Brooklyn Center For Psychotherapy

The worst. I told the person I was seeing over a year I wanted to die and she presents a bill to me midway through our session for the money I owe. Turns out it was a mistake and my insurance took care of all of it. They are extremely unprofessional, and do not care about the lives of people going there.

Most of the the patients at the center are madicaid recipients; The therapist don’t show no type of compassion they just don’t care and most of them are Hispanics. I went there for my enxiety condition, my appointment was at 11:00 am, I wasn’t seen until 2:30pm. My condition got worse. Stay away from this place.

They are amazing. Saved my close relative’s life. If you have limited income and thus limited treatment choices and need a compassionate place — this is the place for you.

I’ve been going here for years and I have a wonderful therapist who has truly helped and continues to support me.
The front desk receptionists are very kind. I’m always nice to them and have always been treated very well by all of them. Most of them even remember me by name.
My only concern is the wait for psychiatrist appointments is awful. I’m always there for an hour (I’ve had to wait as long as 2.5 hours) or longer.

Yes this center is busy and when you call them they can be short and often are distracted, BUT it is one of very few therapy centers that offers a reasonable sliding scale, and they employ many psychologists, so you can find one that works with your schedule and needs. My therapist is wonderful, and I’ve only heard positive things from my other 3 friends who also see different therapists at the center. The location is also very convenient if you live in South Brooklyn. I recommend this place to all of my friends looking for affordable, judgement-​free therapy.

First off i left a message with the receptionist (shes an alright lady by the way) for the intake coordinator to get back to me one week later nada I call again im told to call later I did, I finally speak to the intake coordinator and she is A COMPLETE bitch. there is no warmth or compassion, she is very unpersonal I dont even understand why shes in that field…

I agree with the previous writer, L.D. The front desk staff isn’t professional or people oriented. If i were suffering from any condition that required an alert individual, to spot danger signs or symptoms, i would be dead depending on the front desk crew. Further, I had to stop going because co pays were becoming too much for me. The therapist was ok, although sometimes i perceived an underlying disgust for my race; I’m african american. She even made a smart remark about my wearing a weave. Yes, i am a cancer survivor and i probably have alopecia as well. I would never go back to that center if my life depended on it. When my lawyer mailed me an impairment questionnaire to be filled out by them, i was told that was impossible since my case was closed. Beware folks!!!

Super rude intake coordinator who was defensive and only available during limited hours.

The front desk people are the absolute worst, and it’s common knowledge, but I gave it a shot anyways. I spent two and a half hours waiting to be seen because they screwed up my appointment time, and it wasn’t until the therapist showed up that she told me the real appointment time.
They waste your time, are rude, bureaucratic, and just are bad at their jobs. Their lack of caring and bad attitude ruin this place.