Macy’s

This review is for the MAC counter inside the Macy’s in Bowie town center. Can you believe the the girl who waited on me stole the new black eyebrow pencil ($ 16.00) that I purchased and replaced it with with an old used red pencil! Thank God I looked in my bag before I left the store.
I went back to the counter and demanded a refund for everything I purchased ($ 50.53) after reporting her to the manager.
If you go to the MAC counter at the Bowie town center check your bags before leaving the counter; they got a thief working there.

This review is for the MAC counter. I have been to this counter two times. During my first visit, I asked the lady at the counter what she can suggest as a shade of nude lipstick would be good for my skin tone. She answers that it’s not about what she thinks is best, it’s what I think is best. She goes on to say that she’s tired of customers making her choose make up for them and always asking her for suggestions. I KID YOU NOT. She says people need to learn to choose their own shade of make up. Umm, isn’t that what your job is? To help us find make up that will be good for us? I left. No point in arguing with a person like this.
The second time I went was after a few days. I know, why return after that horrible experience? Well, this Macy’s is only a few minutes from where I live. So this second time, two ladies at the counter come up to me to say they will be help me shortly. There wasn’t anyone else around as this was close to opening time. They went to chat about the one girl’s man problems while I stood there waiting. I again left.
I went to the MAC counter the next time at the Bloomingdale’s in Tyson’s Corner. My goodness what a difference in service. There were so many people, but the lady at the counter expertly attended to all of us. She asked me what shade I was thinking of getting, if I was going to wear it at night or day, if I wanted a sheer or matte finish, etc. She then proceeded to give me four different options to try on and helped me choose. Now that’s customer service.
MAC makeup ladies at Macy’s in Bowie, please learn what customer service or find another job.

Apparently Gorgeous Prince George’s County isn’t worthy of an actual indoor mall. (For the record, PG Plaza/​Beltway Plaza doesn’t count, in my book) Since the closing of Landover Mall years ago, we haven’t had an indoor mall. So what this county has a large population of educated and wealthy individuals, so what we have to leave our own county to spend our money, so what Prince George’s County is one of the wealthiest black counties in the United States, but I digress.
This Macy’s is located at Bowie Town Center. I don’t frequent this location because it’s the only department store in this town center that I visit. For convenience, I go to an actual mall. When I do come to this location, I’m making a quick stop or returning merchandise I’ve previously purchased in-​store or ordered. To be honest, they have most of the same items that are in other Macy’s around town. Furniture, kitchen appliances, clothing, shoes, cosmetics, etc.
I have been told by staff that certain brand names aren’t carried here because they’re not popular in the area. When I do come, I’m able to find what I’m looking for. The customer service, the day I came was outstanding. The cashier was very friendly and eager to assist me. I’ve had my face beaten black and blue from the MAC counter before, I’ve purchased gifts for my nephews from the young men’s section and I’ve even purchased my parents some luggage from here before.
One thing that does annoy me about this particular Macy’s, is the lack of cashiers available. I always have to search for an open register. Not sure if they’re understaffed or the schedules aren’t conducive to the influx of customers in the store. Either way, it’s annoying.
Oh how I wish for the day where I can go shopping in an actual mall in the county where I live, Gorgeous Prince George’s County. I don’t always feel like going to Howard, Anne Arundel or Montgomery Counties just to get to a decent mall. Stop pacifying us with outdoor town centers! In the mean and between time, this Macy’s will do in a flash!

Associates are unhelpful, I called and asked if they had a particular pair of shoes in stock they said they had 3 pairs and when I arrived to purchase them they said they’ve never had any. The young man working in shoes said he didn’t have them and never searched the computer. This place is awful, I won’t be making any purchases from them. Customers have no time for lazy staff and managers shouldn’t tolerate it either.

Sometimes laziness trumps good common sense. I went into MAC on New Years Day to exchange a concealer which was too dark for a highlighter. There were few customers scampering around tightly reaching over each over each over. In fact, there was a 1:1 ratio of employees to customers when I arrived.
The employees there still made it there business to ignore me. When I did get their attention, like a DC ticket writer, they looked like I was bothering them. Their answers were sure to be short and curt. I wouldn’t recommend Bowie to anyone.
Next time, I’m going to Union Station.

This is one of the worst locations ever. Do yourself a favor and go to annapolis store where managers are more helpful and willing to do something for you. I wanted to use macys in addition to coupons and it clearly says onlinethat you can. However, after making me wait for over 45 minutes. The two managers tell me that i cant. They weren’t considerate at all of the fact that i had a baby with me. Well, i ended up walking away and the managers weren’t even sorry for it. Horrible place. Never again

This review is just for the MAC counter. I ATTEMPTED to go there recently to pick up a few lipsticks and a liner and I also wanted some consultation a good concealer and a brown girl friendly blush. Two of the associates were working on faces with one waiting in the wings. No big deal… however, coming from a customer focused job, it takes nothing to acknowledge someone and say we’ll be right with you. That never happened. In fact, 2 more people came over and were fiddling with the phone at the cashier’s desk. I’m guessing their phone was getting no dial tone, but seriously you can look up and see people coming over but not say anything. I actually saw someone look right at me and walked away from the counter. It was another lady there as I walked up going back and forth and eventually she left. I waited a good 10 minutes. Really??! No hello no nothing??! I should’ve followed my initial instinct and went to Sephora.

In Bowie Town Center chances are whatever you need can be found at Macy’s. The staff was more helpful than I anticipated and really tried to be of assistance — more so than I have experienced at other big box locations. I’m not sure if it was a slow day, but the kind attitude was appreciated.

Not the best Macy’s in the world, but not the worst. It gets the job done.
Need perfume? Done!
Makeup? Done!
Hosiery? Done!
An outfit for a last minute dinner? Done!
Shoes for said dinner? Done!
If you need something in particular and you need it in a hurry, make a pit stop here and you’ll be covered. If you need something else that means a little more (i.e. a special dress for a gala or THE power suit), your selection will be better at another Macy’s at a bigger mall. Also — there’s no furniture section here, so definitely don’t go in there looking for that.

I go to this Macy’s out of convenience. My hair salon is close by, so stopping in is a breeze, especially when I need to stop by the MAC counter.
I have to admit that each and every time I come in, the sales associates are very friendly, professional, and always willing to help find whatever I need.
I also find that more often than not, I am able to locate whatever I need in terms of clothing, in my size. Sadly, Macy’s does not carry my shoe size. Women’s size 11 is not uncommon, so I’m not sure why this store does not carry this size. For that reason, I give this Macy’s 3 stars. It’s just ok for a quick stop in for something specific.
I did, however, have an awesome experience with Ethan, who is managing the Sunglass Hut portion of the store. He was GREAT at finding me the PERFECT TB sunglasses to suit my face shape. Awesome!

This review is specifically for the MAC counter in this Macy’s location. Almost all of the employees were just hanging out talking. No one greeted me. I had to interrupt their convo to get help. I went for Spiked eyebrow pencil and then remembered I needed concealer. I told her I needed spiked and concealer and then, without matching me, she blurted out «NC 50!». I said «Ummm, I’m NW 45». And she replied, «If that’s what you want…» Really?! I ignored her rudeness and followed her to the desk. She only rang me up for the concealer and I reminded her that I needed Spiked. And, annoyed, she retorted «Anything else??» I took my bag and left. She seemed 100% uninterested in helping me. Then, just now, I look into my bag to discover she actually gave me the NC color concealer I told her I didn’t want! It is way too light for my skin tone. And now they are closed and I will have to make a special trip in the morning. I dont know about the rest of the store, but I have never been to a MAC counter where the employees are that rude. If this is any indication of the rest of the store, I would go a few miles out of your way to any other location. It’s a damn shame.

Location and parking are excellent. I went looking for a specific section, and a saleswoman greeted me immediately with a smile and asked if I needed help finding anything. The dressing room was clean and the cashiers were friendly, although I had to walk a bit to find one (they weren’t really busy).

Not a big fan. When you’ve been to some of the best Macy’s in the country, it’s hard to come in here and find anything. The selection is really small and there never seems to be enough sales associates.
The good thing about this location is its suburban location with plenty of parking.

Not unlike any other Macy’s. It’s much larger than what it appears to be from the outside. Lots of selection. However, as much product that was offered, I could not find anything that met my style or needs, as far as Men’s clothes. The majority of the store was catered to women. Clothes, shoes, purses, perfume, etc. Glad to see a nice store in the Town Center, but never think about coming here, cause every time I do, I usually can’t find anything I like.

Uggghhh! Why do the fitting rooms smell like my kids potty. They always smell like somebody couldn’t find the bathrooms so they chose to urinate in the fitting room. I have been in 3 different fitting rooms at this location an they always smell like a potty. It also doesn’t help that some of the female employees have pissy personalities to match the fitting rooms. I get all my purchase and do to the men’s department to cash out. The women who work in the INC section are just the worst. You ask a simple question and you get a attitude with a really short answer. I really wanted to love this location but the drive to Annapolis worth it. In Annapolis you get a clean store and great customer service!

we’ve shopped here twice either on a Sunday afternoon or new year’s day so maybe our experience is different from what others say due to the time we’re there. We encountered only friendly staff, although they were hard to find as it seems some of the customer service stands are not staffed all the time. We pretty much only buy on sale and with coupons so always manage to get clothes we like or just don’t continue. The women’s bathroom was pretty stinky for some strange reason. Under the ADA the spaces between clothing racks and shelves are supposed to wide enough for a wheelchair to get through but our wheelchair using family member always repeatedly gets tangled up in something so this place is going on my non-​accessible list, until they clean up their act.

There was a time when the name Macy’s meant something. Maybe not super high end but a notch above average.
Not this one.
It’s a run-​of-​the-​mill department store and the staff are barely there putting in the hours to pick up their paycheck. The displays are just so-​so. Nothing that makes me want to jump up and down and buy, buy, buy.
I rarely come in here but I wanted to check out their summer weight comforter/​quilts. Very limited choice. Some Martha Stewart crap she must have designed while she was in the Big House doin’ time. Other than that, hardly anything.
I guess if they have a great sale on something you really have to have this would be as good a place as any to shop. No great shakes, though.

Went on a Monday afternoon with my mom. We were shopping for a dress for her gala coming up.
The woman in the dress department was not so friendly. She seem put out with helping us. If you dont want to be at work, then why be there.
We left, and my mom bought her dress online. If I could give them no stars I would have.

I HATE this location! Some of the employees are great, some are not! Just heard a male employee talking to a female employee about how DRUNK he was last night! I mean, REALLY?! This type of talk shouldn’t be had around customers!
I went to the MAC counter! Total chaos! I knew what I wanted so there was no need to up-​sale, so the Asian make up artist was very dry and not pleasant at all! I only went there as a last resort for a limited product! This is the only reason for me to return to this location!
Overall, last resort Macy’s! Try Annapolis, Columbia, or Montgomery Mall!

This is by far one of the best Macy’s I have seen since I moved to the DMV a couple of months ago. I’ve read some of the other Unilocaler reviews, and I really don’t understand why this Macy’s is rated so low. I have gone to a few other Macy’s around the DMV and this one is MUCH better than the others that I have seen. They have a pretty large selection of clothes, parking did not seem to be a problem, and the staff was very helpful there… What more could you ask for?! Keep in mind… THIS IS MACY’S!!! Not Nordstrom!