Dental Health of Boulder

I have been going to Dental Health of Boulder regularly for about 10 years, but in the last year or so, their business model seemed to have changed to maximize profit. The turnover spiked (both dentists and staff) and my dental health «suddenly deteriorated» even though I’ve been visiting regularly every 6 months. After some invasive periodontal procedures, I was told surgery was required. At that point, I decided to seek a second opinion — guess what, everything was fine.

I quit going to this office a while ago because of all the screw-​ups. 1) My dentist left the practice and I wasn’t informed, they just reassigned me. 2) they misquoted me on dental procedures. «I know I called you yesterday and told you it was going to be $ 150 but now it’s going to be $ 670». 3) they messed up my appointments and I showed up for a cleaning to be told someone forgot to call me. 4) Had me schedule a FREE consultation with an other doctor to then be charged $ 70. 5) Consultation resulted in doctor suggesting major surgery, which my new doctor feels is totally unnecessary. Don’t waste your time here, there are plenty of dentists out there.

I spent a long time looking for the right dentist in Boulder, I was so happy when I found this place! The entire staff was friendly, and helpful, and Dr. Chris was the most gentle dentist I have ever had. This is a dental practice you can trust.

The entire office is very friendly and helpful! My waiting time was short, and the dentist and assistants were all very caring and informative. They also provide yummy smoothie drinks, and offer neck/​face massages! Even though I do not have dental insurance, they helped me work things out when I needed to get crown work done.
Unfortunately, the dentist was unable to fix my bite after 8 attempts, and told me to see my doctor. My doctor said I just needed to get my bite adjusted. Not sure why this is such a hard process. Luckily, I wasn’t charged for any of the follow up visits at the dentist. Now, I have TMJ and am working with a chiropractor and another dentist to figure it out.

After a month and a half wait just for x-​rays, another month wait to only be told the hygienist had called in sick, that of which I was not informed of. They made NO effort to give me a closer date than another month and a half wait… not worth the wait anyway, there are plenty of other professional/​customer service driven dentists here in Boulder for me to schedule another appointment or trust them with my teeth.

I needed to find a dentist in Boulder and found this place via ZocDoc. I read reviews on the facility and it’s dentists and was very impressed.
The office is quite large and has separate areas for each part of your visit (xrays, cleaning and even an area where you can get your teeth whitened. I was also impressed with their raw food kitchen (although it seemed out of place in a dentist’s office).
Anyway, the staff was extremely nice and even offered me homemade spiced apple cider and aromatherapy to calm me down before my appointment. They mentioned they also give head/​neck massages at the end of each visit, which I agreed to, but I never got mine at the end of my appt. Oh well.
I saw Dr. Roberts and he was very nice. They did comprehensive testing on me since I was a new patient and were very knowledgeable. I was seen by about 6 different people during my visit, which made it hard to remember everyone’s names.
Anyway, I was impressed with my visit to Dental Health of Boulder and am so happy to have found such a great dentist on the first try!

I enjoy visiting my Dentist. I have been seeing Dr. Fredrick for about 4 years now, and he consistently makes me feel that I am in the best hands possible.
Personable, confident, and professional.
I drive from Denver for the best.
R

All the reviews are correct about this being clean, friendly greetings, offers you smoothies — I do not disagree. That part of this place is wonderful
My rating is a reflection of my appoint consolation with Dr. Gomez.
I started seeing a periodontist about six months ago. Unfortunately moving to Colorado forced me to find a new periodontist to keep up with my maintenance. I brought in all my records and x-​rays for review. Dr. Gomez after barely looking at my records, politely told me that he disagreed with the plan that my other periodontist had put me on (a scaling and planing 6 months ago, which is basically a deep deep cleaning down to the root of the teeth) followed by routine perio maintenance.
Dr. Gomez said that we would have to start over with a month’s worth of antibiotics preceding the scaling and planing (a procedure that typically is not needed more often than every three years if followed with routine maintenance). He also told me that my xrays from 5 months ago were not helpful and he would have to retake them. All of this would cost hundreds, even thousands of dollars.
Wary of this plan, I scheduled another appointment with a different periodontist in the area for a second opinion. He was able to read my x-​rays and agreed that the scaling and planing I had 6 months ago was fine. He did the evaluation of my gums and found that the pocket depths had decreased (a good sign) meaning the original plan was working and the routine perio maintenance (cleaning) would suffice.
I know there are a lot of different ideas and approaches out there, but
second opinions are priceless. Just because someone is a professional does not mean they are right for everyone.

We went to Dental Health of Boulder and saw Dr. Mark Hook to have my husband’s tooth extracted. I clearly stated when I made the appointment, arrived at the appointment, and when the dental hygienist came in that we wanted him to have the gas for his procedure. The dentist just waved his hand and professed it ‘not necessary’. Then he mutilated my poor husband’s mouth. Dr. Hook kept dropping instruments down my husband’s throat as he constantly was looking at his ill fitting watch! He even had to put two stitches in the hole he’d left prying the large tooth out, at which time he casually mentioned «I haven’t done this in a long time!». Seriously?!! That was apparent to me because his suturing technique was terrible. He told my hubby to go home and take Motrin. By the afternoon he was in such pain we had to call back and have them call in a prescription for the pain, dragging my suffering husband out to the pharmacy after all he went through. He could have saved us valuable time and pain by giving him the prescription just in case. I called the office and complained. When it was my turn the next week I demanded to see someone else and had to wait a week with a broken tooth to do it but it was far worth it. Never again.