or so. It’s not the closest big-​box pet store to my neighborhood and not even the closest Petland Discount location, but it’s always worth the trip.
Good people really make this the place to be. Kudos!

After seeing some of the negative reviews of this Petland, I wanted to write a review to reflect all of the positive experiences I’ve had there over the last couple of years. Every time I’m in there the staff is friendly and knowledgeable. I consistently see them checking on and caring for all of the animals – the staff really does seem to genuinely care for the well-​being of the animals.
My experiences at Petland are FAR better than my experiences at Petco, especially the horrible Union Sq location. Every time I go to Petco, they are out of what I need, plus it takes forever to get anyone to help you. That place is the worst.
Granted, I have a pet lizard so my pet supply needs are probably different than most pet owners, but really this Petland is a great neighborhood spot that always has what I need, plus the people there are SO nice!

Having recently become a Chinchilla owner, I am appalled at the conditions the Chinchillas at this store live in. For those of you who don’t know about chinchillas, they are rodents native to the Andes mountains, and they have super dense fur that is very soft, which is why they are prized for their fur.
The chinchillas in the store here are kept in a room far warmer than it should be (chinchillas may suffer from heat stroke and die if they’re in a room that’s warmer than 75 degrees), and they were all laying around and breathing heavily.
I would love to go and buy all the Chinchillas from this place and find them loving, comfortable homes and save them from the terrible conditions at this store, but I don’t want to give the management at this store a reason to subject more chinchillas to the horrible conditions in here. Instead I will be boycotting the entire chain, and I encourage all of you to do so as well. I will also be contacting the ASPCA to urge them to investigate this store and all other Petland Discount stores in NYC

Staff is friendly and Inter racial /​inter Euro /​white
The workers here are also great at recommending fish for sautee/​broiling and En Papillotte.
In other words, this is where teens’ dreams of being a vet are shattered as they learn about the pet care industry in urban environs.

I go here all the time. The staff is VERY friendly. They know me there now but even when I was new they were always very welcoming. Everyone greets and offers help. They’re fun to talk to and fun to visit.
I have personally never seen any dead or sickly looking animals there. Maybe someone at the store or at the company read the negative Unilocal reviews and made the appropriate changes.
I do recommend this place. They seem to know what they’re talking about and always pleasant.

I don’t understand the bad reviews. although I’m only in there buying supplies for my kitten. The staff is super friendly and knowledgeable and never seem aggravated with my numerous questions.

PETLAND is not as bad as some of the previous reviews state. If you’re looking for general pets supplies and food this place is great.
Although I do 100% support adopting your pet, the small animals they have for sale here look well taken care of by the staff.
The woman working when I went in was extremely friendly and knowledgeable.

I just walked out of this store disgusted. Went there, ready to buy two gerbils or hamsters. they seemed to wan to steer me to getting the gerbils of which there were only two, of different sex. When I said I didn’t want to end up with a litter, the guy told me to just get the female and the male and flush the babies once they’re born.
the guy did apologize after I said something about his remark, but this still severely makes me questions the way animals are treated in this store. Don’t go here.

this is my local neighborhood pet shop. i go there often, so the friendly staff recognize me. Most of the animals are good condition and this petland discounts is overall better than the ones I go to. Like most big name stores, the staff is not extremely knowledgeable. The selection of fish is better than most other petland discounts, prices are cheap too.

Stopped back in to check up on those poor beta fish. They’re still drowning in their own urine. Writing a letter to Petland’s headquarters didn’t help. Vote with your feet & purchase at the other independently owned pet shops.

Well, they are really not that bad. They helped me with my goldfish. The manager knows what she is talking about. Its hard to keep the right balance when it comes to fish. I kept asking them questions and having them read my water parameters. I managed to keep 3 alive and happy .
I ve seen much worse. The best fish ive seen is Uptown birds but a hefty price tag on all their products ;o

Alright selection of pet accessories, fish food, plants, tank accessories etc. I feel sorry for the animals that they sell here — they don’t look like they live in the best environments. There are some beautiful (and huge) fish here and a gorgeous parrot that costs over a thousand dollars — I hope someone buys them so they are happy somewhere else. I do like coming here for the convenience of buying our fish food and tank stuff, but I hate seeing the animals in here…

If I were to base the review on service alone, this thing would be perfect! The people that work there obviously care way more than people who are getting paid minimum wage should. Are they super-​knowleadgeable about what it means when your cat is menstruating? No. But will they go out of your way to help you lift something, carry it out of the store, or just straight up squeal with happiness that your dog is cute? Yes.
Of course, it’s a petland. they don’t have, like, grass-​fed doggie prozac or whatever but for some toys it’s great and for some quick treats it’s nice.

I live a 30 second walk from here and only visit during emergency food situations. Normally I ride over to P. S 9 where the owner stocks her shelves with high quality products and can tell you everything you could possibly want to know about them. Petland is like Thunderdome in comparison.
I, too have seen the fish mishandled here. In fact, I hunted down an employee who was clearly hiding in one of aisles, to inform him that there were several dead fish in one of the tanks.
He looked embarrassed and a little put out that he’d have to go through all the trouble of getting them out. But I guess you have to born right in Brooklyn itself to be able to tell if the fish are dead or alive.

[It gets 1 star only because it won’t let me give 0.]
Seriously — if you love animals, don’t shop here! Sure, it will lure you in with its inexpensive pet-​offerings advertised in the windows. The merchandise inside is displayed well, and my roommate was able to find the pet shampoo she was looking for.
However, while we were there, we watched a staff member standing on a ladder and netting a sizeable, long, narrow fish for a customer with a net that was too small. When he withdrew the net from the aquarium, the fish fell about 5 – 6 feet and landed headfirst on the floor. The staff member picked up the fish and attempted to bag the fish again, but dropped the fish AGAIN! My roommate and I were horrified. At that point (after the fish had fallen twice), the staff member offered to get a different fish for the customer.
Then, I saw another abomination. There were male bettas for sale. About half of them were in small bowls that they are usually sold in. The other half were already in sealed plastic bags containing only about 1 – 2 inches of water. These fish need water and air to live! I ended up buying three of them, to «rescue» them from these conditions.
As I paid for the fish, two staff members at the checkout giggled and bragged about how they had put two male bettas together to watch them fight.
Seriously: never, ever go here. These people do not know ANYTHING about working with living things, and I’d be VERY afraid to know what advice they give to customers who are less knowledgeable. I am sorry that I gave this place my business at all, but I am happy to have given the wonderful bettas I purchased there a better life.