Grace’s Day Spa

I am from Chicago but frequent visitor of New York. I highly recommend this place. Because of dry air during flights I always need some rejuvenation. Grace the owner of this cozy place always treat my skin great, and answer to my (way too many) questions. The service is excellent, Grace and staff is very friendly and the quality is second to none. I have been to a number of spas around the world, but overall, is my favorite of them all. I highly recommend it, whether you are looking to clean up a little, prepare for a big night on the town, or relax after a a long business trip.

Grace is the best — I always walk out of there with a fresh face. The place is small but does the trick if you are looking for a great facial.

Bad manners, bad service, bad spa!
I had a bad experience with them little over a month ago but didn’t have time to write this review. This old Polish lady (spa owner) is a very unpleasant person. All she tries to do is just to upsell you and make you buy additional services that you didn’t come there for. I was referred here that’s why I came (otherwise I would never come from Manhattan to Brooklyn for a treatment) but I was very disappointed. My treatment took only 30 minutes instead of at least 45 plus she rushed thru it. Also, I decide how much to give for a tip, but I was told and reminded by them how much $$ to give them. I was shocked because I was never before reminded about a tip. No smiles, no thank you for coming, no manners! Also there is no place on the street to park because all the spots are always taken by other cars.
Overall — a very bad experience. I don’t recommend this place to anyone. Will skip Greenpoint from now on.

Cute small personal spa with lovely calm atmosphere.
Had a regular facial and it was great. Paulina did my facial and she has a lovely touch and she spent a lot of time doing extractions. Very thorough and painless.
I like the calm feeling of this spa. Next time I will try the cellulite treatment.
Cons: Cash only.

I have been going there for years. The owner is very experienced and delivers great quality service. I love their facials as they leave my face feeling and looking 10 years younger instantly. I highly recommend!

I’m not sure why Unilocal filtered my review, but here we go again.
I have been going to Graces Day Spa for over 10 years now and have to honestly say that I’ve never had a bad experience. In fact, Grace has healed my problematic skin condition. It did take some time before she came up with the right treatment for me, but I couldn’t be happier because I finally could show my face to the world. You cannot put a price on confidence, and it is thanks to her that I regained mine.
I’ve been going to Grace not only for facials and lasers, but also wax, mani/​pedi, and an endermologie massage a few times. I’ve been happy with all of the services I’ve gotten at her SPA.
I highly recommend this place to anyone who is either struggling with a problematic skin condition, or just someone looking for a great facial or wants to be pampered. Grace knows her stuff and gives great advise as well!

the reason i wont go in here: i came here about eight years ago attracted by the pretty old building, it had a fairy tale quality to it. it quickly became a grimm brothers dynamic and not in a good way. i was just there to get my legs waxed. it should have been a quick and easy. but after a thoroughly unpleasant messy and unhygenic experience i was charged eight dollars more than their listed, posted price for the service. i had confirmed the price at the start. i showed them the menu. they smirked and said the price changed. sheer extortion. so i paid it, skipped the tip. and never went back.

this is my first and hopefully last Unilocal review. very very painful treatments for laser hair removal. the machine was outdated (she handed me ice packs!), but i had nothing to gage it on so i assumed that was normal. when it came to my 6^th appointment, i never received a call back.
I started going to someone else with a very up-​to-​date machine (has cooling within the unit) and it was a DREAM. It was my most personal areas and I felt very little pain with exceptional results. 5 visits with Grace maybe removed about a 4^th of my hair. 2 visits at this new place and most of my hair is gone.
As I’ve mentioned, i’m not a Unilocal person but this was a painful and UNNECESSARY thing that I went through. I just hope to stop someone before they make the same mistake.
My advice before you book a laser treatment with anyone is to call and ask which machine they have. Research it first, save yourself a world of hurt. literally.

Excellent legs and bikini wax and excellent customer service by the lady who was waxing, I wish I could remember her name (yes, the receptionist is one tough babushka).

I purchased 6 treatments for brazilian bikini laser removal (even though I only received 5 after short notice rescheduling)
1. My first treatment consisted of being zapped in 3 random spots to «test» how my skin reacted to different laser strengths before being rushed out of the door…
2. The rest of my treatments were mediocre. She didn’t seem to have any method rather than picking a random spot and zapping it. No up and down scanning or anything that leads to even removal.
3. By my last visit, probably realizing that I had only lost a bit of hair in a very patchy fashion, Grace turned the machine up and finally made an attempt to cover the whole area. Unfortunately, even after reminding her on every visit that I didn’t want the ENTIRE area lasered, she lasered the whole thing!
Pretty disappointed.

Do not get laser hair removal at this spa. Treatments caused ingrown hairs and technician burned skin during multiple visits that required medical attention
from a dermatologist.

I bought the groupon deal for the full body hair removal. Though the progress is quite painful, i really appreciate the result. Grace has been really helpful and patient helping me. Sometime i got really tanned and Grace could not remove my hair but she would wax my hair for free and asked me to come back til my skin turns back to normal, she will remove my hair again.
I will def. go back again!

I don’t even know where to start with this place. I purchased a Groupon for 6 sessions of laser hair removal. The owner was very nice upfront with setting me up for my appointments, etc. I was very nervous, but she made a point to tell me to be quiet and not make noise because she had other clients present. Im sorry, maybe I shouldve screamed louder so that those other clients could have got out of dodge!
Anyway, I dismissed that as a minor glitch in customer service. What Im really writing about is the fact that during Session 5, I was severly burned by the laser! It was painful while I was there, and she applied a cold pack and some cream, but when I woke up the next morning, my bikini area was literally black and I was in unbearable pain. This was a Friday. On Monday morning I called Grace, and her response was, «why didnt you call me on Friday? You were fine when you left here.» So apparently I charred my own bikini line. After I talked some sense into her and told her she should be focusing on the fact that she burned me, not on how long it took me to call her and she simply told me not to worry and that in a couple of weeks I would be fine. Well, that was two months ago and I still have scars and cannot wear a bathing suit. She never even called me to follow up, nor to schedule my last appointment (which I would NOT attend, anyway). I’m so upset that I didnt research her spa before I went there. I trusted that Groupon only deals with reputable establishments, but I’ve since learned that this is not the case. STAY FAR AWAY!

EXTREME POOR MANNER!!! I was rushed in and out every single time I’m here. Very rude both on phone and in person.
The most important thing is after 6 treatment of laser hair removal on my belly. my hair look exactly the same expect for maybe 3 – 4 hair fall off!!! I only have about 20 hair on my belly, they can’t even get 20 hair off with 6 time of treatment. Everytime I question about it, she said it’s normal and next time she will do it really nice for me and then rush me out of the door…
HORRIBLE PLACE!!! CONSUMER BE AWARE!!!

Call me PATCHES! This is what i feel like when i see my «brazilian» laser hair removal, I went here for the complete 6 sessions and my experience strongly resembles others who reviewed it.
Bedside manner: POOR I was rushed in and out. One time she zapped me so hard I Unilocaled. to which she replies. «Be quiet i have other customers here»
No technique in the way she was using the laser. She just did one or two sections and told me I was done. There was barely any «brazilian» parts she got to. Seriously I would have been better off just doing a bikini
I forgot my number and she was angry at me. She used that cool pack sporadically even though it really helped and I told her. Just a lazy and horrible job. i kept on hoping it would get better
It did not

No service purchased here based on first impression.
I walked in, said «hi how are you?». I was greeted by a woman at the reception who didn’t even lift her head up asking «and you are?».
I am someone who will not make an appointment here is who I am :(

The services are fine, but the woman who runs the place is rude and always makes you feel like you are inconveniencing her. For instance, if you forget your customer number, she tells you about how much work you are creating for her… Don’t expect anything resembling customer service from them.

I found out about this place through one of those deals, had a great experience the first time and knew that I will be returning. The second time I went in I had a facial ‘emergency’ you can say. They were able to take me in the same day. The lady that took care of me (I’m really bad with names) is super nice, super knowledgeable, super helpful.
Like other’s said, the place is small and quaint. I work and live in bklyn, and wanted to find a good facial place in bklyn where I can just drive to and don’t have to go into the city. Think I found it.

I bought a Living Social coupon and because I called a few days before the coupon expires they wouldn’t booked my appointment.
I have used living social coupons in other salon all though I booked my appointment for days before the coupon expire, they will give me an appointment weeks past the coupon expiration day.
This place won’t bend their arms and please a customer and the lady who I spoke with was rude.
I was really looking forward to going to this place after great reviews

This is a small quaint place. It is very homey and not so much of an overwhelming spa experience. Came for a leg and bikini wax. It was my first leg wax and it wasn’t as bad as expected. The wax was a little hot and caused my reflexes to react with every stroke of wax. Avana (sp) was very nice. She was very knowledgable about the service. The service was more than I expected. The place seemed a little dark but not the room where I had the wax. Overall it was fair, no complaints really. Straight and to the point.