Advance Auto Parts

I had a great experience at Advanced Auto Parts in Boulder. Hey, we’re all human. When I noticed that I had inadvertently been charged twice for a small purchase made a couple of weeks ago (by a new employee), I returned to Advance Auto Parts and explained to Adam what had happened. He could not have been more gracious and accommodating about rectifying the situation. Not only did he credit my account, he noticed that one of the bulbs was cracked and replaced it. He went beyond, beyond, beyond and is a wonderful asset to that store. Thank you, Adam!

This store is outstanding! Have been there a few times and always amazing helpful, knowledgeable service. Went in with a battery that kept losing charge. I’d bought the battery there 2 years ago and it was still on warranty. Chad did an awesome job of testing the battery and overall system. There was some doubt as to whether the drain was from some short in the system, or if the battery was just worn out. He finally determined the battery was in fact losing charge even though it checked out ok initially. He swapped out the battery on warranty. I’d highly recommend this store and especially Chad for great service!

Quick shout out to Chad @ Advance Auto Parts! Stopped in today for new windshield wipers. Within 5 minutes I had purchased them and Chad had installed them on my car, at no charge. Plus they were on sale!

Just came in here after both my low beams happened to go out at the same time. I was greeted by Steve when i came in who took car of me the whole time i was there. The service was great, we first looked at my car and took out the headlights to make sure it was the low beams becuase i was worried it may be something else. He showed me all of my options for new lights that were cheaply priced, and went up by the power of the light. He then helped me replace them no questions asked. I will definately be back. Steve was the man

I have been in Advance Auto Parts in Boulder numerous times and each person was always helpful, knowledgeable and very friendly. O’Reilly Auto Parts in Boulder is the complete opposite: rude, unfriendly, and not helpful in the least. Napa isn’t much better. Advance Auto Parts in Boulder is by far the best choice in the area for a good selection of auto parts and top notch service! Thanks guys!

I recently took my car to Fischer Honda to get some recalls taken care of. They noticed that my check engine light was on and offered to get it diagnosed — for $ 150. This was frustrating because all I wanted to do was get the computer code checked; if the problem was something simple, I could just fix it myself.
Rather than pay up, I figured I could buy my own OBD2 reader for less than what they wanted and read the code myself, so I headed over to Advance. I talked with Chad and he showed me the readers they had, but he started asking me why I wanted a reader in the first place. I told him my story and he said that they offered free reads anyway if I didn’t want to buy a reader myself, so I did that. The problem was with my EVAP system; Chad popped off my gas cap and checked it and sure enough there was a crack in it that was preventing the system from forming a vacuum. $ 12 later and I had a new gas cap and no check engine light.
I was so happy that I ended up buying new windshield wipers from them too. They’ll even swap out your old ones for you. I’ll definitely be coming back here when I need parts or help.