Pei Wei

Wanted a quick Chinese takeout and, unfortunately, Haoway Café does not have brown rice. Pei Wei, however, does. I ordered the only entrée on their gluten-​free menu, one simply called «spicy.» Yuck. The shrimp I ordered arrived as chicken, breaded in what was probably rice flour. but that and the only other significant item in the dish, peas, were drenched in a grossly sweet sauce. Spicy yes, but so sweet, and not at alk salty or savory the way I would expect from an «Asian» place. Kudos for a reasonable price of $ 7.50.

Fail! We came in after a beautiful hike at Chautauqua Park. We figured we wanted something on the lighter side… sushi. I ordered the Mango California roll. Not sure where the mango was. There was so much rice I had to eat just the middle. My husband ordered the Ahi tuna bowl. Asked for no onions. You can see in the picture that his request was not honored. Needless to say we will never be back.

What the… Kung Pao with out the peanuts? I’ve eaten at this location before and had decent service but today was disappointed that my Kung Pao dish was served without peanuts. I asked the dining room staff for some thinking the cooks may have been busy and forgot them but there were no peanuts in the building. They ran out!

Wow — what happened to Pei Wei? As a celiac, it was a go to for me before gluten free was even a thing. Not sure when the menu changed but just had ice berg lettuce with poached chicken (the GF menu is now non existent) so disappointing — will not return

Ordered the Chicken Teriyaki to go. Chicken tasted more like breaded rubber. Sauce didn’t even taste like teriyaki and had HUGE slices of onions. This place used to be great but has gone downhill the last few times I’ve been in. Everything tastes like it comes from the freezer. Disappointed :(should’ve just waited in line at chipotle

I’ve been here twice and the staff has been extremely rude both times, and it wasn’t even the same people. Every single table was sticky. They brought us the wrong food, and when we told them it was wrong, they argued with us until we showed a manager our receipt in order to get the food we actually ordered. Garbage place. Garbage people.

This place is so horrible. The ghetto little waiter guy served me the incorrect size plate of shrimp, I told him it was the wrong size, he goes inside for a second and brings it back out and says «no this is a large mang». I wait for my friend to receive the EXACT same dish, sized large, and then I asked the waiter why, if we both ordered the same dish and same size, my friends plate had two times as much shrimp.
All of the food here tastes like it was frozen and thrown into the microwave. It’s probably the most unauthentic Chinese food I have ever had. I have tried shrimp, chicken, tofu, and beef and they are all mediocre.

I love this place so much! There is nothing better than a quick serve restaurant that will always give you some fresh, hot food! My boyfriend and I are super picky and they easily customize everything for us. I am a huge fan of the Dan Dan Noodles and their Chicken Fried Rice! My boyfriend loves the Orange Peel Steak! I have gone here and have had my order made wrong, but they happily fixed it for me.
You can also order online which is really convenient!

I liked the new order-​online menu.

This is an amerian-​chinese eatery. The dishes are decent but the problem is most of them taste kind of similar. This place is good to have quick lunch. The orange peel dish is one of my favorite here and I always substitute rice with fried rice, so I have no idea about the white/​brown rice served here.

Place is great for a fast night takeout. Make sure to call in advance on weekends, it gets way busy. Food always tastes predictable, nothing over the top or underwhelming. Only once had a undercooked spring roll, slightly warm, cold meal while visiting. Still, happily fed and satisfied, I keep going back.

Yum! I haven’t visited Pei Wei in awhile and even though the menu has changed, everything was delicious. We had one sushi roll, crab wontons, pad Thai and Mongolian chicken. Great flavor and service.

This place is straight up gross. My chicken dish came out looking worse than a microwaveable Uncle Bens TV dinner. It was bland, dry, and overcooked. I asked for extra sauce to try to make it better and it just made it worse. Their ‘kung pao’ sauce or whatever is literally soy sauce with peanuts. It was so salty, I could not eat more than a few bites. I will never be returning there. I would have had a better dinner by burning $ 30 and funneling a gallon of salt.

This place *used* to be a good spot to eat, especially for lunch. Things have change over the past 2 years or so. Now the menu has been simplified down to just a few choices, yet it’s kind of confusing to understand. I’m not sure which proteins are supposed to go with which dish.
The food quality has gone downhill big time. It used really be ‘the cheaper PF Changs’ but now it resembles more of frozen food you get at the grocery store. The sauce is sugary and high in sodium. The dan dan noodles were rubbery. Really disappointing to see what’s become of this place, because it used to be a good option.

Meh. Soooo salty and the new menu is confusing. Not much flavor except for salt and overall tasted like fastfood/​cheap. If I wanted fast food Asian, I would’ve gone to Panda Express. Gross!

Food quality is poor along with service. Eat elsewhere at 29^th street mall. Over priced for what you get. Large national chain so kind of expected. Waited 15 minutes during lunch for single dish. Pile of rice with no vegetables and okay honey chicken for $ 10. Pass!

Very similar to PF Changs but not as stuffy. A good place for lunch for Asian inspired food but still very Americanized. It’s good but not my first place to go for authentic Chinese food.

This is a fine place for lunch. The service is cafeteria style and the selection is good. The quality is OK. I had the green curry and it was a bit more oily then I prefer. Not quite spicy enough either. There was a decent amount of veggies and more chicken then needed. When I was done they had a compostable container for the take-​out; very important to me. I hate styrophome!

Sitting here at 9:15pm on 7÷11÷13 and watching the clowns in the kitchen yell, curse, bang pots around LOUDLY, and stand on the grill to clean to soap up & rinse wall off. All I wanted was some Spicy Chicken (which was tasty & well cooked), but I couldn’t even enjoy it. Such poor customer service & concern for the 10 people still trying to eat amongst the obnoxious racket. If the goons & goonette in your kitchen are worried about rushing us outta here, have no fear. I won’t be back.
No Manager in sight… and too many other dining options in the immediate area to try. Mediocre food & disasterous customer service.

2012 Review #224:
You know, I know it’s a chain, but for big lunch meetings or an easy lunch spot in a popular area, Pei Wei is a good option.
Why?
–Complete nutritional information is available on their website, even for side items, kids items, etc. This is especially useful when you realize that the normal entrees are actually 2 portions, according to Pei Wei.
–The «Diner Selects» menu is a cheaper option, with smaller portions. Choose a preparation (teriyaki, fried rice, lo mein, Hong Kong BBQ, honey seared, Mongolian, Korean), a protein, choice of white or brown rice, and a side (hot and sour soup, Asian slaw, spring roll) and it’s at most $ 8. Mine was $ 6.40. Also, the portions are controlled and thus the calories are controlled.
–Brown rice does not cost any extra
–Stock velveting can drastically reduce the calories on the fried or sweet dishes
–The chili sauce gives a nice punch
–The tofu is cut very thinly and gets nice and crispy on the edges
My only beefs are that the sauces are all a bit too salty/​sweet/​etc. and the wait times are pretty long for a semi-​service restaurant. I’ve waited about 10 minutes most visits and that seems a little long to me. But, for a $ 6 lunch, I think this is a good option.