In-Shape: Brentwood

Have gone as guests with our daughter and son in law who are members. We live in San Diego and have gone to the same gym (under different owners) for 30+ years. I wish In Shape would come to San Diego! We alternate between the Antioch location and this one and find them both welcoming, friendly, clean, with a great variety of equipment and lots of extra «niceties“from the large or small towels offered for no charge as well as roomy clean showers complete with a large wall mounted trio of shower gel, shampoo, and conditioner. The Antioch facility has 4 visible w/​plexiglass racquetball courts (no extra charge), and even lends out rackets and balls which they keep (limited supply) at the front desk. This enables us to play a little with our grandsons, who are just learning how to keep the ball in play. Both facilities have indoor pools, but Antioch has a beautiful set up with their outdoor pool that is very family friendly. to enjoy not just a lap swim (though they do have a section for lap swimmers), but a free shape large pool with lots of patio area around it with tables, umbrellas, chairs, lounge chairs and even tented cabanas! Both locations have a huge, wonderful kids zone. Our grandsons love going to «mousercise» with Mom and Dad.
Carol and John W

So, my review isn’t about InShape so much as it is about Latisha, my personal trainer. I’ve had previous training sessions with other trainers at this gym and they were ok-​I was sore, but nothing spectacular… until I met Latisha. When my old trainer left I wasn’t sure who to go to so I called the gym and told them what I was hoping to accomplish and asked if they could match me with someone new, and boy did they. Latisha looks seemingly harmless but her workouts pack a mean punch! EVERY time I finish a session with her I feel exhausted and sweaty, but about an hour afterwards I feel strong and completely empowered! My entire body feels worked and (eventually) sore which tells me I’m using muscles I usually don’t and I love it. I’ve already lost inches and can actually see my body getting toned, finally! If you are looking for a trainer who will make the time fly and your booty sore call Latisha. I can’t tell you enough just how effective our 30 minute sessions have been-it’s amazing. Yes, diet has everything to do with it as well, but feeling like you got your a** kicked (in a good way) is quite rewarding :)

I joined yesterday. Service was quick and I didn’t feel pressured to join. Lots of new equipment and t.v.s everywhere. Could use a little cleaning but still acceptable. Look forward to my future workouts there.

I’ve shown up to this Gym on 2 seperate occasions, the first time, the people at the front desk refused to give us any information when my girlfriend and I walked in to ask about pricing UNTIL we had given them our information. With other gyms we get hounded with calls after doing this and we didn’t want too, we were literally refused the information until we did and so we left.
The second time I came in, and simply asked about rates, the guy at the front desk couldn’t give me any information, and asked me for my number so that later someone could call me to tell me…
I even tried to look online for rates, and the website wouldn’t tell me anything until I gave up information.
All I’m saying is, you’re never going to get my business if you need to sit me down and give me a pitch… It’s a gym, not a timeshare.

I like this place. Nice amenities and they have a large selection of machines and free weights. Also most of their staff seems friendly. Minus 1 star because some of their machines and bars desperately need to be replaced. Finally, they could do a better job on cleaning. They have someone constantly putting equipment away or vacuuming, but it’s the equipment itself that needs to be cleaned. The cardio is just grimey and the weights/​machines/​benches just need to be wiped clean. There are several times our hands and clothes have been stained from the equipment. Nothing like a bar stripe across your chest lol! Despite the lack of cleanliness I recommend this place because let’s be real, it’s a gym, maintaining it is a lot of work… people are not clean lol

I have been an In Shape member since it opened. My favorite thing about In Shape was Brandi, the group x director. There recently was a reorganization of management. The worst decision I’ve ever seen In Shape make was them replacing Brandi a few weeks ago. I always looked forward to taking her Tuesday and Wednesday night classes, knowing I was going to get a great, challenging workout in. It is very disappointing that In Shape does not value the personal connections that so many of us made with such a true one of a kind instructor.

Great gym. Only thing is that the staff always cleans while your working out. At first I didn’t mind. But then when every workout there was a guy vacuuming next to my feet everytime I started to get irritated. Besides that no complaints.

I love the gym, love the yoga and pilates classes. My wife and I signed up when we retired and through yoga and pilates along with a good diet we have lost over 15% of our weight. If you sign up with your partner, sign up as separate people. My wife wants to work out on her own so I didn“t pay for her new year. I was charged a membership reduction fee. Which I feel is not right. This is the only reason I am not giving a 5 stars rating.

I have been a member of In-​Shape for a couple years now and love it. Although I always wanted to work with a personal trainer I was intimidated. I finally started training with Latisha and couldn’t be happier. She pushes and encourages me at the same time. I leave feeling proud of my accomplishments and continued results.

Clean gym. A lot of cardio equipment nice free weight section friendly staff. For the most part the members are friendly.

I came into the gym wanting to start working with a personal trainer without it costing me an arm and a leg to do so. Justin helped me out and showed me some moves that could get me started on my way. I was ready to jump on board but when he told me the price i was unwilling to sign because I knew it would be out of my price range. Justin was understanding and he worked with me to get a plan that I could afford with the help of Tobias the manager. I’ve been a member with them for a little over a year now and I have had no problems with billing or anything. I will update in a few weeks to see how things are going! I’m excited to start though, they have good equipment and lots of space.

This review is primarily regarding my personal trainer, CJ Surman. I’ve been working with him for 7 months now and it’s been the smartest decision I’ve made regarding my health & well being in years. CJ is a fantastic trainer! He’s so positive and encouraging and knows how to push me to do the best that I can and gets me to keep working a little harder. I’m older than the majority of the members but CJ doesn’t let that hamper my progress (nor have I ever felt like he was trying to «kill me off»)! And a huge improvement for me thanks to my training is that I’m finally eating better and healthier. I like the gym and enjoy working out there and have always found the staff to be courteous and helpful.

Wrote a vicious review after noticing multiple charges to my account after I requested that my account be cancelled.
***Update:***
After reading my review, Amber Croce from the corporate office promptly hunted my account down & gave me a call regarding my unauthorized charges. It appears that my account wasn’t cancelled, it was put on hold. which explains the multiple $ 10/​mo charges, and the $ 29 was a yearly fee. She immediately cancelled my account & sincerely apologized for the mistake.
I should receive a refund by mail for all of the excess charges (since I closed bank account to prevent any further charges) within the next few weeks.
Thank you again Amber for your outstanding & prompt service, and helping to resolve this issue the very next day!

I love this gym. No frills! I come and do my thing. Minimal pretty, pretty princesses parading around and hanging out on machines. It’s always clean and the tvs all work so that I can be distracted while on the machines. The only negative is that it is very, very warm in there in summer. The high ceilings and small fans do not circulate the air well.

I love Love LOVE this gym and I can’t say enough fabulous things about the people who work there.
Julia and Mariah — always greet my 3-​year-​old daughter like she’s their best friend and the most special little girl in the world. They take the time to listen to what she has to say and my daughter eats this up. That alone would make them awesome but they are super helpful, super friendly, and their smiles always brighten my day when we walk in the door.
Mere words do not convey how wonderful the kid zone of this facility is. My daughter loves it there. LOVES IT! The first thing she does every morning is ask if she’s going to «gym school» today. Initially, being a stay-​at-​home-​mom, I wasn’t sure how I’d handle leaving my daughter with anyone while I worked out but how could I not when they’re SO FREAKING SPLENDIFEROUSLY AWESOME?! Miss Jill and Miss Hailey (as well as the other wonderful «teachers» that work in there) are simply fabulous. They are seriously amazing. Within moments of meeting them I knew I could trust them with my obnoxious Little Bear. So now she gets play time with her friends and I get some me time to sweat and catch up on my Netflix shows.
The facility is clean, well-​maintained, and the machines are all in great shape and working order. I’ve never had a problem getting on the equipment I’ve wanted and all the staff are friendly and helpful. The locker rooms are kept clean with lots of lockers, seating areas, and the sauna is awesome.
I cannot express enough how great In-​Shape: Brentwood is.

***this review is primarily about the Kid’s Club*** I recently joined this gym in January (came from Diamond Hills). This gym is not aesthetically pleasing but looking beyond that I’m super impressed. I switched gyms because my sister in law is a member and I figured I would go more with a buddy than alone. I recently became a first time mom who now worries (incessantly) about everything and the thought of leaving my baby with anyone for any length of time basically caused panic. I figured there was no way I would actually go to the gym because I would have to leave the baby — insert panic. Then I met Miss Jill & Miss Hailey — my kid’s club gym Angels!!! These ladies immediately made me feel comfortable with leaving my baby in their care. They are exceptional at what they do and I am incredibly grateful to them. I am able to relax and am able to have piece of mind during my workouts knowing my baby is being taken care of. My baby is not an easy one to please and now he reaches to go to the gals! Also, Miss Natalie who has been there the past few times we have gone is awesome as well! I can’t say enough good things about these ladies or the kid’s club. Thank you ladies! I really appreciate what you all do!
I just want to add: The front desk is always super friendly & the Pilates classes with Jennifer are top notch!

Cheaper than the fancier gyms but when working out is what you’re there for this place does the trick. I do the classes, it’s like having a personal trainer, this way I get the most I can out of working out.

I’m a guest. Utilizing a FREE 45 day pass gifted to me by a member.
I live within walking distance and have a couple of go-​to work out homies, so I really have no excuse for not making the most of my 45 days here.
Hours are:
Mon through Fri 4am-​11pm
Sat through Sun 6am-​8pm
In addition to the standard cardio equipment and free weights, this club also offers group cycling and various other group exercise classes. The group cycling class Thursdays from 4:45am-5:30am with Heather interests me, so I will likely check it out.
Amenities (based on both my observations and info found on their website) include childcare, free wifi, indoor pool, locker room (bring your own lock), massage, personal training, sauna, steam room, and tanning.
My only complaint, and I don’t know that I would call it a complaint per se, more an off putting observation. There isn’t a ‘women’s only’ section. They once had the upstairs designated for women only and still have it decorated as such, but as other reviewers have cited, In Shape made the upstairs co-​ed in 2013. I may have to put some extra thought into signing on as a full-​time member. I like my girl time.

Worst gym contract ever.
They charge hidden fees unexplained during sign up.
If you want to down grade they charge $ 50.
Save your money go
Elsewhere.
Hidden fees for (gym maintainable) Especially during DECEMBER?! Cool as if Christmas wasn’t already stressful.
I hate in shape.
I paid $ 80 this month for a shitty gym I never use.

Visiting from Texas. Place is well laid out and always clean. There is an awesome amount of cardio equipment and it is all working properly
The staff is in shape and professional in demeanor. I was made to feel special every time I entered with offers to help if I had a question with any equipment. The bathrooms were well maintained and everyone on the staff was either on phones helping a client or available to assist with problems.
My travels take me across the USA and this place is top shelf but like anything else customer service puts it atop the list of facilities I have visited.