Goodwill Store & Donation Center

The worst Goodwill, I waited 20 minutes in line. Nothing good, and the prices are higher than other GW. Save yourself some time and go somewhere instead.

I am a frequent goodwill shopper. I have been to many locations, however by far this has been the worse I’ve been to. Their customer service is horrible! I waited in line for about 15minutes! I was in disbelief in how there was only ONE cashier open when there was a very long line. There was no manager taking initiation in helping decrease the wait time. It was not until someone called for employee walkout that a Manger came out. BUT she literally just did the walk out, looked at the line and just went back to the warehouse! Like I said, I am frequent shopper and at other locations I always see a Manger take initiation right away. So, I definitely will not be RETURNING to the location. Avoid this location! There is one 10 minutes away!

I have shopped at this location and many others for a number of years now, and I have to say I don’t think I will be back. Every time I go it is harder & harder to find clothing in good shape, and the housewares /​collectibles are always picked over. What’s left is damaged or overpriced. Just FYI, OC Goodwill has raised their prices on clothing AGAIN. Expect to pay at least $ 6.00 for plain women’s t-​shirts, no matter the condition, and yes, they have plenty of clothing that shouldn’t be more than $ 1.00, if not free. They should be ashamed. I could go to Wal-​Mart or Target & find new items for these prices. Why buy used? I don’t like how the company is now taking out the «good» things to put in their specialty locations or online before stocking the stores. Customer service is also a joke. I wanted to purchase a zippered sweater today that I found in the sweater section (Brea store). I took it to the register & it rang up as $ 9.99. Sweaters are supposed to be priced at $ 7.99 (are you kidding?), and I told the woman at the register as much. She then turned to the guy next to her & asked what he thought the item was & he said it looks more like a light coat. I said «it’s not a coat, and I found it in the sweater section, along with many other zippered sweaters just like it. Go look for yourself.» The woman at the register just looked at me & said «so do you want it or not?». I said, «no, not when you are going to just make up prices, I don’t.» Would it have been so difficult to just sell to me at the sweater price? And then check the racks for items that may be misplaced, or become more familiar with sweaters vs. coats? What happened to working with the customer? Yes the difference between the two prices is only $ 2, but I go there for DEALS. Honestly, the item wasn’t worth $ 10.00 and I am glad I didn’t buy it. Over the years I’ve donated a LOT and spent a LOT more here, because it was fun and cheap! But no more. I guess they don’t realize the world is full of used goods & shoppers don’t need to buy them from this thrift chain. Goodwill not only lost a sale today, but a longtime customer.

First of all, why is it that the things I want to buy do not have a price tag? I found a rug that I wanted to purchase with no price on it so I asked an associates if she could tell me the price. She looked for a price tag and could not find one so she told me it would be 1299. I called the very heavy rug up to the cash register where the woman there proceeded to tell me she could not sell it to me for less than 39 or 29. Maybe I was quoted wrong but aren’t you supposed to keep your word? Not feeling the love for Goodwill today.

Nice store and very organized. However because I work in retail and customer service myself, I can’t say I was helped or treated with respect. I could see they were busy, however an older man who was working the cash wrap must have been stressed out because he was rude not just to me but to his coworker that was helping me. He told his co worker to stop helping me because she needed to ring up the customers that were purchasing items. I just left after that. I thanked her for her help. He was rude, disrespectful and unhelpful.

The housewares can be a bit messy, plenty of pots and pans here. The used books here is a small selection. Their clothing selection seems organized, pretty equal for men and woman clothing. Lots of shoes here.

Clean store and friendly staff. Clothes section very well organized but the knick knack shelves are a mess! They cram so much on shelves I am afraid everything will cascade to the floor if I touch anything! By not being able to see item and get them off shelf is a money loser for this store! That’s not a good policy as GS is a very good charity shop and needs the money.

They have a lot of great stuff. Most items still new in packages. The staff is friendly but, the houseware department is a mess, was a bummer because that’s the main reason why I went.

This is truly one of the nicest Goodwill’s around. They have a lot of, what seems to be Target & Walmart brand new donated items. However, since there are a lot of new w/​tags items from Target & Walmart, comes the prices that must apply to make up for it. A tad bit pricey for thrifty prices, but still less or just a little (on some of the bigger labels) than then at the department stores.
I came here looking for ugly Christmas sweater (didn’t find one though… there were some, but they were actually too cute and the ones that were ugly, looked like even the homeless wouldn’t wear them… kind of tattered, battered and should just be thrown out.
One thing I did notice and found very inconvenient is that they mix their athletic apparel with both women’s/men’s short sleeved blouses/​tees and pants (excluding jeans). This means the dressy pants, the casual pants, clubbing pants & sexy stretch pants, etc… mixed in with athletic pants and tee shirts for work and play mixed in with athletic tees. While all the other Goodwill’s (well most of them) have a separate rack.
This time going, and being the season where everyone’s grouchy because of the Xmas rush, I witnessed a bunch of crab apples snapping at the staff because they weren’t fast enough to come by with the key to open the dressing rooms and bathroom. One lady was yelling at the clerk, because she claimed she asked twice about opening the restroom, and she couldn’t hold it. Wow, people, if it’s that bad, why do you keep shopping there?
Other than that, It’s still one of the nicer Goodwill’s around. Lots of parking, but it does get packed.
And final note, for you diehard bargain hunters, it’s worth taking a peeksy, but please understand it’s not as cheap as the ones/​others you go to, just keep that in mind and there’s always something for everyone.

Upgrade the manager. Horrible service today.

I am a big fan of the donation drop off in the back of the store. It is so quick and easy to share material items with someone that needs them more than I.
They recently must have changed around the layout at this location, so my last visit was a little bit frustrating. If you have nothing to do and aren’t on a time sensitive mission to find men’s tank tops for your brother, then there are some really great finds here. I’ve gotten Hollister, Victoria’s Secret Pink, Vans, and other name brand things for a steal. I love repurposing clothes… and I am a seamstress in training so if I mess up trying to turn my jeans into jean shorts, its okay! They were under $ 10 bucks.
I have little experience with other thrift stores, but Goodwill is usually good quality. I love that thrift stores are unreliable, that they don’t have specific things «in stock.» It may be unreliable in that sense, but I can almost always rely on some sort of fun or exciting adventure upon entering this store. I believe the quality of a shopping experience is what you make of it.

This is my FAVORITE Goodwill to go to. It’s well organized with plenty of nice, helpful employees. I like that I can consistently find items I would buy (or end up buying) each time I go, having gone for 3 years. I recently accidentally left a pair of sun glasses in a shopping cart I lost track of as I was shopping (being too stoked by what I found) & the employee over the phone was extremely nice & helpful. She found the sun glasses & I was able to pick them up the next business day. I highly recommend this location, I would be devastated if it were to ever close. Side note: They don’t put things on hold so intend on getting what you need or coming back when you can with the possibility that what you wanted will still be there; though if other people like this location as much as I do I don’t know how long good things stay.

Definitely one of my favorite Goodwills to get purses and home décor. There’s always a great and quality selection of purses and various decoration doodads I love.

A large space, mostly clean and organized — the employees I worked with were nice ladies, so no problems on that front. The selection today seemed to really be lacking — absolutely TINY section for sizes under L or XL, though plenty of selection for larger sizes. It might have just been today though — it’s hit or miss with thrift stores, after all. A whole separate room for housewares, but not much furniture. I’m not in the area often enough to check it out again, but it’s not too bad for a browse.

This was one of my first times thrift-​shopping — in the past, I would walk into Goodwill stores without a mindset that I would buy anything. Today, I told myself that I was going to pick up a few good finds, inspired by fashion vlogs on YouTube.
Although I wasn’t able to pick up anything super vintage and fashion-​y, I found a few sweaters that I liked. (One was even Penguin brand for $ 6!) I love how you can find stuff at Goodwill for so cheap and if you end up not liking it, it doesn’t matter because you paid the price of less than an In-​N-​Out for it.
This Goodwill had a pretty good selection; it definitely beats the one in Diamond Bar. There is also a home goods section where you can find dining essentials, home décor, and picture frames. All the sections for clothing were very organized and it was easy to go through everything to see if anything caught my eye. The sportswear was on a rack together, collared shirts together, and all the other clothes were sorted by colors and styles.
Overall, pretty clean & organized, and has a pretty generous selection of clothing. Come here to pick up some cheap goods!

We support Goodwill’s mission of providing opportunity for gainful work to fellows who might otherwise have much less in their life. But we shop at Goodwill because of the crazy deals!
On this day, I found a Nike dry fit USC polo shirt (NWT), and my signora found a pair of the cutest shoes (OK that was supposed to be sarcastic). I will give away the USC shirt, as I would not be caught dead. Prices so low the stuff might as well be free.
This location is one of the better Goods, filled with treasures you never knew existed but suddenly can’t live without. A garage sale with a charitable purpose! Any fool can spend $ 100 to look good. Spend $ 3 and look just as good, that’s impressive.

I live right down the street from this Goodwill and I’ve picked something up every time I’ve gone in. I give it ⁴⁄₅ stars because it can be a bit pricey compared to Savers or other thrift stores and they also had a knockoff Chanel purse, which was priced at $ 110, which made me assume it was real (I think they think it’s real but I promise you it’s not, it even had an authenticity card, FAKE. The stitching across the pocket didn’t line up). So that kinda angered me because A) I originally thought it was real and almost bought it, B) some poor sap is going to buy it thinking it IS real and pay $ 110 for a fake bag.
But anyways. I’ve found stuff here in the past, including vintage Salvatore Ferragamo shoes (AMAZING) and a vintage red sweater, which was totally unique and I love it. I’d say check them out for sure. They have deal days and a good variety of everything. But beware of designer handbags, make sure they are REAL!
To see picture of my purchases from Goodwill go to:
ALSO check out my other reviews on thrift stores in Orange County.

Pretty good location with plenty of designer shirts but not many books. I still like the location on State College and Chapman in Fullerton the best but I’d come back here.

I was in the area and drove by this store in Brea today and decided to make a pit stop. I had time to kill anyway since traffic was still pretty bad on the 57 fwy for my drive home. Upon entering, I immediately noticed that the layout looked completely different from the other Goodwill stores I’ve been to around LA. The store was clean and well organized, and packed with tons of stuff. I was greeted by the cashier and had some small talk while I browsed at the items in the front display case. I learned from him that OC Goodwill is a separate entity from LA county Goodwill, which kinda explained the different layout, and how they priced the items. I noticed that some items were priced really high for pre-​owned used items…
I grabbed a cart and walked around the store just to get a feel of what kind of items this particular store would have. Being that Brea is a nice, upscale neighborhood I figured they would have a lot of good quality items. They have a separate area for all the home accessories and furniture that is well organized. I noticed a lot of items that are still fairly brand new with the original tags still attached. I almost forgot I was in a thrift store. The merchandise almost looked like things you would find at Target, Ross, or TJ Maxx. I saw a few nice home items and furniture, that if you were furnishing a small condo or apartment, would look great in. I spotted some modern looking, gunmetal colored candle holders that matched my décor at home, so I picked those up for $ 4. I rolled my cart over to the mens clothing section and noticed a lot of designer jeans all neatly organized in their hangers. Unfortunately, they all seem to run on the small size… seriously, if you’re a grown ass man and your waist size is 30 and under, you need to hit up a buffet… stat! I did spot a pair of leather New Balance sneakers in my size in the shoe section. Never seen that style and it looked clean and barely worn… and for $ 10? SOLD! Later on, I researched the shoe model on the internet and saw that it retailed over $ 150…SCORE! I didnt find anything good in the electronics section, but did see a lot of good (some brand new) toys and clothing in the kids section. Might be a good place to save some major $$$ if you got kids at home.
Overall, I do like this store and most definitely will come back from time to time… and hopefully find some more great stuff in the process.

This place is huge and has a good selection of designer jeans ($ 14). However, other than that. this Goodwill doesn’t have a large selection cheaper items (most likely reflective of the city)… but most of the stuff in here is relatively trendy.
While I was walking around, I felt like I was at Target — almost all their furniture comes from Target as salvage or overstock. I guess if you don’t want to pay full price @ Target, are willing to wait, and deal with scuffs then. you’ll probably find that item at this Goodwill.=P
Lots of parking. they share the plaza with Guitar Center (no wonder hubs knew the area so well =P).