Maaco Collision Repair & Auto Painting

If you’re looking for a fast repair DON’T use maaco of Brockton. Was told my car would take 10 days to get painted. It will be 3 weeks this Thursday. Will never use them ever again

I went in for a quote on my car that had minor rust over the wheel wells and a few dings. I got the quote and was told it would only take 3 days. I returned 2 weeks later to drop off my car. Three weeks after dropping off my car (after I was told 3 days) I went to pick it up. Because I work it was late and dark and just so happened to be raining. I immediately noticed the dings still left on the car (noticeable despite rain and night) then realized they hadn’t removed my emblems as promised. They agreed to keep the car and fix the emblem situation and the dings and told me three days again. One week later I went to pick up my car for the 2^nd time. When I went during the day I saw that my car still had noticeable dings on the side that they had originally been circled to be fixed. I also noticed that they removed the emblems but in the process chipped the paint on my trunk. I let them know and they told me they would fix it and again, it would be done in 3 days. A week later, I went to go pick up my car, and upon checking everything out at this point, I noticed brush stroke marks on the door where they did a touch up AND when I checked the wheel wells there was a giant hole on the under carriage from where they put new panels due to rust spots. When I showed him the before and after pictures the manager said he would fix it and it would take 3 days. A week and a half later I went to go pick up my car. I explained to both the manager and owner at different points that this had affected my work and that not having a car for almost 7 weeks put my job in jeopardy. I was apologized to, but no compensation was ever made. All I ever got, from the beginning, was excuses and promises. I would not recommend this Maaco again. Unless you like public transportation, enjoy stress and aggravation, and have all the free time in the world for as much money as they can charge you.

Had these guys throw a new coat of red on my 05 honda accord. Couldn’t be more pleased with the results, it looks like a new car. Great price and customer service!

Maaco repaired my car after some hit me in a parking lot during one of the snow storms. After getting it back two weeks later with no pin stripe to match the rest of my car, a bent in bumper and my door not opening from the inside. I called them and they had no problems with me coming in to have them fix it, which I did. And I’m fine with a simple apology and I’ll fix it right away but I felt like I was being fed excuses. They didn’t do the pin stripe cuz they didn’t have the stuff in stock, they blamed the bumper on it being an after market bumper and that my insurance company told them to do it as cheap as possible. And then my inside door handle wouldn’t work because after they take it apart the clamps get worn and tend to slip. Nice knowing all this, but you just made your company look like cheap assholes. Two stars for kindness. But knowing you were going to do my car the cheap way, would have been nice to know before my insurance company paid you $ 5k to do a hack job on my car.