Uno Pizzeria & Grill

We’ve been coming here twice a month for about six months so far. and I enjoy coming here it’s not as crowded, as Texas roadhouse Olive Garden etc. it’s very relaxing peaceful. The staff is very polite and enjoyable. And the food is good.

Uno’s was very disappointing. We were greeted with a very unfriendly hostess, who decided to soft seat us (create a wait when there were plenty of tables open). The shrimp crab dip appetizer was bland. The pizza was decent, but very heavy. I could only eat two bites before my arteries began to clog. Food came out of sync (salad came at the same time as the pizza) and awkward when not everyone received their food at the same time. Margarita was nothing special.
The only reason why I gave one star was because our Server was very sweet and personable.
Never coming back here. Never eating at Uno’s again.

After an evening of shopping, thought we’d all try Uno’s for dinner. Won’t make that mistake again. Appetizer was unappealing, pizza warm, ribs sad and the shrimp scampi inedible. Waiting for food 30 minutes and you’re basically the only ones in the place doesn’t speak well either. Won’t be back…

I used to eat here a lot back in 2005 – 2006 but they have truly lost their spark. The service was forgettable, no one introduced themselves but the girl was nice that served us. Silverware was dirty, the water had dirt in it, not once but twice. The second water wasn’t touched because of it.
My food…*sigh* never trust a «pizza» chain with seafood. I ordered the current special; lobster roll & fries. It was like a mayonnaise & lettuce salad on a hot dog bun. The «lobster» tasted like imitation meat & was nowhere near seasoned. It definitely wasn’t fresh. The bread was like a stiff hot dog bun. Nothing like what a lobster roll belongs on & nothing like what was advertised. With the little lobster & absolutely no flavor, I was disappointed & disgusted. Also my fries were barely warm. & to think I paid $ 18. Smh
I will never eat at this restaurant chain again. Between the menu changes & the terrible food, I’ll pass.

I’ve read some not so great reviews here so I have to assume that Uno’s has stepped up their game in the past few months. I had lunch there last week and it was great. The hostess was cute and friendly and as a bonus she sang a few lines to us while she got our menus and silverware out. Our waiter Cam was very knowledgable of his menu. He had descriptive suggestions for several of the menu items which was good because there are a lot of options. He remained attentive throughout our lunch. At the end of the meal the manager showed up with a gift bag for first timers at his restaurant. It included coupons, small gifts, and best of all, a home-​made chocolate chip cookie. All in all it was a great experience and I will definitely be returning.

I read through many of the reviews and while they are correct about it being cold and the food taking a while, they are also right about the drinks and food being pretty good. The waiter that we had was really nice and very helpful with ordering. Will definitely be coming back.

Great family night out. Aliyah was awesome! A bit chilly but the service and food made up for that. Kid friendly menu perfect for my daughter (10) and neice (5). Delightful drink menu margaritas and sangria hit the spot. Would definitely return again and again.

For a good place to grab a quick bite and the service is efficiently good UNOs is the spot. When I come out here for lunch they have a very good combo meal 2 for $ 12. I normally get the baked zeti and a single pizza. The food comes out quickly is always good.

My wife and I walked in and we were greeted and walked to a booth very quickly. The wait staff wasn’t too far behind to take our drink orders. Our food and drinks came out in good time. Would return in the future.

Waitress blamed kitchen staff for messing my food up when I got the bill she didn’t pit it in right. gave us no silverware had to ask for napkins just not happy they should do better cuz they is alot of competition in bowie

I’ll start by saying I’ve never been to an Uno’s before, so I wasn’t sure what to expect. It was actually a lot nicer/​fancier than I thought it would be. So our group of 6 (3 adults and 3 kids) walked in around 7:30 pm on a Saturday night. Everywhere else in the area was packed, so when I saw that half of the tables were empty in Uno’s, I was happy. That was, until, they told us there would be a 40 wait. When we asked why, they said because they’re under staffed. About 10 minutes later, we asked if we could at least be seated and we understand that we’ll have to wait to be served. They said no, and instead we had to continue to wait out in the freezing cold lobby. Right after that, a group of women walked in and asked the same thing. Although they were also told no, they all said they had to go to the bathroom, and proceeded to seat themselves! AND immediately got waited on! It was actually pretty genius, but just showed how irresponsible the front staff was.
So finally, 40 min later we were seated. There were several things on the menu I was interested in, which surprised me considering I don’t usually like Italian food. Our server, Thomas, was great. He had tables all over the place and still remained pretty attentive and had a great attitude the whole time.
Once the food came, which actually didn’t take too long, there were mixed reviews. Two of the kids hated their «make your own pizza»… They said it tasted like cardboard. The chicken parmesan seemed to be a hit, as was my Turkey Avocado club with farro salad. The crispy chicken salad I was told wasn’t anything special. Also, someone ordered a Blue Moon… when it didn’t come with an orange slice, he was told, «oh, the bartender didn’t feel like cutting any.» Alrighty then…
I think everything at this place is a hit or miss and we experienced it all. I will say, there were two women sitting behind us, who were there before us, and didn’t get their food until after… needless to say, they were NOT happy. I would actually eat here again… maybe not this particular one, but another Uno’s.

Friends and I went for a good meal. Ended up with a living grass hopper in my salad! !!!
The manager came over just took the plate and didn’t even say anything. No apologies or anything.
Horrible service
I would not recommend in the least! !!!

Let me start off by saying that I am a HUGE fan of deep dish pizza. So clearly, UNO’s is my type of place. Unfortunately, this location will not be on my list of UNO’s to visit whenever I feel the urge to splurge.
I have gone to this location twice, and the first time, it went okay. Our female waiter, for whatever reason, had a very phony and condescending attitude the entire time which completely confused my Aunt and I. It was very noticeable. Her name was «Gina» if I’m not mistaken. (If you’re served by Gina, you’re gonna have a bad time)
Now, last Saturday, I visited this very UNO’s for the second time. The service was pretty slow, I must admit. It took us over twenty minutes to get our food, but I tried to be patient. Once 20 minutes went past, the waiter came from the kitchen and said that our orders would be out within another 5 minutes, and that «the chef is a little slow.» So, we waited. Finally, our food arrived after nearly a half an hour. And to my dismay, it wasn’t exactly worth the wait. It was okay, but it definitely wasn’t at its best (I’ve had much better in DC).
Also, am I the only one who’s noticed the strange attire of the waiters? My Aunt mentioned that one of the waiters appeared, «unkempt» but I somewhat ignored it because I felt that the comment was unnecessary and had no relevance to the service we were receiving. But, after I noticed that our host was walking around in Crocs, I was astounded. Crocs? Really? And as I looked around, many of the waiters simply looked like they rolled out of bed at the last second to pop into work. Another example, one waiter even had a pair of sunglasses on her head, her shirt un-​ironed, with her muffin top very obviously hanging out of her untucked shirt. If it wasn’t for the clearly labeled shirts, I would have mistaken a few of the employees for customers! I hate to sound uppity, but appearance is important, and that was pretty unprofessional.
Sorry, but this place is just not it. This is the closest UNO’s to my home, but I doubt if I’ll visit this location again.

A year later and a renovation, and nothing can change the lackluster experience that is Uno’s at Bowie Town Center. I keep trying to give them chances because I get deals in my email and every time I am disappointed. Slow service? Check! Missing items for pick-​up order? Check! Pick-​order not ready at the quoted time? Check! It is sooooo frustrating. I like the food, but honestly? It’s not worth it 50% of the time. I really wish they would just get their acts together fully. I will say the hostesses are always sweet and polite, but it does little for the experience you sign up for once you are past their desk at the entrance.

First time at an UNOs in several years … now I remember why!
Sat at the bar for «happy hour» (or what they call Happy Hour)
The bar staff was polite, the drinks were good … but the food, YUCK!
The chips and guac was old — the guac was actually served somewhat brown and I had to send it back.
We each had the «2 for 12» and of the salads, small pep pizza, and shrimp — the only thing tasting decent was the shrimp.
Don’t recommend this place at all if going for food … walk across the street and go to DuClaw

It was our weekly Mommy-​Daughter Date night. And since we went bike riding at Allen Pond before dinner, I decided it would have to be somewhere close! So we decided to go to Uno’s. How bad could it be?
It wasn’t too bad! We were seated right away. This place was damn near empty on a Wednesday night. I ordered the Napoli artisan pizza and my daughter ordered the safari chicken nuggets! I enjoyed my pizza. She always gets stuff like chicken nuggets, so she was easily satisfied.
Our server was nice and right on time. We didn’t have to wait for much! I’m just not that big of a fan of this chain in general. But it worked for my daughter! Probably won’t be going back anytime soon. Not because it wasn’t good, but because, I’m just not that big of a fan of Uno’s.

Tonight my Husband and I tried this spot for the first time. Because we got there close to 10:00 pm we were seated quickly. The Waiter (I believe his name is Guy) was friendly and efficient with our order. For Appetizer we had the Shrimp and Crab Dip… one word DELICIOUS!!! A must order!!! For our Entrée we had a Deep Dish Pizza. The Pizza was good «just good» it was a little bland. To me the Sausage and the Ground Beef should have been seasoned more. Our drinks were not refilled as much as I would have liked them too cause our Waiter was also working the Bar. Oh well all and all my experience was good and I will recommend it to family and friends. I will be back if not just the the Dip… lol! LOVE THE DIP!!!

Ordered the 2 for $ 12 pick & choose meal: Italian chopped salad & roasted eggplant, spinach & feta flat bread. It was okay. My salad was over-​doused with the balsamic vinaigrette dressing which caused the greens to be a bit soggy & soupy on the bottom of the bowl. My pizza was good. I would’ve liked it to be hotter but it was alright. I didn’t care for the extra caramelized onions so I pulled a lot of it out. It wasn’t bad though. I was happy that I did have a glass of the house Stone Barn Chardonnay. That helped a lot. Last but not least, the service was good & the waiter was really sweet. Not all that bad for a late Friday night outing.

I have Chicago style pizza in Chicago at Lou Mainati’s, Giordano’s and Uno’s. And let me say, it’s all awful. How can you call that pizza? Chicago Dog is another waste as well. If I want a salad in my hotdog, then I don’t want it. Chicago pizza is pizza soup. It’s just not my cup of tea or should I say not my cup of soup. I came into this place knowing very well that I was going to avoid it. I sat at the bar and ordered a sandwich instead. Consider the long line at Panera Bread next door, I thought I would give this place a try. The service was friendly, but slow and my sandwich was good but not great. If the line at Panera is long again, then I’ll come back.

I don’t come here often but I generally like it for a change of pace and it does have a nice ambiance.
I came here yesterday with The Missus for a very late lunch — about 3pm. The place was far from crowded and we thought we’d get fairly quick service and decent food. We were wrong on both counts.
Before I go much further, though, I would like to commend Uno for having nutrition labeling on their website. Not many places do. It’s a nice touch and it really helps if you want to go and want to pre-​plan what you want to eat.
However, for those of us that don’t pre-​plan, the offerings are fairly heavy in the calorie and calories from fat category. OK. ‘Nuf said about nutrition. You wouldn’t be going here if your were really all that health conscious anyway.
Like I said, the wife and I came here in the middle of the afternoon. We got seated right away although we got seated in the bar area — not my very first choice but OK.
It took awhile for one person to come up and take our drink order. That was OK except that 3 minutes later someone completely different came up to ask if we wanted anything to drink. Obviously, there is a little lack or coordination and communication. M guess is that the first guy was about to go off duty or was the manager… maybe.
The first guy comes back with our beverages (mint iced tea and mango iced tea — both good) and takes our lunch order… and disappears. Sometime later our salads come out (very large and a little over dressed with a sort of creamy salad dressing. It tasted fine but when we looked up the nutritional info we realized it was big time calories and big time calories from fat. Oh well. We didn’t order dessert.
The big thing is that even though the place was really not that crowded the waiter (either number 1 or number 2) rarely came back. When Waiter #2 came back I ordered a 2^nd mint iced tea but… it never came.
The bottom line is this: the experience at Uno’s is spotty at best. I remember coming to this location before and getting great service and good food without waiting a long time and having attentive waitresses.
This time was the complete opposite. The service was slow and inattentive and the food was mediocre. My guess is they do better with pizza and steaks. At least, I hope they do.