Cookie’s the Kids Department Store

My go-​to place for school uniforms, and all my shopping needs for the little one. This place has 3 large floors with a full wide variety selection along with great prices. I can still dress my child stylishly without busting up my budget. I like being able to buy furniture, toys, all accessories, fab winter clothes, shoes, dance wear, pajamas and accessories in one spot. It is also spacious which I have learned to not take for granted living here. The staff does a good job too! There was a young man who successfully helped to cheer up my daughter while she was having a tantrum. There are other staff who don’t seem to feel like being bothered, but it seems as if they are trained to approach you to ask if you need help. Overall, definitely will come back!

I placed my order towards the end of August hoping to get my kids’ uniforms on time. The package was misplaced by the postal office. I contacted cookieskids to let them know about it. They opened a claim with USPS and took their own sweet time about it. I had to keep asking them what happened to the claim because we signed a form for USPS letting them know we never got the package. Finally after many email proddings, cookieskids asked me if I want the package reshipped and I said Yes and they confirmed they would. Days later, I emailed them again asking for the status of the shipment and they said they were waiting on my confirmation regarding reshipment or refund. I forwarded their mail back to them where they had indicated they would reship it. Nothing for two days. I just called them and they tell me some of the items are out of stock and they can only refund me. Weeks later, I am left with no uniforms and no indication from them about the same. Very poor customer service! They have sizes that the stores do not have, which is why I shopped with them, but after this experience, I am going to be looking elsewhere. No coupons offered for my trouble, no emails with apologies stating it was their fault. This is unbelieveable!!!

This was an online order. I live in California. I ordered a uniform blouse for my 8 year old daughter who wears a size M or 8 in girls. The shirt arrived and she couldn’t even get it to button in the front without it looking like a button was going to come flying off. My girl is a petite child. The sizes run small and not true to size. I read through the paperwork that came with the blouse to see how I could exchange it for another size. It stated that in order to return or exchange I could not send items back without and RMA number accompanying my return. If any item was returned without the RMA a refund would not be issued. I then called the phone number to talk to someone about getting an RMA. After getting through the automated voice recording I then sat waiting on the phone for over 30 min. and still never got to speak with anyone. I then emailed the company regarding the exchange request for an RMA and have not hear back from the company at all. Maybe leaving a review here will notify them that they have a customer in need of assistance and they will take the time to respond faster. This is my first time buying from this company, and unless I get a timely resolution to my dilemma, it will likely be my last purchase with them.

Made a visit recently. Haven’t been to this store in over a year or so. I’ve never believed in spending too much money on children’s clothing because they grow out of them really quickly. Yes, quality is important, but buying expensive, over the top name brand pieces for my kids is out of the question. And this is why I am glad stores like Cookies exists. It’s perfect.
The store is enormous and it appears that they have rearranged the layout. I recently stopped in for just two things and left the store with 8 items. There’s such a wide selection that I feel like most people would find kids clothes that fit their tastes. The actual quality of the clothes ranges from cheap (will probably only last a few washes) to decent and very durable (can be used as hand me downs!!!).
I shopped here for years, even before I had kids, so I’ve certainly noticed how the store has changed. It was never really messy, but it looks neater and fresher now. The staff also seems more pleasant! Because the layout of the store was different from what I remembered, I had to ask several employees for assistance and every single one of them was kind and cordial. One gentleman even walked me over to the items I was looking for!!! Yes he did!

I usually shop here for my son’s suits. Cookies have different styles and colors to choose from. Sizes are from newborn — 20 for boys. I am not too sure about the sizes for girls.
I purchase some of my sons suits on the sale rack for $ 29.99– $ 39.99. Sometimes a 2 piece or 3 piece suits. Regular price can be from $ 49.99 and up.
My son is 12 years old and I have never purchased a suit that I was not please of. No rips, tears or shrinkage when washed.
You can also purchase school uniforms and casual attire… This is one of my favorite store to shop for my son. I will be here until he can no longer fit their clothing.

I love this place, although they could be a bit more organized and they can learn not to follow customers around like everyone’s a shoplifter. I went there with 50 $ and bought half my child’s winter clothing. I won’t lie, some items are priced higher than they should be. But if you have the time to dig, you’ll find great buys.

This is the best store you can shop at for babies and kids. I never knew it existed and when I found out about Cookies I was flabbergasted! I was like a kid in a candy shop! The selection of clothing is immense and the price points are unbelievable. Cookies is the best place to shop for your babes.

Wide selection of uniforms and children’s clothing across three floors. It truly is your one-​stop shop for uniforms in particular. The store was very neat and organized with a few scattered staff on the floor to assist customers. The prices were reasonable. No lines when shopping after the school season has already begun.

STAY AWAY! FAR AWAY! The cookies site had glitches when I tried to make an order. I had to enter my info so many times just to sign up and process my order. After all that work, my order never confirmed if it was processed. I decided to call the company and NOT ONE PERSON ANSWERED!!! The phones just kept ringing and ringing. Thankfully my bank doesn’t see the order going through so I’m hoping they don’t have my credit card info. After reading all the reviews for this company, I’m staying very far away!

I buy all my baby shower gifts from Cookie’s online and have never had a problem. They have a great selection at a great price.

This review is for the PHYSICAL STORE, not the online one. Having been to two Cookie’s locations and knowing what kind of store it is, I would NEVER shop at their online outlet.
This is a discount store. Much of what they get are seconds, rejects, off brand, etc. That’s why I love it. A 12 month old is not going to care (and neither am I!) if a onesie is a little lopsided. This place is great for baby and toddler clothing. They have a big uniform department, and they also have ballet leotards and tights which comply with our dance school dress code. We buy underwear, tights, sleepers, socks etc. here and usually go to Old Navy for other staples.
One thing about Cookie’s is you’ve got to physically inspect everything before you buy. There are great deals here but… caveat emptor!

DO NOT SHOP HERE!!!
I ordered something for my sister-in-law’s baby shower and it never showed up. The post office even confirmed it was never delivered.
They are not refunding my money.
Their staff are rude.
This place is scamming people who buy form their online store. Beware, and shop elsewhere.

I ordered on-​line from Cookie’s Kids and what a disaster! They have product listed and if you order it they will send you a bill, but don’t actually have the merchandise on hand. So about 4 days later they let you know they don’t have it, knock 25 cents off the shipping and say the order for the other items shipped out. However, 4 days later they actually ship it. If you have to return everything because their delivery is too late, they will only credit you the merchandise total, not the exorbitant shipping fees (merchandise total — $ 9.96 — shipping $ 12.25!!!). This place is a disaster! Avoid at all costs. Go anywhere but here.

One stop shopping for newborns up until pre teens. I say pre teens because by that time teenagers will want a say in what they wear. Then they will want to shop at Hyperactive, Dr Jays, the Gap etc. (These stores are downtown also, let’s hope they stay here.) Uniforms headquarters is what this store is great because they have a huge section devoted to school uniforms. Upstairs is where they have cribs, matresses, car seat, strollers, bookbags etc. The selection runs the gamut from low to high priced and there is definitely something for everyone!
The main floor has girl clothes, toddler clothes and newborn clothes and baby necessities. You can definitely find something for that last minute baby shower gift, or for your own children. There are workers in every section and they are always willing to help! The basement is where the footwear, the boys clothing, winter coats, etc. and even more toddler clothing! Go to Cookies for all your children shopping needs!
*suits for boys are ugly, the make and colors are horrid, for suits go elsewhere*

Did not like the tie they gave us for our outfit. It’s green, while the rest are white, black, and gray. Totally unmatching. Yeah, they are mix and matching. Smally even complained about it. The people were nice, though. Let’s see if we go back.

I shop two places for my offspring: Baby Gap and Cookies. Baby Gap for cool on-​trend items and Cookies for everything else. Cookies is a huge superstore of everything you might need for your baby all at a discounted price.
On my last visit I purchased the often elusive long sleeve onesie. I love the long sleeve but come winter they are so hard to find. I purchased a three pack for 10 bucks. Sweet. Then I bought my 7 months old a pleather jacket. Even sweeter.

Not a big fan of Cookie’s. It is big store but it is really unorganized. I mean they have everything you want Clothes, toys, cribs Etc. But it is really unorganized and the people that work there are rude as hell.

A huge kids store! Alot of clothes and accessories but not a good variety. I stop by once in a while when I’m downtown Brooklyn. This store has two entrances… one on Fulton and one Livingston. The selections of items goes from infants to young teens.
Their priced really cheap! This is a bargain warehouse. You can get an entire childrens outfit for about $ 40! The doors are wide open… welcoming you in. Feed into the temptation and go in. You’ll come out happy.

Stopped into Cookie’s during my hunt to find my nephew some new clothes. I have a few problems with Cookie’s in that everything is sort of thrown about very randomly. You also have to look at the items very closely. I saw a 3 piece Nike outfit for $ 20. I was very excited, until I noticed that the same outfit next to it was $ 72. ??. On closer inspection, the $ 20 outfit had alot of flaws and therefore they knocked down the price. I noticed that with alot of the items. Other than that, if you dig hard enough you can find alot of really good deals. Again, this is downtown brooklyn so the customer service at the register is not going to be that great. Register #1 directed me to register #2, she was eating, so she directed me to register #3 who just looked at me for a second. I think it took her awhile to remember that she had a job to do.
Definitely a spot to check out to rack up on discount, name brand clothing. Just double check everything that you buy.

Ha! So you thought you’d never go in this store — and then WHAM, you have a baby and there you are a 7:30 at night scrambling to get a leotard, tights and tutu. oops, oh wait, I’m telling my story…
Back to you.
You’ll have no problems finding almost everything you need from newborn to pre-​teen, all under one roof. Only pain is parking. Save yourself the drama and only go on weeknights, park on the street after 7pm, or better yet, bike. Steel yourself for the end of August back to school shopping right of passage — DON’T go on labor day weekend, consider yourself fair warned.
Cookies makes it as painless as possible, (except their returns, that’s a pain in the ass, long lines, in the hot basement, with return certificates straight out of 1986. really? can’t we do better then this? c’mon cookies, get it together…)
Cat lovers only: best part about this place is that delicious orange tabby in the shoe department, I could just eat her up. From the size of belly, she’s either got babies or is keeping the mice population well under control. It’s worth stopping by just to scratch her chin.