Professional Window Treatments

Had my blinds installed with them on 2013. They were pretty pricey but I was convinced they were top of the line by the salesman. So did it. When I got the blinds turns out the valence was too big for me to be able to open and close my French doors. The installer said the sales guy should have realized this but he will get me valences that will let me be able to do so. I called for months after they kept saying we put in the order its on its way. Finally I gave up. Its been two years now. No valence.
Secondly the blinds they custom fit to my Windows were too tight he had to work and work to put them on They are still not on right. I let it go because of so many other stressors in my life at that time. They were unable to pull down I had to call them back. He couldn’t pull the blinds down either. He worked for at least 30 mins trying to get them to work. Never will call them again