Blue Car & Limo

I used them only once. But later i was charged numerous times. I had to dispute all charges. Do not use them.

I was going Park Slope to Newark. They claimed on the phone the fee was $ 55+tolls. Green cab arrived. Hot car, no AC. Charged 65+ tolls and told me he expected 20% tip. Should have taken über. More than the actual price discrepancy, I just hate being lied to.

Total and complete scam artists. Do NOT use them. I used them once for a ride to JFK from Brooklyn and gave my credit card. Only to just discover I’ve been charged the same amount 8 more times over the course of 2 months. Complete crooks. Not sure why after all of these reviews they are allowed to still be in business. AVOID THEM!!!

These guys keep credit card information and charge you multiple times. idiots

Yep, same thing has happened to me. I’ve used them to take me from Cobble Hill to JFK multiple times, and recently, I’ve been seeing the same charge appear on my card, every 2 weeks, even though I haven’t taken a car with them since December!
The drivers are all fine, but these guys are crooks and are out to steal your money!

This company is a bunch of scam artists. If you use a credit card, they will write the card number down on a receipt instead of running your card through a machine. They will then keep your credit card number and charge you MANY more times for the same amount later on.
I used them to get from Brooklyn to JFK, the ride was $ 58, and I was charged that amount twice just in the time it took me to get home. I called the company who vehemently denied any responsibility and told me to contact my bank. I called my bank, filed a claim, and was refunded the money. Since then, they have charged me THREE MORE TIMES. I have now filed another claim, and have to cancel that credit card.
These guys are thieves. Do not employ them. If you already have, keep a very close eye on your bank accounts. These guys hang onto their receipts so they can charge credit cards over and over again.

CONSUMER BEWARE!!! After using Blue Car & Limo for a ride to JFK — which I paid for using my credit card, Blue continued to charge my card without my knowledge or authorization. I don’t know how they manage this SCAM, but they somehow did. This resulted in my bank changing all of my account numbers and launching a police investigation. Its interesting to see that others here have reported they were the victim of the same criminal act.

this place is a scam. i used them once & used my credit card, they continued to charge my card, every week. they charged $ 41 each time, so it took me a while to notice. these guys are crooks!!!

Both my wife and I have been charged by this cab company for rides we did not take, amounting to more $ 500, and had to file multiple billing disputes. Don’t use this service. If you do, don’t use a credit card.

Facts:
–I have used Blue Car & Limo for about 3 years.
–I’ve always looked past the weird drivers, the dirty cars & the fact they almost always smell like smoke (or worse) due to the fact that they offer a pretty competitive rate to JFK.
But after this last experience I cannot in good faith recommend their service to anyone. My boyfriend visited me in the city and he had an early flight out so the train didn’t seem like a good option. The driver showed up (on time) in another not so great car but at least he was on his way.
However, about half way to the airport the driver was pulled over and it turns out he was driving with an expired license. So my boyfriend was forced to get out and was left on the side of the rode bags and all. Yes, left on the side of the rode.
Any company that would let one of their drivers drive with an expired license is highly negligent… it’s a basic requirement. There are plenty of other car services in NYC and I for one will not be sacrificing mine or anyone else’s safety just to save a few bucks.

We have used this company for 4 years, always on time. The cars sometimes are not super clean, but always on time for JKF.

After calling a bunch of car services looking for a minivan and a reasonable price quote, this car service company was able to provide both. The driver was very nice and incredibly patient as we loaded furniture in and out of his van, even waiting while we were in the store for a few minutes. Exceptional!

I’m surprised at all the negative reviews – I’ve used Blue Car for over a year (high-​frequency business traveler) and all in all i’ve been pretty satisfied. My only complaint would be that the cars are not very clean and the some of the drivers are just kinda gross and weird. But they are on time (usually early), reliable, and fairly priced.

DO NOT USE this car service if you value punctuality, reliability, catching flights, customer service, or any of that other good stuff. They had been late to pick me up from the airport before, but I gave them another chance because the office is close to where I live, and figuring out a pick-​up time at the airport can be a tricky game. NEVER AGAIN! This morning they were 20 minutes late to take me to the airport, despite repeated phone calls to find out where the car was. The man who answered the phone was rude and shouted at me, the driver who arrived was rude and clearly couldn’t have cared less. I ended up missing my flight. They couldn’t even bring themselves to apologize for that and tried to blame me for it. These guys really are the worst.

DO NOT use this service if you want to count on them to successfully help you make your flight. I would give zero stars if I could. I scheduled a pick up the day before, called them shortly before the time to confirm (they confirmed driver was en route), and when he was 15 min called again just to be placed on hold. My subsequent calls were ignored and I was left to find a cab in Brooklyn at 8:45am. No good. Learn from my experience and do not use this service.

This is the worst car service in Brooklyn! DO NOT USE BLUE CAR. They are overpriced and very slow and the drivers are rude. I made the mistake of calling blue car after shopping at Trader Joe’s across the street. I waited 30 minutes for a car to show up and when the car did show up – the driver decided to pick up someone else. I told him that I had call his service and waited for 30 minutes while the other passenger had just come out of the store but that to no avail. Ugh! I will definitely stick the tried and true Aricebo. Aricebo is always fast, reliable and cheap.

Blue is the right name, you’ll turn blue waiting for them. If I could give them zero stars I would! Car disservice is more like it. I’ll make my «waaaa» story short. I have a senior dog with a bum leg. He spent the day sedated at the vet and he could barely walk let alone stand. As for me, I was up all night with him, running on an hour’s sleep today and lunch from yesterday. Waaaaa over. I called this car disservice and asked to be picked up in front of Petsmart and that I had a dog with me. Twenty minutes pass while my poor dog lost balance and couldn’t stand anymore so I call them again. This time the lady starts asking questions about the dog like his size and if he’s crated. That’s when I lost my patience. If you don’t want to transport dogs say so in the beginning! Don’t waste my f-​ing time! I told her the dog is disabled and can’t walk or stand anymore, she tells me a car is near (gave me an intersection close to my location) and on the way. Another 10 minutes pass and nothing. I called her again told her to fuggedaboudit, returned my dog to the vet, rented a car, picked up my dog and went home. I had to schlep back to Cobble Hill to return the car and take the train home. Thanks @$$holes for making my hectic long day that much longer. Thanks for keeping us waiting and wasting our time. Screw you and go to hell! You should be ashamed of yourselves!

I previously used this car service to get to Bushwick from Boerum Hill and the charge was between $ 22-​$ 25. I recently had them take me to Ridgewood 2 blocks away from the Bushwick address and when we arrived the driver tried to charge me $ 40!!!
He also took the longest, round-​about route possible. Rather than cutting through on Lafayette, he took Atlantic Ave. in slow traffic all the way out past New Lots and then back tracked into Ridgewood. When my husband and I questioned his route he said he thought his way was the fastest. When we disputed the charge, he and I both called dispatch and dispatch supported his charge. We will never use this car service again. They Rip Customers Off!

I will NEVER use this car service again. I have been using them to fulfill my car service needs for over 2 years, but I’m done with them. They tend to be late, the cars always reek of ciggs but the latest mishap was just too much.
Headed to JFK for a 4:30 pm flight. Picked up at 2:30. The seats in the back were soaking wet from the rain. I was handed papertowel roll to clean it up. Driver elects to go down Atlantic. At 2:30. On a Tuesday. It’s raining. Hmmmm. Takes us an hour. In that hour, my boyfriend tells the driver he needs to be a bit more aggressive and stop letting every person cut us off since we have a flight to catch. He didn’t yell, didn’t use swears, just politely yet firmly asked him to pick up the pace/​aggressiveness. The driver BLOWS UP! Starts screaming at him and finally points his finger in our faces and screams SHAME! SHAME! SHAME! STOP! STOP! STOP!
I have honestly never experienced anything like that in my life. Had it not been pouring rain and had we not been in the middle of I don’t even know where Brooklyn and had I not had a flight to catch and had I not had a lot of bags with me, I would have insisted he stop the car and let me out right then and there.
Never, never again.

I made a same-​day appointment via telephone for a car to take me to JFK a couple weeks ago.
The driver arrived on time, called when he was in front of my building and made every effort to avoid traffic on the way to the airport.
Great service in a comfortable, air-​conditioned car from Brooklyn Heights to JFK for $ 45. Dropped us off right in front of Terminal 3 as we needed.
I’d recommend Blue Car & Limo to anyone.