Midas

I had my car towed in to Midas when I developed a leak in my transmission line. I called ahead and told them what was wrong with it and what I needed repaired. The next morning Glen called me with an estimate of over $ 1000. When I asked him to explain he had a ling list of items that he said had to be repaired. One of the items was my front brake pads, which they had to remove the tire to inspect. At no time did I tell them to start pulling the car apart to try and drum up more business, and the tire did not need to be removed to replace the tranny line. When I told him that I could make the other repairs myself, he laughed at me and in a very snotty manner said «really? YOU can fix that?» Then when I told him not to fix it, I would have it towed out and fix it myself, he started to bargain with me. He gave me an estimate that was still very high. When he asked me why I thought it was high, and I told him that for one, he was marking up the parts more than 150% over what they pay for the part, he just kept telling me «well, there are two lines and you can’t just change out one.» Either Glen doesn’t know what he is doing, or he thinks I am stupid… Hey Glen, you are right… there are two, but they come together… AND ATTACHED TO EACH OTHER… so your trying to justify the parts markup by making it sound like you had to buy two is BS!
Bottom line… they are nice and they smile a lot… they smile because they know that most people don’t know about cars, and they are going to make a killing off you.

I arrived at Midas in Brooklyn Park on 12 – 10 who took care of the axle that was improperly done the day before at the New Hope location. Manager Dan was truly amazing! Too bad that Midas is franchised because a few bad eggs (like at New Hope) give other Midas’ a bad reputation! Thank you, thank you!

I’m a big fan the this Midas in Brooklyn Park. I have had all my cars serviced here over the last 6 years and have had nothing but excellent service from Dan W. I recommend them to all my friends and they too have had excellent service.

Great service and friendly workers, the manager has great customer service! This is my go to oil change spot

always been satisfied with the service at brooklyn park midas. very helpful and friendly.

Slow service and more expensive than taking my car to the dealer. The theme here, unprofessional. The employees are friendly, but I get the feeling like I’m hanging out at one of their personal garages, not a professional car service provider. I’ll go in a pinch, but that is about it.