Carrabba’s Italian Grill

I just posted 9 photos. Looks 5like there has not been a review for a while on this restaurant. We went 5−15−16. My birthday– we are regular travels to Italy– and cook this type of food often. After looking at our choices we chose here. Rodney our server was fantastic. He offered a variety of choices to taste for our first time. He knew details and ingredients of everything we asked. He was quick on his toes and stopped by often to make sure we were happy. I described each dish in the photos– over all we would go back. I would have given a 5 star– but it real need to be more for a 5.

You get what you pay for, simply put. This place is excellent with the service, food, cleanliness & timing. We ordered a lot of different items (steak, pasta etc) but the best thing we had was the steamed mussels in garlic sauce — it was to die for! They were so tender they practically melted in my mouth — next time I think I will order 2 bowls of mussels and nothing else!

Mother’s day 2016 pork chop was tough, fatty, small and bloody. Chicken Bryan was perfect tho.

An italian chain restaurant that doesn’t deluge you with pasta. Nice selection of pizzas, pastas and chicken and beef entrees. Good selection of salads. Food is ok, not as fresh tasting as some. Portion size is appropriate for price. Service is good. Ok place to stop for some Italian food.

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I had an horrible experience at Carrabas On Tiedeman Rd! We had a party of 12. We waited for 30 minutes for a table despite the table at the bar being available the entire time. After we were seated it took 30 minutes just to put in a order for drinks. It took an hour before we were even able to put in our order for our meal. It took 2 hours before we received our meal. We were not given refills for our drinks. We had appetizers that were ordered and never arrived. After waiting 2 hours for the food, one of the kids orders never arrived. He had to wait an additional 20 minutes for his food. We were not offered fresh Parmesan for our pasta, when I requested it. It took Jared 10 minutes to bring some to the table. The pasta was luke warm and the sauce had started to congeal. I’m not sure if this was due to the kitchen being slow or our waiters inattentiveness! I’m leaning towards the latter
The waiter Jared was a complete jerk for the entire meal! When he finally brought bread to the table after the appetizers were out, he slammed it on the table. We saw him on several occasions refuse to bring items to the table after being requested for assistance by AJ. He refused to bring over our checks. And was completely rude! There were two waiters assigned to the table but Jared lack of cooperation made the job even more difficult for AJ.
If you are having dinner with more than 2 people I do not recommend this location at all! And if you are seated in Jared’s section, you should immediately request to move!

The food was okay. We ordered curbside to go and when we mentioned the 25% off any pickup order to the worker she said it must have been fake if it was online and she never heard of it. We then called and spoke to a manager who said she would send a gift card for the difference. It has been 3 weeks and
card yet. Felt like I was lied to.

My grandson and I had lunch here on Mothers Day (he is very thoughtful and only 17) we started with Calamari as our app, which was prepared perfectly. Our server recommended the pasta weezie and was very pleased, have never had a bad meal and on this visit our server was the best and very attentive!

It didn’t start out so well. They lost our call ahead seating but it wasn’t very busy and they seated us in about five minutes. Nobody came to serve us. After 7 – 10 minutes of waiting, a waiter finally stopped over to see if we had been greeted. This is where it gets better.
Tony quickly took our drink orders, asked if wanted appetizers and offered to take our entrée orders if we were ready. He said he would straighten everything out. The manager quickly came over and apologized. She offered to buy us two free appetizers. Before she could walk away, we were served complimentary meatballs. Free asparagus, chicken lettuce wraps, and two orders of mozzarella quickly followed.
Although Tony was rushed by adding an extra table, he gave us all the attention we needed and never missed a thing. Both managers stopped by and made sure things were great. I’ve never been so well attended to in my life, and I’ve been to some incredibly nice steakhouses. Kudos to the staff and management for completely turning around a bad experience.
The pollo Rosa Maria and Chicken Brian were both very good, as usual. Service saved the day. Mistakes happen, but it’s how you respond that dictates how the evening goes.

Where to start? We drive 3 hours to get here to Cleveland several times a year due to lots of family in the area & we love this place… Hostess was friendly. Server was pleasant, polite & efficient. The food was excellent. The time from ordering until we received our food was short. Atmosphere was clean & pleasant. I was surprised to not see many photos of food here, so I took a lot to post…

Went out to dinner here with a few of my girlfriends and it was an overall positive experience. Our waitress was nice but she went MIA for a little while. My ice water was always full which is something I would expect when going out to somewhere like here. I had the baked ravioli which was delicious! I would recommend stopping here if you want a delicious meal but don’t expect real authentic Italian food. Great service most of the time and nice atmosphere.

Hands down best lasagne I’ve ever had at a chain restuarant. I also tried the fried calamari it’s was very tasty although a little uncooked but again very tasty. The bread has an old world look and taste I especially loved the olive oil and cheese butter. Yummy. The drinks are a little expensive but other than that go for this place!

Service was so-​so and the food came out slow. Mixed drink was very expensive. Get the wine instead. Husband had Steak Skewers and the meat was tough. Ot was okay for dinner on a week night.

I hate to give a bad review of any place, but Carrabas was a huge disappointment. The only reason for the one star is the managers are awesome, responsive problem solvers.
I am not sure what the issue was with our server. She brought the drink napkins balled up in her hand and did not even try to smooth them out or put one at each place setting. She just slapped them on the table. She did everything she was supposed to do. She did it with the enthusiasm of someone headed to a root canal. It took 10 minutes to get bread. She said that she was «waiting for it» I expected it to be hot from the oven. It was out of a bag, not even warmed.
My lunch companions said they had excellent food. I ordered chicken parmesan. It was terrible. Salty overdone and a very small portion.
It was partially my fault because I did not want to complain (it was Mothers day weekend and it was pretty busy).
As I said, the managers were awesome and responsive offering a free meal, free dessert. The host staff was great too. Unfortunately, that could not make up for the bad food and worse service.

I have only been to carrabba’s once in the past. My boyfriend and I wanted Italian but not the same old. He had spaghetti and meatballs and I had mezzaluna. My bf said he’s was pretty good and I enjoyed mine. It had a tomato cream sauce, which I really liked, but wish there was more of it. There is no carrabba’s super close to us, but we will make the trip again.

This place sucks! From the dirty table we sat down to until the over priced burnt chick parm, never going again service & wait time is obnoxious! This is a 1 out of 10 for sure

I had an impromtu dinner there late last night with a friend of mine. I have never dined there before so my feelings and opinions were neutral from the start. I am not too big of a fan on chain restaurants in general, as they all appear to be bland across the board. I was satisfied with the menu selections, but disappointed with the portion sizes and the price for what you are paying for. I ordered a pasta dish that looked more like a luncheon portion then a dinner portion. It was luke warm, which tells me it was either reheated, or it sat under a heat lamp for quite some time. The service was a tad bit too slow, as it was a slow weeknight evening, i would have expected fast service. I would recommend this restaurant for maybe a light lunch option, but most certainly not for dinner, unless you want to walk away hungry. But, in my book, Carrabba’s still beats out Olive Garden hands down for overall food quality and price.

I really like Carrabba’s updated menu but the prices are a bit too steep. All in all a decent value but for the money, I’d rather go to a non-​chain Italian spot in Little Italy.
Wine Wednesdays are a great deal, though! Try the Blackberry Sangria.

We all ordered our food, service at this point was good. My chk Marsalauce looked as if the Sous Chef really screwed up, slightly burnt sauce n little to no mushrooms, terrible, sent back. My wife had meatballs, served cold with no sauce and a roll torn open! This was not a good experience and would suggest the food for a Dog ! Dinners beware ‚!!!

I brought in a coupon and they refused to accept it, they said it was fake. I even showed the Manager I printed it off from their corporate website. He still ignored me. What a jerk. The portion sizes for lunch are far too small and overpriced. This place needs work when it comes to the whole customer experience. The décor is nice, but looks only go so far.

FUCKING GARBAGE
…I ordered the tilapia and it was burnt crisp

Met some relatives here for dinner on a Friday evening. This was my first visit to a Carrabba’s, and the food was cheaper than I had expected. The food was acceptable, but nothing memorable. The restaurant had an overall dirty feeling — bad smells, sticky floor, etc. The worst part of our visit was the service — so chaotic. I swear we had repeat every request to two different people. I hope to never go back.

Haven’t been eating much at national chains the past 10 years but I occasionally pop in when running errands. Portion sizes have been decreased the past few years but the quality and taste have remained. Carry out service is better than the wait and they even give you a loaf of bread with the EVOO and herbs.

Lasagna tasted like it was purchased from a grocery store freezer section… soup however was great. .I will come back as I have had better meals here..

Date night!
Not big on chains but everything from the apps (Calamari and risotto poppers) to entrees (seafood fett marinara and seared pork tenderloin and asparagus) was REALLY quite good!
Doesn’t hurt that they feature Peroni on tap!!!
Left quite full and satisfied so maybe you might consider a short trek over to Tiedeman and see if I am spot on or clueless…
Cheers!!!

Call ahead expect good foodand service and have fun. The martini a are the best as are most drinks. We go to SAMs and eat there on way home. It’s a fun dining experience for couples and family

Ran out of scallops. How can they run out of a product that is in so many of their dishes?

As a post-Valentine’s Day date for me and my favorite valentine, we chose this Brooklyn location (first time for both of us). I tried making reservations over the phone, assuming it would be a busy weekend for romance. I was told they don’t take reservations, but they do have a «call ahead» system that will let them know we’re coming. I have no idea how that helped them or us, as we still ended up waiting half an hour (in a very (!) crowded lobby area) to be seated.
How can that be safe or sanitary with servers and restaurant staff weaving in and out of standing-​room-​only patrons?
Leah, our server, made it all better. After our wait, we were sat in her section. What a delight! Not only was she super nice, but she did her job well. We came two hours before closing and it was packed; and yet, Leah was smiling and pleasant and made us feel right at home the entire time. We knew what we wanted to order right away, so she got us started on our glasses of wine (prosecco and blackberry sangria — yum!), warmed bread and garlic oil (double yum!), and the to-​die-​for bowl (get the large!) of Cozze in Bianco.
We completed our meal with an order of the Chicken Bryan and Sirloin Marsala. With as busy as the restaurant was, I had a few fleeting images of the show, «Hell’s Kitchen.» You know, when the cooks fall apart in the kitchen because of the demanding crowds, the food suffers, and Gordon Ramsay’s head starts spinning? Thankfully, that was not the case for us — with our perfectly prepared chicken breast and steak medium-​rare. Everything was spot on! Leah kept our bread basket filled and treated us like friends.
Once we made it through the crazy lobby situation, the rest of our experience was worth repeating.

Tonight, we took the in-​laws to Carrabba’s for dinner. My mother-​in-​law loves this place! There were 10 of us, but we were seated quickly because it was Monday night and the place was next to empty.
I ordered the Chicken Trio and a Caesar Salad. The lemon chicken was just so-​so, the goat cheese chicken was just okay, but the Chicken Marsala was outstanding, yet again. While I appreciate that they use organic chicken breasts, I miss the large breasts that I am used to at other venues. No, not strip clubs! Get your mind back on the menu!
My daughter ordered Lasagna and she ate it slowly, which means she didn’t like it very much. Her slow eating came to a grinding halt, so I tasted her Lasagna. It really wasn’t that good. Actually, my wife bakes better Lasagna than this.
I noticed several of those at the table did not eat their garlic mashed potatoes and I wondered why. How can you screw mashed potatoes up? Or was it that my in-​laws just aren’t used to eating them in their native Puerto Rico. So I grabbed a fork full from an abandoned plate and tasted them. They were overpoweringly seasoned with black pepper and way too much raw garlic. Wow. They were bad. No wonder there were heaps remaining.
Then I looked at my sister-​in-​law and niece’s plates… they too were half full of uneaten alfredo pasta. By this time, I was so full that I didn’t have room to taste their pasta. But I was tempted nonetheless. I asked them how their pasta was, thinking they were simply overcome by a large portion. Nope! They both said it tasted bad.
Finally, my mother-​in-​law said her Beef Brasato dish (you know, the one they’re advertising on TV right now) was too heavily seasoned and she didn’t finish it. Since she is getting on a plane to San Juan in the morning, she said I could have her leftovers for lunch. Not sure if that is a good thing considering the not-​so-​great-​tasting-​meal that we just ate.
This is my first disappointing visit to Carrabba’s and I must remove one star for the overbearing taste. Gah! I also must remove it from my favorite restaurants list too! This is getting to be a lot of work! Maybe they were training a new chef? Nope! I watched them cook the meal and they all seemed perfectly at ease.
Maybe because it was Monday it was an off night. I don’t know. My water didn’t get refilled until I begged a second time either.
Whatever. I’ll reconsider visiting Carrabba’s at this location on a Monday, to be sure.

We went on a Saturday night, there was no wait which was great. The food was good but nothing special and the waitress efficient. We were seated by the front door which kept slamming shut throughout our meal. I would say it’s worth giving this place a try!

Carrabba’s is a chain, which makes me like it less, but my sister and I went here recently and it was a great experience.
We are both the grazing type who eat all day so when we go out we often split a meal. We split the lemon chicken and each had caesar salad. The chicken was fabulous, and it was just the right amount of food.
Our waiter was prompt and friendly. I will come back here.

I seriously love this place! We go to Carrabba’s Italian Grill at least twice a month, and that’s on the low end. I highly recommend any of the Marsala dishes: steak, chicken or pork. We have searched high and low for another Marsala dish that comes somewhat close to Carrabba’s and NO ONE can touch it!
They also have other delicious dishes like the Tag Pic Pac (what I normally get), and their house salad dressing is very good too. The staff is very friendly and willing to accommodate any order.
The only reason that I gave this four stars instead of five is because they don’t take reservations.
Love it!