Bay Flower Moving Group

Muggsy M… I had an exact similar experience.
Unkept promises, even the one’s in writing, full pack service done by novices (some only on job for 3 days) collapsed boxes and excessive use of extra boxes packed half empty, plus excessive handling (on off trucks due to mechanical breakdowns, excessive breakage, inability to resolve conflict or admit they did a very poor job nor off compensation for documented proof and they used street peeps to hire to move boxes in. Lost boxes and furniture still missing or have been compensated for. Non-​responsive, rude– hung phone up on me when I called to try to sell dispute… great customer service, not. They changed there name it appears after they lost their DOT status…

STAY AWAY FROM THESE THIEVES!!!
This was truly one of the worst decisions I’ve ever made in my life. They’ve STOLEN the following: Family heirloom sterling silver place settings, tea service, very expensive china, designer handbags, boots and shoes. Many other large pieces completely ‘missing’, furniture included. We had 5 boxes that didn’t even belong to us; and I guarantee they were not returned to the rightful owner.
I should have followed my intuition not to use them. Alex did a great sales pitch on my husband and he fell for it. They rope you in with their cheap rates, but as everyone stated they hijack you with the cubic feet bullshit. We too forked over $ 2,500.00 on top of the original price. When they truck arrived all the boxes were completely CRUSHED! Subcontracted the work out to fully inept ‘movers’ who took 13 HOURS to unload a 2 bedroom apt.
They advised us to fill out all the paperwork, submit photos & have the forms notarized; knowing all along that they wouldn’t compensate us. They ended up offering a cheque for $ 200.00 (their maximum payout) at just .16 cents per pound. Our loss came in at over $ 25,000.00. I mean who would insure these creeps with the HUNDREDS of complaints against them on RIPOFF REPORT. NINA in the office is just as bad as the cretins that run this chop shop. I don’t know how they sleep at night know the heartbreak they’ve caused people.
If you hate all your belongings and don’t want to be compensated, then go ahead.
THESE PIGS HAVE NOT HEARD THE LAST FROM US.
p. s. May I suggest yet ANOTHER new name next time you need to switch your company name? How about BLOWFLOWER.