Artistry In Flowers

Before writing, I wanted to make sure I had the correct company. From all the other reviews, it appears that I do. I, too, would give negative stars, if I could. I ordered a delivery for my favorite Aunt for Mother’s Day. I figured she would not be home on that Sunday, and I wanted her to enjoy them while she was home, so I selected a Friday delivery. When I called her to confirm she received them, she said she did not.
I am not local, so I had to depend on the internet and phone to make my requests. I called the shop and I was told delivery was NOT available on Friday. Then why does the website off this as an option?! The woman said ok — we’ll get them there tonight… and I trusted her word. They did not arrive that night. They did not arrive on Saturday. They arrived on Sunday — when THEY wanted them to be delivered!
The website lists a $ 10 deliver fee, however, I was charged $ 15.95 on my credit card. I wrote an email and was told they would credit the delivery fee — which was a small consolation for the failed promises. That was almost a month ago. I wrote another email yesterday. I received 2 back-​to-​back responses. The first said I’ll call you. The second said — you call me! How rude! So… I called and was told to call him back later in the same day. I asked him to call me — he said he would text me. Surprise, surprise — no phone call, no text and no refund!
I called this morning and a woman answered «Flowers!». I shared my story, she said I’ll have to call back in 2 hours. I started asking about my refund and she hung up on me! I will continue to call and make a nuisance of myself until I get what I deserve.
On a positive note, my Aunt did say she loved the flowers — from all the other reviews, I hope she was not just being nice!
I would NEVER recommend using this company to ANYONE. You want business? You have to treat people better than this!

I just signed up for Unilocal so I can warn others about this place. I found them through a Google search. I needed flowers delivered to a funeral, placed the order online, and received an email confirmation pretty quickly so I felt confident about it. I live out of town and didn’t make it to the funeral. One week later I received another email that the flowers had been delivered. They delivered the funeral flowers one week late! I’ve tried calling and have been unsuccessful in reaching them yet. I’ve already had the awkward conversation with my friend explaining that I was thinking of her and her family when I placed the flower order and apologized for them not arriving. I would have taken the ugliest arrangement over no arrangement.

Horrible!
I made a delivery arrangement for my mom who works in the same building and now it’s end of business day and they did not deliver the flowers yet. They gave me attitude when I called for the status and then when I asked for it to be canceled they kept on insisting to have it delivered Monday.
I wish I saw these reviews before I placed the order.

worst florist ever! I removed my bad review because the manager jonny
said he would send me a refund but he lied and did not. They sent old flowers from the super market with baby’s breath, cellophane wrap and they miss spelled my moms name and my names. so lame. they send multicolored flowers when I sent them a photo of white hydrangeas. they left the flowers at a desk at 8:30 pm the day before they were supposed to deliver. they say they are in battery park but they are internet and based in Brooklyn. read the other Unilocal,they all got it right. do not use this guy, he is a grifter.

If i could give negative stars for this florist, I would. This business is a scam. i ordered a spray from here and asked for them to prepare something really nice — the nicest one that they have. They assured me that it would be very nice and said that the arrangement would have roses and lilies. I went to the funeral home where it was delivered and was SHOCKED. It looked like something that was pulled from the garbage! I just wanted to take it down myself and throw it in the trash! It had NO roses or lilies, but instead all carnations and it was in the shape of a HEART! there were these 2 sad little broken twigs with missing leaves sticking out of each side of the heart that the carnations were stuck into. CHECK OUT THE PHOTO I POSTED. As if that wasn’t bad enough, there were these ugly crumpled up bows stuck to it. it looked like a practical joke — a 2^nd grader could have made something nicer. it was an embarrassment and a source of comic relief at the same time. It was so bad that it was actually really funny. Beware of this florist — do not use them unless you want a good laugh!
** Check out the photo of what they delivered! they charged $ 289.95 for it!!! Ridiculous!