Reflection

Rude staff and very low quality shoes. I feel like I’m bothering every employee when I ask for a size. They also use tape and paper to keep straps together and they give you the shoes without undoing the tape? It’s hard to take off and it just makes a mess. If they were so rude maybe if feel bad about all the paper pieces on the floor.

I came here to buy some boots for my girlfriend for the fall. They have a great variety and are very helpful. I would recommend this shoes store for ladies or girls. Don’t lose your receipt!

Walked in here again even after what happened the first time. I was greeted by different girls this time with great customer service. They were very helpful and I told them about my last experience but since then haven’t seen the other girls… hmm…4 stars for customer service maybe a little better selection of clothes. nice jeans under $ 30

Horrible service. I’m buying 18 pairs of shoes for a wedding party and they were unwilling to exchange a 7.5 for a 7. The manager was not present and the two incompetent girls working were lying left and right. Amber is the only decent one there. I drove 45 minutes to come get this shoe and they refused to help. I was helped at the Cerritos location with no problem or question. I would never come back to the brea location ever again.

Any store who holds a minor child whom bought a pair of shoes for her mom on mothers day and put the receipt in the dash of the car and everything disappears because they used thermal paper and the sun erased everything on it responsible. Is a BAD place to do business. They would not exchange them with in the 30 days because she could not produce the receipt to exchange them. Never worn still in the box just the wrong size. That’s it. No matter what NO return or exchange. She used her last money to buy the present. WOW WOW WOW Bad shoe store DON“T BUY ANYTHING HERE OR ANY OF THERE STORES PLEASE.

Well damn, I thought I already reviewed this location was merely here to update the review!
So FINALLY a Reflections that has TWO pair of shoes I can get for the buy one, get one 50% off. I strayed away from heels this time and bought two pair of really cute sandals. I’ve been trying to weed myself off plain flip flops and getting more into sandals. Preferrably ones that look like gladiators. Although these ones don’t, I absolutely love them. One pair in silver, the other in gold. I would’ve gotten black also but then I would need to find another pair of shoes for 50% off haha.
What bothers me most about all Reflections is like they only get 1 pair of each shoe in small sizes and the ones I want end up being the display. Apparently as soon as new shoes come in, little feet chicks rush the stores and buy them all up. Psssssh whateva, I’ll get the drop on the delivery next time and be up there!
Almost two years ago is when I bought my first pair of shoes here. They were dark grey suede stiletto boots that came up to right under my knee. I love them so much but it sucks I can really only wear them a few months a year. And if it’s raining then it’s a bust :/​
For some reason I just can’t seem to give any Reflections 5 stars. I can;t decide which one is my favorite. Some have good staff but the store is small. Some have a huge store but they don’t have my size. Some have a decent store and my shoe size, but the employees have no people skills.