The Moving Company

Wouldn’t even give it one star. Awful from start to finish. Sales guy was nice the first call. After I signed off, prices went way up and never got a hold of him again in regards to what we originally spoke about. Never talked to another English speaking person after that. Customer service was awful. Boxes arrived smashed and TVs broken. I was told it’s a 7 – 17 day window but no worries they will be on the road and there by day 7. Well they showed up day 17 at 4 p.m. NO ONE USE THIS COMPANY!

STAY AWAY FROM THESE THIEVES!!!
This was truly one of the worst decisions I’ve ever made in my life. They’ve STOLEN the following: Family heirloom sterling silver place settings, tea service, very expensive china, designer handbags, boots and shoes. Many other large pieces completely ‘missing’, furniture included. We had 5 boxes that didn’t even belong to us; and I guarantee they were not returned to the rightful owner.
I should have followed my intuition not to use them. Alex did a great sales pitch on my husband and he fell for it. They rope you in with their cheap rates, but as everyone stated they hijack you with the cubic feet bullshit. We too forked over $ 2,500.00 on top of the original price. When they truck arrived all the boxes were completely CRUSHED! Subcontracted the work out to fully inept ‘movers’ who took 13 HOURS to unload a 2 bedroom apt.
They advised us to fill out all the paperwork, submit photos & have the forms notarized; knowing all along that they wouldn’t compensate us. They ended up offering a cheque for $ 200.00 (their maximum payout) at just .16 cents per pound. Our loss came in at over $ 25,000.00. I mean who would insure these creeps with the HUNDREDS of complaints against them on RIPOFF REPORT. NINA in the office is just as bad as the cretins that run this chop shop. I don’t know how they sleep at night know the heartbreak they’ve caused people.
If you hate all your belongings and don’t want to be compensated, then go ahead.
THESE PIGS HAVE NOT HEARD THE LAST FROM US.
p. s. May I suggest yet ANOTHER new name next time you need to switch your company name? How about BLOWFLOWER.

This company is Bayflower Moving Group from Florida. They changed this page name after so many negative reviews.
They broke thousands of dollars worth of my items, they subcontracted my work out and when I call the phone number from the moving truck they say that this truck was sold 1 – 2 years ago.
They overcharged me for more than 500 cu feet of truck space. I was not able to see the truck space they used until they delivered my stuff.
The reason for the overcharge is part of the scam. They said their main truck broke down so they would load me on a shuttle truck and bring my things to the main truck.
Guest what? They THREW my stuff onto the shuttle truck, didn’t pack it to the top and billed me for 2050 cut ft.
When the delivering truck arrived (the actual 18 wheeler, the one that had the incorrect logo on it and nobody will claim ownership of, the driver showed me that my stuff only took up 1500 cu ft (since they actually packed efficiently for space).
They refuse to update the cu footage and refuse to issue any credit, even though I have photo proof of the footage.
BayFlower is a shady business. Be very careful and do your due dilligence
BTW all of the damage pictures on here are from my move. THOUSANDS of dollars worth of damage on top of the thousands in extra charges (which were based on a complete lie/​scam).

This company is known as BayFlower Moving Group but they keep changing their name when they get bad reviews thinking people are not going to find them. Bayflower has 19 complaints on file with the DOT. They took 14 days to deliver our HHG when the sales rep Seth said it would only be 3. Had we known it was going to be that long we would have never moved with them. They say they are based out of Brandon, Fl which is why we went with them because we moved very close to there. After investigating further their address that’s in FL belongs to a PO Box at a UPS store and the mail gets forwarded to Hollywood, Fl. I left a bad review on Unilocal and a rep, David keeps calling me telling me to take it down and they will give me $ 200. I told them blackmail and bribery are illegal and even after the HHG got delivered they still keep calling telling me to take the review down. I told them if they call one more time they will be reported for harassment. The driver who delivered HHG, Sergie was rude and disrespectful and when we confronted him about broken furniture he continued to raise his voice telling us we are the ones who broke it just so we could file a claim and get money! I told him he had to get the «F» out of my house or he would have the cops called on him. This is a horrible company, used to be known as the moving group but changed it’s name due to all the bad reviews. Do yourself a favor and pack your own stuff if you have to, just don’t use them. It will save yourself a lot of stress.

Not even worthy of the one star. These guys are looking to steal your money plain and simple with regards to you as a person. They under quoted me to beat the competition but once they showed up to pack they charged me an extra 2000 dollars. They know then i have no choice anymore.
Kane, sales person, made everything sound great before i put in a deposit. Promised the delivery date i needed and seemed very friendly. Once i put down my deposit, he disappeared and never returned any of my calls or emails.
Worst was yet to come, they delayed delivery of my items by 12 days from Tampa to California. This meant an extra two weeks in the hotels while waiting for my items. Every time i called, they went back on the verbal promises and referred to the contract.
What a bunch of crooks. Please think twice before going with this company.
Best of luck

Horrible horrible experience!!! Ended up paying double the quoted price, showed up a day late and when I called to find out where the hell these people were they acted like they had no way of contacting the driver and that I should just wait at my house until they do or do not show up! Then later when I called back the woman I spoke with was able to call the driver and contact him right away! Just to be told he wasn’t coming until the next day. The next day It took 7 hours for them to load our items, the only thing I can say is they delivered our things early but many items arrived scratched or flat out broken, all boxes had holes in them, all storage bins were smashed and with holes!!! I guess another positive is that they didn’t lose anything. The salesman, I’ll call him, insisted they don’t hire outside contractors but when our things arrived the gentleman said he was a private contractor. They were actually very quick and efficient! They brought everything to our upstairs apartment and reassembled the furniture in 2 hours! Probably the more positive part of the experience! I would never again in my life hire movers. I will just do it myself and hire some strong men to put it on and off the truck!

Don’t use them. They will take you money with no remorse. I was miss quoted, and ended paying over $ 1,400 more then expected. They expect you to read every line of your contract after saying something else verbally. Their «about us» page on their website site is BS.

We move every 18 months or so for work. After ten years of this we just thought we had seen it all! There was the usual stuff… 3 hours late… $ 150 up charge for supplies we didn’t need (they took stuff from the room marked «do not move» — including some bags of kitchen trash and my husband’s laptop charger and packed them together into a wardrobe box. $ 50 please). $ 40 to tape their moving blankets. You get the idea.
But the real fun began after they left. The delivery date we set with sales was changed… But not until after we spent the morning waiting around for them! We were told to be at the house four days after pickup or pay a $ 600 fee. So, we left the beach early and waited around until — surprise — the truck isn’t coming for FOUR MORE days!
By the way, this house is 4 hours from the old one. 8 days people. Last year we moved 3,000 miles and it took half that.
It gets better. On delivery day take two, a Budget rent a truck shows up two hours late… With no crew. We have a Steinway in the back of that thing and this is a NYC walkup. We hired a team of five men. We were promised the same crew on both ends and experienced piano movers. We got… 2 guys with no piano experience and no tools.
Ultimately, they hired a couple of Craigslist guys to come help haul an art deco piano up a spiral staircase… We paid thousands of dollars to move an apartment — roughly double the binding estimate.
You’ve been warned.

Sounds great at first, typical salesmen behavior. I explained multiple times in a nice way that I have a company and do not want to have to hassle of changing. I listed to Rob for a bit but he was just throwing numbers off without even knowing what I had. They will not leave you alone to the point you have to yell at them to stop calling you because you do not want to use their company. Derogatory words used by them. DO NOT bother calling them. I signed up for a Unilocal account just so I could inform people of their crap.

This company insisted on a deposit to secure the move date. Said they would fully refund us if we did not use them. Well this is where the scam starts. Its taken a ton of phone calls and getting treated disrespectfully over and over again by the staff and still nothing. The Dot and MC licensing are not even registered with the agency. Stay away. FRAUD is the moving game here.

Bayflower is very thorough, ensuring that each mover receives quality customer support as well as punctual movers that are careful with your items. They also make sure to work with you to ensure a fair transaction is made.