Hager Management

Wow wow wow. Really the worst. I rented a one bedroom at st marks ave and things have gone from bad to worse. The apartment was FILTHY when I moved in with cigarette butts and trash on the floor. We have had days of no heat and the laundry room is no longer working. AVOID I wish I had. I trying to break my lease to get out!!!
Don’t make the same mistake I did :-(

The worse property management company I ever dealt with
I moved into a hager management building in November 2013 and since my move in date I have dealt with nothing but nonsense
The building Is located in jamaica queens and it’s over all condition is deplorable
Not only is upkeep a term that they do not know but the building has a bad mice and rodent problem that no matter what you do you can not get rid of the number of mice that invade the building. I’ve called the managements office on several occasions and did not get any response until I threaten to take money from the rent to get a professional exterminator
Unless you enjoy loud music at 3 in the morning, loudering in the hall, crying children and people drinking and smoking in the halls this is the place for you… I for one am breaking my lease and moving out
Oh yea I also called 311 to investigate my claims so I can get my deposit back and hopefully get them to do the right thing and fix the place
Ps the building also has mold too

Does not like to respond to emails and calls until you threaten to report them. At this moment the super of my building is in my bathroom sparkling over rotten black mold ridden Sheetrock (very dangerous to do). He also without asking invited his friend over to watch and keep him company. Not so bad, except he just spent five minutes screaming out the window to another friend down below. Extremely un professional and I will definitely be reporting him so my family does not get sick from black mold.

DO. NOT. RENT. FROM. THESE. PEOPLE. They were so terrible I didn’t stay for the full length of my lease. I can’t even tell you how many codes they’re violating. Please read the filtered reviews here, as they all paint an accurate portrait.
— They won’t return calls until just an hour before closing
— They’re only open half the day on fridays
— Extremely difficult to get in touch with the person you need to talk to
— Cockroaches
— Punk kids doing drugs in the lobby and common areas
— Frequent burglaries within the building and surrounding buildings
— Windows that don’t lock
— Speaking of windows, these are the most retarded windows I’ve ever seen in my life. Someone will still able to get inside even if you have one that happens to lock. If they’ve lived in the building long enough and know how these windows function, it’s extremely easy to break in. It’s happened.
— God forbid you want to install a window ac unit with custom bars. They’ll make you pay to install custom bars on ALL the windows even though you only need one.
— Supers who don’t answer their phones, or clear out their voicemail
— Prepare for frequent power outages (we’re talking up to 4 times a day), during which time you’ll have to call the Super who doesn’t answer his phone.
— Screaming, obnoxious neighbors. I don’t care why your son has come home late lady. He probably did it to avoid you. Or maybe he was out breaking into people’s houses.
— No heat during the worst part of winter in several units, and it wasn’t fixed regardless of all the complaints.
— And when you do have heat, the radiator makes a horrible loud noise and smells awful.
— Cold showers during certain times of the day.
— Drains that don’t drain, and it’s not because they’re clogged. No matter how much Drano you pour down that baby, that waters not going down. It’s gotta be the old pipes. «Pre-​war charm.» Yeah, right.
— They make it a business to do everything they can to hold onto your security deposit and their lease is purposefully written vaguely to give them loopholes.
These are dirty, crooked people. Do yourself a favor and don’t even bother looking at any of their listings. And as my last words of wisdom, always have a lawyer look over ANY lease before you sign it.

I’m REALLY surprised to read these reviews (adding in the filtered ones)!!! I’ve been a tenant in a Hager property since Dec 2011 in Prospect Park South. It’s a huge pre-​war building. The apts are being gut-​renovated as the tenants change. I scored a brand new gut-​renovated 1-​bedroom apt. The size: AMAZING. The closet space: FANTASTIC. The location: PERFECT (the subway is on the corner; Prospect Park about 5min walk). I ADORE my apt.
So then why 3 out of 5 stars? Because I’m still new. And like a few others, I’ve noticed some annoying things about my building. I too had heating problems in the winter. I didn’t report it though, it wasn’t terrible. Does the lobby and stairwells get cleaned as often as I’d like… not really. But I blame my neighbors. I think our lobby and stairwells are cleaned 1 – 2 times a week.
I’m currently going through a bit of a pest problem. I’ve been in direct contact with Hager and they’ve been SUPER responsive!!! Some work needs to be done on the apt (sealing the baseboards) once done and if done accurately and in a timely manner, I’ll definitely be changing my rating to a 4.
Here’s the deal, I’m in a gut-​renovated, huge, rent-​stable apt. It’s an ideal location for me because I LOVE Prospect Park. I’m close to Q and that’s the train I need to get to work. The building isn’t perfect nor is the super (I’d change the super in a heartbeat… replace him with my previous super). It’s the super’s fault the work in my apt wasn’t done properly. Not Hager… not really. I guess, they could’ve sent someone over to inspect it but I doubt seriously any mgmt company does that for every single unit they own.
Every email I’ve sent has been answered in a timely manner and every issue addressed. I like the investment the mgmt company is making in renovating the apts. I figure, once the majority of the apts are renovated, then the common spaces (lobby, stairway, maybe courtyard) will be renovated as well. That’s my hope. It’ll take some time though and I’m happy to give Hager that time because there’s no way I could’ve found a better deal and I did my homework.
I walked the neighbored several times taking down building numbers and looking up their records. No mgmt company will be perfect, but I’m happy with Hager right now.
And for what it’s worth, I moved from a great building in Ft. Greene that I’d lived in for 8yrs (but w/​a roommate). I was spoiled. So in this move, I was very cautious. My current apt has WAAAAAAAY more pros than cons and I hope it just keeps getting better. Fingers crossed.

ZERO STARS
This won’t be updated until you get the punk drug dealers and screaming neighbors and dog piss/​poop cleaned up and out of the building.