I know everyone always says I never write reviews, well I don’t. I tried to ignore the reviews that staff was rude at sweet life, but they are. So rude I’ll never return. Asking questions about cupcakes from across the room like a jack ass Bc the staff not trying to assist me. Literally stood in front of the cupcake display for 5 – 8 mins till finally I asserted myself and still the 3 ppl behind the counter didn’t move. Man listen for a bakery that wants your patronage they need customer service skills.
Christie R.
Classificação do local: 3 Quincy, MA
The food is great. Fresh veggies and not covered in greasy. It just takes forever to get it!
Kate A.
Classificação do local: 3 Milton, MA
The food was great but the waitress didn’t get anything right. Ordered BLT with avocado and my mother-in-law just plain BLT. Mixed them up and there was’t any mayo on the sandwich. Asked for mayo took a long time to receive it. My husband had the tuna sandwich asked for no tomatoes and there were tomatoes. I don’t know if the waitress was distracted or what but I still will go back the food is very good. The cappuccino I ordered was exceptional.
Anthony B.
Classificação do local: 1 Dorchester Center, MA
This local café is quaint. I would frequent sweet life about a year ago however lately the service is something to drive a loyal customer away. The past two visits I have waited almost two hours to receive my order. Both times the order came out wrong and the response I got was«you could just have this one»…ummmm no. I wanted what I ordered. Both times my server was a slightly older blonde woman who seemed like she shouldnt be serving tables as she was about to crack with the business in the restaurant. No pleasantries exchanged and not even an apology either time. Just an annoyed slam of my plate to the table. Each of the last two visits drove me away from this café and its a mere one minute walk from my house. I Would rather take two hours to go eat downtown if I Wanted to dedicate a half day to breakfast. I will not be returning until a more enthusiastic and poignant staff is hired. Sorry Sweet Life. You lost a loyal customer. 12÷19÷15 Went back to Sweet Life reluctantly and everything was OK aside from not having silverware or napkins on the table even when ohr food was brought out we had to ask for flatware and then to top it all off I was charged double for our food because the chef said«ring it in again» the waiter told me it wouldnt show up like that on my bank acct butttt it did. I now ate a 50 dollar breakfast. I will be going there today to get a refund of this nonsense.
Samantha S.
Classificação do local: 2 Danvers, MA
Food is average, but for whatever reason they ALWAYS close early. They should either update their hours or stay open until the listed closing time.
Chucky K.
Classificação do local: 1 Quincy, MA
Horrible service when i took my gf here for lunch. We arrived at the place and went in to grab some food. Dazed and confused, we looked around waiting to be seated. There were no employees in sight. After a few minutes have passed by, we decided to seat ourselves. Annoyed and patiently waiting, an employee finally came to take our order. I think it was only one guy working at the time. Food came out and it was okay at best. Probably would’ve tasted better if the service was there. Yes, great service does make food taste better i kid you not! Aside from bad service, the cookies and muffins here are also terrible. I’ve given them three chances, three chances too many. Three strikes you’re out. The cookies are stale and the muffins are dry. Every time it’s like this, without missing a beat. I would not try them ever again even if it was free, it’s that bad!
Jackie P.
Classificação do local: 5 Boston, MA
Went with my family on a Sunday morning and this place was so busy! I got the standard two egg special with home fries and wheat toast, which is my breakfast go to. The eggs were cooked perfectly and the potatoes were well seasoned. My moms silver dollar pancakes were pretty good, but I would spring for the real maple syrup, the table syrup isn’t great. The service was very friendly, it took a while to get our check, but they really were slammed and it seemed short staffed. Looking forward to going back and trying some of their baked goods. The grilled muffins looked yummy!
Timothy T.
Classificação do local: 1 Boston, MA
The atmosphere is great, the vibe is cool but the quality of food is average.(LUNCH) The prices are also way out of proportion to the quantity and quality of food. This review only pertains to the lunch food options. Burgers served with potatoes chips? No fries and at ten or so dollars; small bowls of soup, very little stuffing in any sandwich. I guess the people that rated this place high have never gone to a Jewish deli. If you are there to be cool have fun. If you want good food at reasonable prices seek another venue.
Beth E.
Classificação do local: 4 Milton, MA
The atmosphere is warm and inviting. The informal space and fireplace encourage you to stay for an additional cup of coffee after finishing your meal. The wait staff is friendly and efficient — always willing to discuss their latest favorite from the kitchen. I would recommend the cappuccino and any of the omelets.
Greg W.
Classificação do local: 1 Dorchester, Boston, MA
Signed up for Unilocal specifically to notify others about my horrible experience at this hellhole of an establishment. While the staff was somewhat friendly, upon our first order of drinks we came to realize what type of restaurant/bakery this was. Very good chance this place should be shut down. Unsanitary. When waiting for our table we were not greeted by any of the staff, but pushed aside so one of the rude waitress could get to her table. Seated and the 3 of us ordered drinks… 3 iced coffees(2 flavored, 1 regular) all delivered to the wrong people. My friend ordered tomato juice and it had MOLD in it! Chunks of MOLD! All we got was 1 I’m sorry from our waitress, nothing else. 2 out of the three orders came out incorrect at breakfast. The French toast was very poor and someone changed out the sugar with salt. My fruit never came and the waitress forgot twice. I’ve had better pancakes and French toast from a freezer. Asking for the manager she was uninformed and only offered us cookies and to take the moldy juice off our bill. Top 2 worst restaurant experiences of my life. Strongly encourage anyone considering to go elsewhere and to discourage anyone from this establishment.
Nicky F.
Classificação do local: 1 Quincy, MA
Well I thought I would take my family to a spot I love. well how sad that we waited FOREVER! There were no drink refills until I asked 34 min after we ordered and they didn’t even refill everyone! I am sad and disappointed because this is somewhere I have always enjoyed even got my favorite waiter. not sure we will be revisiting. And we are still waiting for our food!
Lissa X.
Classificação do local: 2 Boston, MA
I’ve given Sweet Life many, many, many tries. The word that comes to mind about this place is: inconsistency. Actually, the one thing that’s consistent is the poor attitudes & screw-ups at the counter, especially the lady with the bright red hair. However, the waiters are nice when I have dined there. As for the food, one day I’ll order something and it’ll be great. The next time I order it, it’s overcooked/undercooked and/or has zero flavor. I’ve tried a plethora of their baked goods and find them to be sugary yet lacks flavor. The cupcakes are dry and lacks flavor, but there’s a lot of icing, which is delicious(maybe to make up for the dry cupcakes — who knows?). I believe this place has a lot of potential for being great(and on a consistent basis), but don’t know if the changes it needs will take place for it to be great. So, I won’t be going back, not anytime soon anyway.
Randy M.
Classificação do local: 3 Suffolk, MA
Very mediocre place. Just go here for breakfast. Menu choices are bland. Service is average. Had the burger and it was overcooked(ordered medium) with herbed potatoes. The burger wasn’t horrible but just average. Not open for dinner which is a missed opportunity for this establishment. I can’t believe they’ve been open this long and haven’t ironed out the operational deficiencies.
Vincent S.
Classificação do local: 1 New Orleans, LA
As I sit here waiting for my food(it’s been an hour and 15 min since we’ve sat down) I decided to be productive and write this review. Place is really cute. But after having been seated, brought drinks and had our order taken, we’ve largely been ignored. Our drinks long gone are sustaining us only on melted ice. We’ve asked a passing server for a refill but that was about fifteen minutes ago. I can’t comment on the food since we haven’t received it yet but other peoples’ food looks fairly good. Update: an hour and a half after being seated, our breakfast arrived. Everything was decent. Nothing was spectacular. And nothing was at all worth the unreasonable wait. A definite disappointment.
Brady B.
Classificação do local: 5 Dorchester, MA
Incredibly talented and wonderful staff. The custom made Marvel superhero cake that I ordered for my boyfriend’s Birthday was nothing short of perfection. The craftsmanship was on point, and the cake itself was absolutely delicious! Moist, bold flavors and the buttercream was divine. I encourage everyone who reads this to give them your business, you will not be let down. Thank you Sweet Life!
Janel M.
Classificação do local: 2 Boston, MA
I love to support my neighborhood and local businesses and decided to give SweetLife a chance. Got here service started off great, helped me connect to their free wifi smiles and cheer all around. When the food came I no longer saw my server and it wasn’t busy either. It took 2 reminders to bring me my coffee and my omelette wasn’t an omelette — it was a flat egg folded over with veggies stuck in the middle and grease flowed on my plate. The cheese wasn’t even melted. I explained this to my server(when I tracked him down) and he said that was how the make them. IHOP does it better. Not once was I offered another alternative he just walked away. But you can catch him chatting it up in the kitchen. I probably will come here again but I will definitely get another server.
Jason W.
Classificação do local: 5 Boston, MA
The only thing that I get her is the corn beef hash. It is amazing. They use crash corn beef and not from the can. It tastes so much better that way. The sausage links taste amazing here. There is a bakery here so the bread is always fresh. I never had a problem here. Only a few times when the service was slow but I lived. The place always looks clean. I come on the morning to eat at the dinner. I love the marble top.
Matt W.
Classificação do local: 4 Niskayuna, NY
Decent neighborhood brunch place with a takeout bakery on one side and a limited café-style seating, table service. The menu is halfway between diner and full-on high urban brunch, with some food specialties on top of standard fare but no mimosas or bloody marys. We had pretty decent food — the corned beef hash was made fresh, the pancakes had a little style, the omelets were tasty(the chicken pesto-goat cheese was moderately original), portions were large but the sides were sparse(two half-pieces of yummy wheat bread with the omelet), fail on the genuine maple syrup test. The service was a bit eccentric on a busy morning, though. They seemed to have both too many people, and not enough, working on clearing and rearranging tables, as we waited for our somewhat larger party. It was a bit bemusing to see one person try to clear a single large table from a previous party while three apparently had specialty jobs of some sort clearing a single table. Then when they put two tables together, they rotated their orientation to make it squareish instead of rectangular, which made it cramped for eight to sit. The server then forgot what the specials were… and didn’t go check when asked. I could chalk this all up to a slight disorganization in the face of the rush but in context I think they have some things to work out in the front of the house. That said, this was the real sort of amusingly odd part of our visit: they ran out of menus. I’ve eaten at restaurants thousands of times in my lifetime, really a soberingly large number of times when I think about it. And I cannot remember a single time I have ever been told upon being seated«we ran out of menus» until I came to Sweet Life. We’re not talking photocopied daily special sheets, we’re talking regular menus in the plasticized menu covers. It’s not that big a place. So we had eight people ordering off a single menu. Needless to say it took a long time to get our order in, and in turn the food took a while to come up, although for brunch we weren’t in a rush so it didn’t matter to us(although table turnover, when you have a line, should always be a concern to the restaurant manager.) How exactly do you run out of menus in a place that seats thirty or so people? I’m sure there’s a story there but I’m not creative enough to come up with an explanation. Maybe we should have a contest.
J E.
Classificação do local: 2 Boston, MA
This is an update on my previous review. Unfortunately the quality of the food has been inconsistent every time we have gone there. While service was not great when they first opened, they have been open for a while now and it has not gotten better! We actually walked out today after being seated with menus and not having our order taken for over 10 minutes — because there were just two servers in the place running around frantic… on a Sunday! I do still like their bakery and have no complaints there. Wish they could work on service and consistency in prep of items on the menu.
Phil C.
Classificação do local: 4 Boston, MA
For the price you pay at this bakery, Sweet Life isn’t that bad. In fact, I like coming here. I generally come just for the bread, and like the Irish brown bread and brioche the most. The brown bread is rustic and very hearty. A slice of that will keep you filled. The brioche, while could use a bit more butter and egg, is a good value. A small brioche a tete for 50 cents is bargain(two are good for a light breakfast). The brioche comes in different sizes, and they’re pretty well-priced as well. The pain de mie is standard bread… nothing special. I’ve had the apricot and raspberry cookies and both are good filling, while having a moist cookie. The cupcakes are fine, though aren’t really my favorites. For lunch, I did enjoy the chicken salad on brioche. The chicken salad was simple and didn’t have all the fanciness that a Waldorf has, which is fine with me. Apples, grapes, and walnuts should not be in a chicken salad. The chicken and dumplings soup was warm, hearty, full of chicken and dumplings, along with vegetables. Table service is good, while counter service for baked goods is inconsistent. One day, you’ll have prompt service at the counter, the next you’ll be waiting 5 minutes even though there is no one in front of you. You’ll be wondering if everyone disappeared into the bread abyss. I’ll try brunch sometime when I get the chance. Underrated bakery… but needs a website.