Simple Dry Cleaning and Laundry

I used this laundry service for a number of months. I was quite satisfied at first. But then I started noticing that a small portion of the laundry would come back with vegetable oil stains. I’m a busy person and really appreciate having a laundry service that picks up and delivers, so I ignored it at first, thinking it was perhaps an accident.
But as I continued to use the service, more and more clothes kept coming back with oil stains on them and with a distinct smell of vegetable oil. I lost a lot of valued clothes in this way.
But, being the optimist I am, I kept reminding my self that even if some clothes ended up being lost, at least I was getting most of my clothes back in good condition, cleaned, folded, and delivered the next day. I have to say that was helpful. I even figured out how to wear some of them despite the vegetable oil smell. Eventually though, with repeatedly getting good clothes back with the vegetable oil smell and with clear oil stains, I called and complained, and requested that they rewash the most recent set of oil stained clothing. I placed them in a separate bag and left them for pick up with the rest of my laundry. They rewashed them, but charged me as usual. And with the newly washed clothes, there were more with the oil stains and smell.
I then called the company. The young man was very polite and stated that they had looked into my first complaint by asking a lady who does the laundry about the oil stains. The young man then told me that she does not use vegetable oil and does not know how the stains got there. Eventually, he said that my clothes usually come into their laundry with the smell of oil. At that point, my patience was done. I discontinued using the service.
I will try to upload a picture of a coat I had cleaned. I assure you, there were no oil stains on the coat before it was sent for cleaning. I wish I had saved the other clothes to show you more. I’m not usually one to leave negative reviews, even if I didn’t like a place; but I feel as if I have an obligation to warn people about potential harm (to their clothes).

Honestly, I was disappointed with this service. To be fair, there are good things about this company – the price was ok (not that competitive, but I got 20% off because it was the first time I used them) and they cleaned my clothes very quickly, BUT when I received my clothes washed & folded, they didn’t smell good. They didn’t smell bad, but they didn’t smell good either. Their website makes a pretty big deal about them using Tide & Downy (I believe?) softener, which in my own experience smell very pleasant, in a pretty unmistakeable way. It made me wonder if they are using Tide & Downy, but are diluting their detergents & fabric softeners to save money, because I can’t think of another way my clothes wouldn’t smell good – for the price I’m paying – unless they were washed in water alone, which I am telling myself is not the case for my own sanity. Anyway, it made me think my clothes weren’t cleaned properly, and for that reason they will not be getting my business any further, there are plenty of cleaners in Boston that my friends use for the same price or $ 0.25/lb more that return my friends’ clothes to them smelling awesome and very fresh & clean! Just a warning to anyone else who might be thinking of trying them!

Just made it before closing at 7pm, they should be open later. Friendly staff and turn around in 24hrs… does anyone know of a place in the area that does same day service and/​or delivers?

They are super convenient, pick up and drop off stuff according to your schedule. They have very quick turnaround time which is really good if you are on a time crunch. The guys who deliver are really friendly as well so that is a plus.
Their price is about on par with my old dry cleaning place, but i think it is slightly expensive. Still worth it in my opinion.

Pretty much exclusively use these guys. They take LevelUp which is amazing! And they’re super nice and on time. Cannot recommend them enough!

It’s pretty simple. Pick Up. Clean. Deliver = happy customer.

Great alternative for when you’re not feeling up to doing your own laundry or just need something dry cleaned. They offer pick up and drop off service at your convenience and with very minimal effort on your end, which is awesome. No complaints on service either, quick service and everyone is friendly and efficient. Best option for all the laundry hating slackers like myself. Highly recommended.

simple dry cleaning is great! they always pick up my laundry, wash/​dry/​fold it, and then return it to me all within 24 hours!!! the guys are very nice and professional. super flexible with timing too. def give them a shot!

I get my dry cleaning done twice a month, and these guys are always on time with next day delivery. I never used lazy bones when I went to BU because I felt that people really need to just not be lazy and do their own laundry, ESPECIALLY when it racks up to like $ 25 a load. HOWEVER, as I found myself having less and less time to get my own laundry done, and with simple dry cleaning’s prices, I started trying it out and found myself a great deal every time.

I was staying at the Hilton for a business trip and needed some suits dry cleaned and Simply Clean did not disappoint! I went to Simply Clean for my most recent dry cleaning needs and they picked up my suits at the designated time that they promised. I also got them back the following day. They are very reliable, convenient and the price for 2 suits is very reasonable. I will definitely use their service again when Im back in the area again. btw… The guy who take of me was this huge chinese man who looks like Yao Ming’s twin.