Enterprise Rent-A-Car

Love, Love renting from this location! We have used this location several times and each time has be great!

Staff was very friendly. Had an issue with the car and it as fixed as soon as I walked in and told them. Team atmosphere at this location and I have been going to this location only for nearly 4 years.

Professional service. Easy access to interstate. Will use again.

Friendly service, clean car, helpful staff, prompt with vehicle. Easy access to 65 and multiple gas stations to choose from for refueling. Will use again.

Would never rent anywhere else. Love the pick up and drop off feature the most. Close second to that is the most accommodating staff whose customer service model sets such a high standard. I wish everything was as good as Enterprise!

The staff at this location made my rental experience that much easier. They had nice cars and went above and beyond to make sure I was satisfied. Would definitely rent from here again,

I returned a car here on a Saturday morning before they opened but was charged for my rental through Monday. Good thing I looked closely at the receipt they emailed to me! After I pointed this error out, They changed my rate but said they showed the keys were returned on Monday. It was their mistake so I sure didn’t like the implication they were doing me a favor.

Nice cars. Got a good deal on a weekend rental – when we picked up the car we were in and out by 7:31 am. The drop off… Not so much. End of the summer really should be staffed MUCH BETTER. Rich was really nice and finally go me checked out. Felt bad for the guy… phones ringing off the hook and a room full of people trying to get on their way.

Great customer service, friendly and accommodating. Everybody who works there is HOT!

Do not use Enterprise… not this one anyway! They did not tell my husband that the truck he was renting was costing more than the insurance company was paying. Nowhere on the contract was a price that we were being charged. It was not until I received my credit card statement that I discovered almost $ 200.00 in additional charges above what my insurance paid to Enterprise. When you call them all you get is the run around and «someone» else will call you back… never!!! This is nothing more than someone robbing from you. Be very careful who you do business with.

Just returned a SUV to the Brentwood location & manager, Stephen Ryan, claims there’s a 4″ baseball size dent on roof of SUV. After 90min of searching for this non-​existent dent, he refused to admit he was wrong. We called location where it was rented from & guy who helped us said he never inspected roof. As we’re searching the roof for a dent, that doesn’t exist, another employee brings out a customer to give them the suv the are renting. She walks the outside of car for damage & let’s him leave W/​O inspecting the roof! I have the whole thing recorded on my phone. Manager then admits she messed up & should’ve inspected to roof. All morality & decency was thrown out the window today. If this is how business is run & customers are treated here, the integrity of this company has been majorly compromised!
After all this, I couldn’t get a single person to talk to at the local corporate office in Franklin, TN. It was 30min of recordings & when someone finally answered, I was disconnected.
NOT HAPPY!!! Why is it that evil always prevails when the innocent always bear the burden?

Been a client of these guys for a better part of decade, and these guys are very friendly and reasonably priced. They don’t have the inventory of other Rent-​A Car places so sometimes you can have difficulties getting the class of vehicle you want. My advice is to call a day or two ahead and verify your reservation so that they can address any potential problems. Plus, «they’ll pick you up»