Brownstone Dog Walkers

Brownstone Dog Walkers walked my puppy last year and they are great! They had the sweetest walkers and took excellent care of my pup. They are super accommodating to me when I call last minute to have my dog walked on weekends (when I’ll be away for the day). It seems like once they know you and your dog — then you and your dog will be well cared for.

They are truly the best! I have two dogs and two cats (I know!). I have used Brownstone dog walkers for a little over a year and they are amazing. When I go away our walker will stay over at our home and take care of all 4 animals. They send email updates each day and even include pictures and sometimes even videos! I have an ongoing schedule with them but any changes all I have to do is go online and done– same with payments– all online– most of all they treat my «babies» with so much love– this is the most important reason I love these guys!

I have been using Brownstone Dog Walkers for a few years now. They have not once let me down. I highly recommend them. My dog is very old and fussy and needs extra care/​attention. Ryan and Geoff are amazing with him. I always know he is in the best hands with them.
They also feed my cat. They always respond and keep me informed about everything.
Very trustworthy people, I cannot say enough good things about them.

Caring and trustworthy pet sitters! I couldn’t be happier with the service Brownstone Dog Walkers provided when my family and I went out of town and I hired them to visit my cat each day. Mackenzie and Ryan took great care of our very shy cat, Emma. In addition to feeding her and scooping out the box each day at the times we requested, they brought in the mail and cleaned up after her. Furthermore, they remembered to give Emma her treats and asked about her hiding spots so they could coax her out for some playtime. She did finally make an appearance! It was so reassuring to receive their email updates on how the visits went. Heather, the office manager, was also lovely to work with. I will be using Brownstone Dog Walkers in the future because it is clear to me that they’re good people in this business because they care about animals.

I have only great things to say about Brownstone Dog Walkers (& Cat Sitters). Ryan took care of our beloved kitty over a long holiday (6+ days) and we came home to a very happy cat and a clean apt. Whenever we checked in (yes, we are crazy cat people), Ryan or someone from his team would promptly reply. The best part was one day my husband and I were really missing our cat and BDW texted us a photo of him being cute from one of the times they were over at our apt. That was such an awesome touch and goes such a long way. We definitely recommend them! And the price is right!

Ryan agreed to watch our two cats on short notice (over a holiday weekend) at a reasonable price. I’m very happy with the service, considering we have pretty ill-​behaved cats (unfortunately, erratic litter box usage).
They went out of their way to return the key when I needed it for house guests. Very customer-​oriented.

Brownstone dog walkers has been a reassuring presence in my life. They started when my dog, Basil was a puppy and have walked her ever since. She has made many dog friends and is always happy when I get home from work. It is also nice that they leave a note after each walk. Sometimes I am stuck at work and they have saved me by taking Basil out in the evening, I have also been locked out and they saved me then too. I have nothing but great things to say about all those at brownstone what have helped Basil and myself over the last couple of years.

I am really happy with Brownstone Dog Walkers. Not only are the great with our weekly walks but when we had our baby a few weeks ago they were on call without hesitation. When we were at the hospital they made sure our other little bundle of joy was well taken care of.

We LOVE Brownstone. We got a puppy on a Saturday and had them begin walking him early the next week. Our walker Ella is amazing with him and is so kind. I LOVE the doggy notes we get each day! heather is so accomodating with our schedule and wonderful. I am so happy with them and would highly recommend!

I have also asked these guys to check in on my cat pretty last minute, and they agreed to do it. They updated me on how he was doing, and how much water he was drinking, which made me feel extremely comfortable as if a family member or a friend was taking care of my pet.
If I had a dog, they would totally be hired! Some of my friends are their clients and I have heard nothing but great things.

Love love love these guys. I came across them when I needed someone to check on my kitty in a pinch and they totally came through (during Christmas and everything!) Seriously they saved me… I have been using them ever since and absolutely love working with them. Heather is awesome — as are all the other Brownstone folks I’m sure but she is the one I met. So responsive and helpful, always texting me with updates to make me feel super comfortable about leaving my cat home alone even for extended periods of time. And I know that they are not just stopping in and feeding my cat Ben but also spending time with him because he is a needy guy and requires some attention. Heather, Mackenzie and Ryan (they are the ones who have checked on Ben) always spend time with him playing which is really wonderful.
Can’t recommend enough! Thank you Brownstone!

Brownstone Dog Walkers walked my dog from June ’14 til Jan ’15. I was up front that he has a chronic med cond’n that can cause him to require some extra care. I was given a speech about how they’re completely on board for handling dogs w special needs. For 6 months, things were mostly fine. It’s when he had a real med issue in Jan 2015 that the real issue occurred. My dog began limping suddenly. I waited a few days to see if he got better — sometimes bc of low muscle tone he can get an injury that eventually heals itself. I notified Heather, who was my point person, to let Ella the dog walker know & explained it was just smthng to be mindful of & keep an eye on. I get an email back, same day saying Ella attempted to walk my dog but he «couldn’t walk» & she was forced to return him home after a few mins. «Couldn’t walk?» Terrified, I rush home to assess & guess what? He was fine. Yes, slight limp still, but when I took out leash, he wagged his tail & went to door. We went for a walk & he was fine. Still, to be prudent, I cancelled his walks for the next few days just to be sure.
Few days later, I call vet. He says w Cushings disease, this was likely result of low muscle tone & that as long as he wasn’t showing pain, to encourage some walking so he wouldn’t get out of habit & some «push thru» would be beneficial /​help him stay active. So I resume walks, w clear email stating that only if he absolutely can’t walk or starts whining do I want walk to stop. I of course ask them to go at pace that is comfortable for him. But I trusted my vet that fresh air & a small stroll would do him good, even w slight limp. I was very clear that if there WERE a problem & they had to abort, let me know right away — but I couldn’t imagine a problem as each day he was fine.
Later same day, hours AFTER the walk, I get email from Heather that Ella «felt» that my dog was in far too bad of shape to walk, again, just like last time & returned him home after few mins. According to her bc he was limping & sitting down at each corner. I knew this just was not the case. I had walked him each morning & every day & he was fine. And, if that dire, why wasn’t I called right away as requested? I replied that if they wouldn’t work w me on his rehab. but just dump him back at home each time he was a bit slow AND charge me a full walk (oh yes, that’s what they were doing), this wouldn’t work. Heather replied that she understood & would discuss over wkd w owners & get back to me w resolution.
Imagine my surprise when I get email from owner 2 days later that after talking w staff, they decided to no longer walk my dog, bc basically it’s too much trouble. No apology, no phone call, no discussion, just «thanks for the business, this is more trouble than it’s worth, see ya» email. I write email back expressing shock at not only decision but how it was handled. I got a call next morning from Ryan, one of owners, who defends decision bc my dog was now essentially a «liability» & that they just weren’t «comfortable» managing his special needs anymore. He did apologize for how he & staff handled & acknowledged they should have called to discuss rather than just «dump» us over email. But damage was done. The message sent is very clearly «we’ll walk your dog as long it’s normal /​doesn’t require special needs.» But the moment I questioned them or charging for a walk that never even happened, they were finished with us. They clearly have plenty of business in Park Slope & don’t need to deal with a sweet dog who happens to require some extra care. Ella prob’ly didn’t like that he was moving slow & had a limp, complained to bosses & they encouraged her to just abort walk. If they were professional, they would’ve at least called, discussed, showed care & offered a compromise, like, «how about we monitor & see what happens» or «if u say he’s ok to walk & we show up & feel otherwise, we’ll return him but only charge you ½» — anything to show they cared & wanted to do right. But that never happened.
It’s painful enough to manage my dog’s long-​term, degenerative illness. Unless you’ve been through, u can’t imagine how emotionally, physically, mentally & financially hard it is. I love him more than anything & just want him to enjoy healthy, normal life. When I tried to count on Brownstone to help during this v hard time, & advocated for my dog in the process, I was basically dumped. We were good clients who always paid bill in full & showed appreciation. & they repaid us with a cold email telling us to find new walkers. Heather never even followed up herself to say goodbye, apologize, nothing. Brownstone has gotten too big for their britches & when push comes to shove, they jumped ship — & in the most heartless way possible. I strongly advise against using Brownstone. They very clearly care more about their bottom line than they do client. My experience, sadly, is a clear indication of such.

Well, we don’t actually use them for dog walking, since we’re crazy cat people. But despite their name, these guys handle cat sitting really well too. Well-​priced, convenient, flexible and trustworthy… about all you could ask for. We’ve even come home to find they’ve grabbed our mail/​packages and brought them inside for us while we’re gone. Helpful and nice folks who give us peace of mind while we’re away.

I don’t write many reviews on Unilocal but this company really elevates their profession.
Choosing a dog walker is tough because you’re not only handing over the keys to your place, but the care of your beloved pets. BDW has been walking my dogs for 3 years and they’ve only used three walkers in that entire time — and they are growing pretty fast. Turnover in the company is extremely low, and every person at the company who has met my dogs are still there. I can cancel or add a service at a moments notice — very assuring if you have a hectic job — and I they lave a hand written note every time they come. So, you know their walkers aren’t mailing it in.
Not once in three years have they missed a walk! I mean, everyone is human and despite the stakes I just expect that people will make a mistake eventually — but these guys are super reliable.
Payment has always been on Paypal so you know these guys are legit.
I would strongly recommend this company to anyone looking for a dog walker, whether once a week or every weekday. I trust them completely inside my home and with my dogs.

Brownstone Dog Walkers are awesome, simply said. They are punctual, organized and take awesome care of our dog. Their notes are helpful, their staff is sweet and I would recommend them to anyone needing a dog-​walking service. We have used them for almost a year, since our dog was 3 months old– they are almost family!

This review is LONG overdue, as we’ve been using Brownstone Dog Walkers for almost a year now and they’ve been wonderful!
We have a generally good beagle, but these guys make me believe that he’s the best dog and the world! And I really think they believe it too! It’s obvious that the owners, Geoff and Ryan LOVE what they do, they treat our guy so well, and they make sure that any walker who works with him is just as attentive as they are. They always leave behind a note reporting how he did on his walk and every time they leave a message about how great he did. Those little things make all the difference when you’re trusting your pet with someone!
They run an absolutely professional business and as someone with a flexible schedule, I’ve found them especially easy to work with. When we’re out of town, or when I’m working from home and need to cancel a walk that day, they are always responsive and happy to work with me. I find their billing (through paypal) a huge perk, as it allows me not to have to worry about remembering to leave money every day or every week.
We’re SO pleased with our experience with Brownstone Dog Walkers and would recommend them to anyone (or any pup, as it is)!

I don’t have enough good words to review Brownstone dog walkers — they are simply THE BEST! iIwas very skeptical about having a dog walker in the beginning because my puppy is like a daughter to me and I wanted to make sure she was with someone loing and caring, and also because I felt weird having someone having the keys to my apartment… But with them I feel extremely comfortable. They started walking our puppy a few weeks ago and it happened a couple of times that I was home when he came and I could see how much my dog loves Geoff!!! also, he’s extremely attentive, sends a text message after every walk, if there is an incident in the house (which with my puppy happens not rarely…) he lets me know, cleans up and make sure my dog is safe. You can see it’s not only a business for them, but there is true love for dogs there. I know other people who use them (and recommended them to us) and I have never anything but amazing things about them. I recommend them without any hesitation!

These guys are great. They were willing to work with us to get the times and days we wanted for walks and runs. They are always on time, give love and attention to bubba our other dog who they dont even walk, and often even run and walk our dog a bit longer than they allotted time.
Wally, our labradoodle, can be unpredictable and sort of a handful out in the neighborhood. he’s a big dog who is skiddish and wary of people. Ryan and Geoff built a great relationship with him almost immediately; he is always eager to go out for his walks and runs with ryan. The best part is that he is always is comfortable and at ease with both walkers, and always comes back happy and tired.
We have even seen a difference in his walking behavior when he is out with us. thanks brownstone dog walkers! We love you guys!

Having a slightly more energetic dog than average, my boyfriend an I have had trouble finding the right dog walker who would be able to handle our pup. Geoff and Ryan own Brownstone Dog Walkers, and do a wonderful job with our dog. From the moment they took on our dog as a client, they have been friendly and professional. They send a brief daily update (by text or email) after every walk, noting how the walk went — and improvements in behavior that are occurring. We are so pleased with their business practice. We pay weekly online — clear and simple method. They are comfortable with all dogs, and are patient with our high-​energy pup.
Although we have only been clients for a couple weeks, we’re so pleased with Ryan and Geoff, and hope to use their services for as long as we’re in the neighborhood!

These guys have changed our lives!!! Our dog Perla loves Ryan and Geoff. They come and walk her everyday for 30 minutes and put her happily back into her crate after her walk. They are super professional, really care about Perla and even play with our other dog Chicken when they are at our house!