Maaco Collision Repair & Auto Painting

My 2002 hyundai is still in excellent condition but the paint on the hood was peeling off and in bad condition. I knew I had no choice but to have it painted, especially before the winter. I did my homework and got two different price quotes, hundreds of dollars difference, so I remembered the name MAACO, and decided to give them a try for what I felt I wanted to pay. Not only did they give me the best quote, by far, but the job was better than expected. They matched the paint perfectly to the original paint which was a difficult color called MIDNIGHT BLUE. The care and courtesy shown to me by the Assistant Manager who handled my job, was with utmost professionalism. I got my car back in a day and a half and I keep beaming at my «Brand New Shiny Car» Thank you Giselle and Joe and your team at MAACO Brooklyn, NY!

I came here due to the commercial advertising a paint job. I will admit I did not read the reviews. I should have.
My paint job is mediocre at best, I can still see the scratches on my back fender. There was dust everywhere in my car and in the trunk.
I called to see if my car was ready 8÷24÷15. The petite Uruguayan guy who was «acting» as manager told me, «It has been ready since Friday» WHAT ??? I had to schlep to Astoria on Sunday morning on the train & all this time I could have had my ride? You don’t realize how much you use rely on your car until you don’t have it.
I inquired why I was not called, he said he called me 3 times. I asked why call me 3 times instead of leaving one voicemail. His response, «I don’t leave voicemails». WTF, what kind of business acumen is this? The story changed when I got to the shop and now my phone was going straight to VM. Well all the more reason YOU SHOULD HAVE LEFT A VOICEMAIL.

The clincher though was my old out of state plates were placed on my car. I’m wondering how’d they get there as they were placed in my passenger seat back pocket. This means hands were pawing through my car. I was left wondering why the hell would out of state plates be left on a car with a clear NYS registration/​inspection tags?
Little man could not only not answer this he got nasty. He told me to «relax» & that I’d get «more accomplished with honey than vinegar». What ?? I informed him I am a paying customer I don’t need to relax. I said he would do better by not antagonizing customers to which he responded, «Your a customer, you came here». Well never again. I ended up filing a police report at my local precinct JUST IN CASE Junior and his cronies had any fun in my car over the weekend while I was waiting for the train. Money not well spent. DON’T COME HERE

the worse of the worse. These guys are real scammers. They know how to get your money. the paint job is cheap, the prep work is tacky. I went ito this shop twice and both times there were angry customers, complaining about the terrible work done on their car. watch out for the guy STEVE. this guy knows how to sell you a paint job. BEWARE, all lies. You are better off paying a couple more hundred dollars and getting a better paint job from elsewhere. After getting a paint job from this location, about 2 months latter i started noticing chippings and paint coming off. I went back to the shop and got brushed off by steve. i quickly called maaco headquaters to complain and after sending them the pictures and bill of sale, they contacted steve (manager) and had them repaint my car. Do yourself a favor and do not go to this place.