Eagle Tailor Shop & Dry Cleaners

Unbelievable experience here. Asked to do a simple hem job on a dress. He takes a look and says he cannot work on my dress because it’s «too dirty.» I’m shocked because I had literally just pulled it out of a package and tried it on once, and he pointed out one single hair that had been on the dress. You can’t make this up!!! He started getting angry and yelled that I needed to leave and I left shocked and confused. I’m assuming he was simply unable to do the hem for some strange reason, but I still can’t believe I was yelled out of a store I was trying to give business. Hope this guy gets what’s coming to him. Rudest alterCation experience of my life.

I have been going to these cleaners for a year now and the elderly couple that ran the place offered a no-​frills, ready-​to-​dry-​clean, and organized business. They always set expectations upfront (e.g. when to expect your clothes back, whether the dyes will discolor your linings, whether the material is aligned with their dry-​cleaning methods). On the other hand, their return time may have been a bit slow, and may have cost them business.
Update as of 01/​06/​2015: The shop has changed owners. They have upgrade their payment system to a digital one, but the storefront, décor and facilities remain largely the same. I just dropped off my two pairs of pants, and will repost when I pick them up in a few days.

Two visits with fairly minor requests. Please dry clean my shirt and fix a tear. One week turn around for dry cleaning 1 dress shirt? Sewing the tear… Unable to help. Seems like they don’t want our business. Took it nearby and the shirt was cleaned in under 3 days and the repair? No problem. This Unilocaler was not impressed. Why two stars? Seems like a nice man.

*Not friendly!!!
I dropped my pants off here for a simple hem and it was going to take a week, which I’m sorry that seems like a long time for one thing! So he said should be ready Wednesday. Wednesday comes and I don’t hear anything so by Saturday I decide I’ll call. I called and he was SO RUDE, he was like I’m busy I can’t talk then told me he didn’t have my ticket number. He was rude some more, super frustrated that I called and then informed me they have been ready since Tuesday. When I asked why they didn’t call he said we don’t call people. So I picked them up, paid the $ 15 for average work that took forever and BAD customer service. No skin off my back though, they’re the ones losing a customer…

I chose to take my dry cleaning to Eagle after reading so many fabulous reviews on Unilocal and was, unfortunately, extremely disappointed. I found that the prices were very high ($ 7 for pants, $ 11 for a dress, and $ 9 for a blazer) and the service time ridiculously long (1 week for just 1 garment!). I previously had my dry cleaning done at Zips before I moved so I had grown accustomed to same day service at only $ 1.99 per garment.
Because of the high prices I decided to leave just 1 pair of pants to be cleaned. I dropped them off on a Friday and was told they would be ready the following Friday. The man had me write my name and phone number on the slip and gave me a copy. When I returned to pick up my pants after the 1 week period I was informed by the same man that my pants could not be cleaned because «the color was coming off». This would not have been an issue had someone actually called to tell me. What is the point in taking my name and phone number if not for this exact reason?
In conclusion, I would not recommend this business.

The first time I came here, I needed some pants altered very quickly and this place did not disappoint! Now, whenever I need any alterations, this is my go-​to spot. A lovely couple runs the store and their work is very reliable and speedy.

I signed up just to post this review because of how blown away I was by the honesty of the woman who greeted us when we walked in. We had brought in a few down jackets we wanted to dry-​clean, and this very sweet woman (probably one of the owners) greeted us and took a look at the tags on the jacket. Then she promptly informed us that the jackets were actually machine washable and suggested that we do that instead!
She then started explaining the differences between washing and dry cleaning to us. We asked for for the rates, which she gave us, and basically said there’s no good reason to pay a lot more for something we could do ourselves.
Again, we were blown away by the honesty and helpfulness. Needless to say, this is the dry cleaning place in Boston we will be going to. If you’re looking for honest and friendly service, this is definitely the place to go!

I was looking for a good dry cleaning place near my work and I saw this had good reviews on Unilocal.I went in with a ton of clothes-​mostly dresses. From the get-​go, they told me they couldn’t launder two of my items (despite the label saying dry clean only). Today I picked up my items and it turns out they also didn’t do one of my dresses. They refunded me (of course). I just got home and my dresses still smell… they look nice so I guess they steamed them, but skipped on the cleaning? Definitely not coming here again.

Great for alterations! I had my suit pants hemmed with no problems and it was fairly inexpensive ($ 13). I brought them in at the end of the day on a Tuesday and they were ready by Saturday. I’m sure she could rush if you asked. It’s a bonus that the husband/​wife I’ve interacted with who work there are super friendly.

I like to support small business and this place had great reviews so I decided to give it a shot. I was very pleased. The only reason I’ve rated them 4 out of 5 is that they told me it would take over a week for my things to be cleaned (possibly because I gave them a down jacket to be cleaned?) and a sweater that I gave them came back with some fuzzies on it. Other than this I was very satisfied, the owners seem very trustworthy. I’ll definitely be back!

I’ve come here a couple of times to dry clean some work clothes. I have been very impressed. After some terrible experiences at (Un)Dependable Cleaneres down the street, Eagle has been a welcome change.
First off, the service is amazing. The lady always seems genuinely interested in her customers. Whenever I come in pushing a stroller, she opens and holds the door for us.
The prices are very reasonable. The service times are good. I can drop off something and expect to have it done in just 2 – 3 days. I think that’s great.
I could gripe about their cash-​only policy but frankly, that is just good business on their part. Credit card companies mess with small businesses.
I have never had any issues with my clothes. Even when I brought some Indian tunics with intricate details, they manage to clean them well and treat them delicately.
In my opinion, this is how a dry cleaning place should be.

This was the first cleaner I’ve been to in Boston, and I must echo the tag-​line, «Yay! I’m a fan.» I brought a few pairs of dress pants and a pant suit here, and between the dry cleaning and stitching up a hole in my pants, it was about $ 30. I thought that was pretty reasonable, especially since this is a once-​in-​a-​while thing for me.
Everything looked great when I picked it up! And the woman who helped me was such a sweetheart (she may have been one of the owners). Great location right in Coolidge Corner too! I’ll definitely be coming back for my further dry cleaning needs.

Hi! My husband went to this cleaners exclusively for ~2 years. The people were very nice. Unfortunately, ~7 of his shirts were damaged over the course of last fall.
Specifically, sharp tears (clean cuts) showed up on the sleeves when he picked up his shirts. You can see in the uploaded picture that these cuts are all in the same area. The owners could not believe it was their fault, although it is pretty indisputable.
Nice people, but ultimately, a very expensive cleaner when you have to replace your clothes.

–Very nice couple who were very patient with me.
–Best prices for alterations in the area (I came in with 3 pairs of pants)
–They even pressed the pants after they did the alterations!
–CASH ONLY!
=8)

Great dry cleaning service. I have been amazed at the stains that they have been able to take out of dress shirts for just $ 2/​shirt. The service is friendly and fast (usually 3 – 4 day turnaround). I also had sweaters, pants and suits cleaned here, and all came back to us without any problems and for a price much lower than we expected.

I really liked my experience here. The couple that runs the store are super friendly and nice and they did a great job on the alternations for my suit. Note they are cash only, however.

If you’re like me and you like to wear expensive italian shirts with thick buttons, you know it can be hard to find a cleaner that doesn’t break your buttons with their shirt pressing machine. I hate it when the dry cleaner breaks you buttons and then replaces them with some cheapo little plastic thing that doesn’t even match.
Of the half dozen or so dry cleaners in the three block radius of Coolidge Corner, Eagle Dry Cleaner is by far the best. Not only is all the work done on premise at Eagle, but they have never once broken a button on one of my shirts, or pressed them with the collar stays in, or burned anything.
The couple who run this shop are really nice, and they do excellent repairs as well. Also, when I’m walking my dog, they don’t mind if I bring him inside with me when I pick up or drop off. They only take cash and sometimes don’t have much change, but if they don’t have enough $ 1’s they will just add on the difference to your next bill if that’s ok with you.
Overall, A++++

So, once i started working this past year I figured I needed some nice clothes. And lo and behold of course most of my nice clothes needed to be dry cleaned. I haven’t had much experience with dry cleaners, but I wanted to find a place that wouldn’t ruin my shit.
Eagle Cleaners has gone above and beyond «not ruining my shit». Granted nothing I have given them to clean has been super dirty, but everything has come back clean and wrinkle free. It is a small shop run by an adorable and friendly old couple who always greet me with a smile on their faces. Not to mention the prices are more than reasonable.
Great service, great prices, cute old couple! Highly recommend.

This is the best dry cleaner I’ve been to — hands down. Kind people and they do a fantastic job at a reasonable price. It’s easy and it’s in a great location.
Cash only — but I don’t mind because there are so many other great things going for it. Fly to the Eagle!

I’m not sure why they call this place Eagle. I have yet to see an eagle in Brookline and it’s not that close to BC if you ask me but I digress.
Coming from out of town, I was in need of finding a decently priced and yet high quality dry cleaner. My first stop was in this place at 9am on a Saturday. I told the guy behind the counter that I needed a few shirts and pants dry cleaned and I needed back this weekend. He wasn’t sure so he went looking for someone and came back and told me sorry. I walked out the door and was about 30 yards away when I heard someone yelling. I kept walking and I heard it again. I turned around and it was the guy from behind the counter waving at me to come back. I go into his store and his wife apparently, fresh up from a nap it appeared, gave me a big smile and said she could do it. I could pick up my clothes at 5pm. They close at six.
Not sure what to expect I picked up my clothes and they looked impeccable. I was very pleased with the quality and they were very reasonable. About $ 20 bucks for 4 long-​sleeve dress shirts and two pairs of slacks. For this quality I would expect to pay more in SD.
Anyway I highly recommend this place if you’re in the area. I’ve gone a second time and was similarly impressed by the quality of their work which I believe is done on-​site which is a rarity these days. I was particularly impressed that they went the extra mile to flag me down when they clearly saw that I was in need.
I’d go back for a third time if I wasn’t going home. Enjoy.