Lamar Locksmith LLC

Lamar Locksmith is a awesome company with great customer service and responds to service calls quick. Thanks to the technician Amir, he fixed my lock in 25 minutes.

Paid $ 250 to get my key replaced and over a month later am STILL having issues with the key. What’s their suggestion??? Go to CVS. NO REFUND. NO APOLOGY. NO EMPATHY. NO PROFESSIONALISM.
Lamar, Amir and the female receptionist (aka Lamar Locksmith) was a company I was referred to BY GEICO. So I thought, they MUST have at the very least, a decent reputation.
Got a key, wasn’t the right key, and they said they need to order another one, so he would do it and I could pick it up. Go by to pick it up, and surprise, no key ordered. So they tell me they will order it that day and it should take a week and someone will call me. Two weeks later, of course, NO CALL. I instead call them. After a lengthy phone call and listening to the receptionist go back and forth with Lamar, they swear the key will be in Tuesday, and someone WILL call. You all know the drill, NO CALL again, so after I return from my trip a week later I decide to call and the receptionist swears someone called me. Ok let’s pretend I believe that, no one leaves a voicemail??? She does however give me a bit of good news and says it’s ready. I go get it. They have a bit of trouble programming it, but we get there. I’m happy and thinking I’m done.
WRONG. Two days later (today actually; Friday 8÷21÷15) the key just DIES. Of course they try to say it’s everything but them or their product and when that doesn’t pan out, switch to becoming verbally combative with me, because IM upset, not realizing that after this whole ordeal I have every reason to be more than upset. Customer service has certainly died here. Although, at this place I’m not sure it was ever born.
The woman says she’s looking for someone to dispatch to me, Then amir gets on the phone and says I need to come through (even though I’ve already come there MORE than enough times, and do not want to continue scaring my neighborhood half to death with an alarm that sounds like bloody murder). Clearly in this 3 room house, it’s difficult to communicate with each other so they could be able to present a consistent message to their customer every time. His other suggestion, after 250 $, a month of back and forth, and a faulty key: ‘go to cvs and get another battery.’ WOW. Trust me folks, I could be on fire and wouldn’t seek their ‘services.’ They’re inconsistent, have bad attitudes, berate their customers in public, and provide faulty products that they have trouble accepting responsibility for.
Fast forward four hours and I’m now sitting at the car dealership paying LESS for the proper key.
*sidenote: they swear they gave me a product from Jeep, but when I took it to the Jeep dealer, they noted there was no serial number and it appeared to be an ‘aftermarket key,’ and those tend to not be as reliable. Go figure, for the price they charged my insurance company and myself, the key should open the gates to heaven. But lesson learned. NEVER AGAIN.

Thank you! I took my 2011 Camry to a locksmith in Laurel MD to xut and program a key fob I purchased off the Internet. Of course said cut xut it but she couldn’t program it. She used the Internet (something I could have done). Someone told me about Lamar and they cut and programed and new one for me with no problem.

DON“T USE THIS COMPANY!!! Very Unprofessional! I wanted a deadbolt lock removed & one I bought installed.
I called to make a appt on Monday ⁵⁄₄ for Thurs ⁵⁄₇ @ 9. I called on Thurs at 9:40 because the Tech wasnt at my house & I explained to the receptionist Mon that my brother had to be to work at 12pm. When she answered I asked where the Tech was she said she didnt dispatch him because she ahd to take diapers to her son school because her Mom picked him up Weds night & her Mom forgot to tell her. (I should’ve said never mind then) The Tech calls at 10:30 & leaves a message saying he was there. He had my brother call & say that the 1 I purchased was too small for previous hole, but he’ll put it on but I wont be able to lock the door. (what was the purpose of putting it on the, Why not put the old one back on). I called the Tech 3 times no answer. My brother called & said he doesnt have a new lock or plate in his truck, I told my brother to put him on the phone or tell him to answer his phone. When he was done he was looking to get paid (my brother used my credit card & paid him. (Not a good move for a half-​ass job) I called the Owner Lamar & told him everything stated above. He said it was my fault for buying a small lock. I told him if his tech was on time My brother wouldve had enough time to go out & get the correct one & this is your tech’s profession why didnt he come with different locks just in case this happened (because I’m sure I wasnt the first or the last one to buy the wrong size) & why did the Tech drive that big van with no lock plates, locks etc in the back!
He said we can work something out but come in person after my office closes (I didnt feel comfortable meeting eoth him after hours) when I suggested just sending the tech out your business says 24/​7, I will buy a lock from you guys but I’m not paying for the service or labor again)! I was referred by my realtor who is now not using him for his clients home because of this incident. I wish I could show the pictures of his work. Horrible!!!

New Location… awesome service ²⁴⁄₇. I called with about 1.5 hour notice on a Sunday afternoon to ask if Lamar could cut and program my blank 2010 Toyota Sequoia key which I had purchased online. He asked me to call back with a 15 minute notice of when I would be stopping by so he could be there to help me. I did that and then drove over to his new place. He was super friendly and very professional. He cut my key and programmed it on the spot… including a brief tutor on how it is done, etc. It took him about 15 mins in total to both cut and program my key. $ 60 charge. Overall… awesome service and I would definitely recommend to friends.