Perfect Paws

I once took my dog to pet smart to be groomed and he was completely traumatized. I took him to perfect paws and they were amazing. Not only does my 9year old dog look like a puppy again– so clean and soft and silky, but he left with his tail wagging. He was happy and loved everyone at perfect paws because they have an amazing gentle approach. My neurotic dog will never go anywhere else. They spent three hours because my dog was so nervous and they made sure he was happy and comfortable through out. I’m so grateful!

I had a really great experience here today. I found Perfect Paws after a quick google search and eyeballed a few reviews, most of which were awesome. Tom did not disappoint. He is a guy who truly loves dogs and is the quintessential small business owner. He appreciates your business and he wants you to feel at ease. He totally gets that dog parents can feel a little uneasy leaving their pups in place that might seem foreign to them at first. We had a friendly conversation and he was sure to gently ‘sell’ himself, his dog loving credentials, his ability to help pets relax during their appointments, and his repeat customers — all things I was happy to hear about. The dogs are free to roam in the back and play with each other with optional places to rest. The area is supervised by the staff and it’s gated, as opposed to mandatory waiting cages, which have always made me apprehensive with my usual groomer. Tom gave me a 3 hour window and finished in under 2. He even made a video to show me of my little guy being groomed which showed him totally at ease. Price was slightly higher than what I’ve paid in the past but was reasonable for the area. Bonus points for being open on a Sunday. Most importantly my dog looked great, and seemed happy. I’ll definitely be back :)

Overall good job. They groomed my two pups very nicely. They looked adorable with their hair shaven down, i highly recommend Aaron and Tom.

Perfect paws used to do a great job a few years back but their quality has gone way down and their hours are limited. There are better options around.

Dear Perfect Paws,
If you screw up, it’s always best to own up to it, and just apologize. Find a way to make someone happy, and maybe you’ll make the situation better.
Or, you can answer valid and truthful criticism long after the fact, with snide comments and a lack of veracity. As in this response that just arrived, months after my original review:
«interesting. your post is false. hours are listed on the door always. and this site. I’m sorry that we put you through immeasurable hardship by walking over here on a Sunday»
Do you hate your clients or something? Perhaps the retail life is not for you. I pity your clients.

We’ve been bringing our 10 year old Shih Tzu to Perfect Paws for haircuts for 10 years, and we have always been happy. They’re punctual, friendly, do great work with grooming, and have great stuff in the store as well. I highly recomment it for grooming and pet toys/​etc.

Tom and Aaron are the best. My dog gets his best grooming here, hands down. A very talented and animal-​loving team.
Warning: If you are an a-​hole, don’t expect not to be bitched out and tossed out by Tom (sorry for the double negative). The team is not here to take your abuse and douchebaggery. If you are cool and respectful, you’ll love this grooming salon.

I just had a horrible experience here and am writing my first Unilocal review as a result.
I spent 15 minutes with the girl at the front desk telling her exactly how I wanted my dog groomed — 2 inches long all the way around and a bit longer on the head and beard. I got my dog back and it is the worst haircut ever! The length of his hair is different on every part of his body (no place is is less than 3 inches!) and they did not cut his head at all. The hair on his head is 6 inches long! He is so uneven, I can’t even begin to figure out what they were trying to do. He still looks like he needs to see the groomer.
Also, the owner, Tom, was rude and difficult claiming he «spent 4 hours on my dog» when I got a call 2 hours after I dropped him off. And, when I went to pick him up, the price was more than double the quote I received when I dropped him off. Their head groomer — the only one who got good review from the neighborhood — recently quit and I can see why!
This place is a big ripoff with shady business practices. I got rescheduled for «food poisoning» when they did a movie shoot in the store and gave everyone the day off, was scammed on the price, the credit card machine was «broken» when they called to say he was ready, but worked when I arrived. And, most of all, the owner was rude and told me «to never bring my dog back again.» What a way to win customer’s loyalty.
I advise you to stay far away from this place!

I moved to Brooklyn last month from Long Island City, Queens and was in need of a new groomer for my two dogs. I Unilocaled a few places and decided to go with Perfect Paws. I’m glad I did! From the friendly staff to the grooming, everything was wonderful.
When I came to pick up my dogs, the gentleman (forgot his name) spoke to me about the dogs during the grooming process and how they have minor trust issues and being handled during the session – something I already knew but something my past groomers never mentioned – but if I brought them back on a regular basis, building trust was something we could work on. To me this shows they actually care about building relationships with clients and their dogs, not just making money.
I paid $ 75 + tax + tip for each of my dogs – a yorkie and a maltese (neither of them matted, which is understandably an additional fee to demat). I think their prices are reasonable but still more than I was paying in my old neighborhood. To be fair, I’ve contacted places that charge $ 100+ for a small dog grooming.
Admittedly I still have my favorite groomer in East Village and will drive there to get my dogs groomed. With that said, I would still recommend Perfect Paws if you want to stay local!

We have been bringing our schnoodle here since he was a puppy and for over two years Tom, Michael and Maria have taken excellent care if our baby. Our pup actually pulls us to the store bc he is so excited to get there! They are true professionals and our pup always looks amazing and is so happy! We have him boarded with them and he gets to sleep at home and is NEVER put in cages like other area boarding options. Even when he is being groomed he is allowed to roam free and play! I wouldn’t trust anyone else to take care of our pup. Highly recommend for grooming or boarding.

This place is simply amazing! I have a very fearful pit bull and this is the only place in NYC where they don’t muzzle pits. This for me is just priceless. For my for my dog getting groomed is not a stressful situation anymore. Tom and Mike know him and he gets happy whenever he sees them. Louie leaves the store always wearing cute bandanas. Love, love, love!

Do you Love your Dog? Then I would seriously think twice about bring your dog to here.
Moved to the neighborhood just over a year ago, consider myself a good customer, in 13 months, had my dog groomed 6 times and 5 baths. Today I brought her in for a Bath, when I called yesterday, they asked me 3 times, «Just a bath,» I told them yes, as she was just formed a little over a month ago. While I was there, I as mentioned that when the groom her, the head has been left a bit full, and in the future to please make a but shorter.
My wife, a small business owner and a high powered exec went to pick her up. When she got there, she asked who to make the check out to and how much. She was a bit flawed when the price was about 3 times higher than I told her for a bath. They said they groomed her and that is what I asked for,
Needless to say, this was not at all accurate. I will not go into details, but the owner was extremely nasty with her and told her «you are never satisfied, and to never come back»! Wow, to say she (and I when I heard this) was absolutely shocked! I have never been anything other than nice, complementary (once told them her eyes were not clean when I got her) and always sure to tip.
This is rude and no way to run a neighborhood small business. I felt the need to write about this, perhaps you may just want to avoid using Perfect Paws, they are far form PERFECT!
FYI Every time you go, they tell you their credit card machine is broken (13 months??) a bit weird.
A once satisfied, now VERY DISSATISFIED CUSTOMER

Tom is the only person in the city who can handle our cute little hostile (very hostile) kitty. In seconds, Tom is able to trim her claws without using brute force. Thanks Tom! He really cares about animals… he even cares about our naughty kitty.

Took my PWD over for a cut, nice place and they treated him like he had been going there for years!!! Will definitely go back and thanks for the gift bag for my boy, he loved his first visit.

We just moved to the neighborhood in March, and we’re already huge fans of this place. Great customer service, and the staff are obviously in love with animals!

Not sure what these negative reviews are about. As most of us know pet owners are crazy about their dogs… I took my dog there about 6 months ago and they groomed him just fine. The staff I interacted with clearly love animals. I am taking today to get groomed.

I haven’t seen any reviews yet about their cat grooming service–
I recently adopted Marcel, a 6-​year-​old-​ish Persian/​PersianX, from a Long Island shelter and his fur was in pretty sad shape. Matted, chunks missing, with a dash of who-​knows-​what crusted into his fur. After calling a couple groomers close to my apartment and being turned down, I was so happy when I called up Perfect Paws and they agreed to take him on as a client.
The very nice man working the counter patiently listened to me babble on about poor Marcel and the sorry state of his fur and the groomer very sportingly gave him a lion cut in spite of his howling and biting protests. (I have no doubt that he was definitely less than thrilled about the ordeal).
Anyways, it means a lot that they were willing to give my grumpy Marcel the chance he so needed to grow in a full and beautiful coat of fur free of mats and debris. It’s going to give him a whole new lease on life, so thanks a million!

I cannot say enough great things about Perfect Paws and their staff. Tom is the owner and he is fantastic. Aaron is also great (those are the two guys I’ve worked with). It is clear that Tom truly loves animals and grooming … his passion is obvious when you talk with him and see how much time he takes to get to know your dog and what you want.
I have a BIG white golden doodle with curls that become quite unruly, quite quickly. I did NOT want to shave him down but other groomers in the area insisted that I had to. Then I read the reviews on Unilocal and decided to give Tom a try. He took a great deal of time with Buzz (my dog) and I. He was able to de-​matt (is that a word?) him and make him as good as new! And Buzz absolutely LOVES it there so I know it’s been a good time for him also. They let the dogs run around and play with each other as they slowly take them through the grooming process, which is great … makes it fun for the dogs.
When I picked Buzz up, Tom spent a good ¹⁵⁄₂₀ minutes with me explaining /​showing me how to groom him at home so I could wait a little longer between grooming … it’s not cheap for a 70lb dog.
I highly recommend these guys … I wouldn’t think of taking Buzz any where else!

Until reading these reviews I never knew this place groomed as well… kudos.
I know this place for the low prices, great chew toys, and exciting smells (my beagle «Cinque» loves the smells). It’s been a while since I’ve been here but last time I visited I was introduced to this jerky flavored bone that Cinque fights me for daily… lol
Not to mention the owner is extremely nice and a real animal person (people person as well)…he gave great advise on keeping Cinque warm during winter.
*cash and credit*

I’m new to the neighborhood and based on the Unilocal rating I decided to bring my Yorkie, «Bailey» here. The owner/​staff were very friendly and helpful. They let dogs run around a bit in the back first before the grooming to get used to the surroundings instead of going straight to the tub.
Bailey’s cut was $ 65 which I think is a reasonable price, and she looks great!