Supercuts

It may sound weird for a major, price-​sensitive, chain hair cut salon, but this location is by far my favorite. I went in attempting to go slightly blonde and came out with a natural ombré look. Leticia was excited, knowledgable and very talented. She was so talented that when I went in 6 weeks later for a trim, I found out she had been promoted to manager at the Watertown location. Still, the other stylists are just as young and have so much potential. A great salon that cost pennies but gives you Newbury Street quality.

Jessica was great and quickly had my hair resembling that of a normal person’s! I’m now considering making hair maintenance by a professional an actual regular thing (and I promise, never at 5 minutes to closing time! ;-)

Opened up 40 minutes late this morning. What sort of business does that? Friendly staff

I’ve been to this Supercuts twice-​once a few months ago and once last week. Both times, I had great experiences. My stylists, Davina and Allison, were both great and made the time go by with chatting that never got too personal. I hate getting my hair cut, but obviously I was happy enough with my first experience to go back when I felt that I wanted shorter hair again. Both times, I have gotten a great haircut that has gotten me a lot of complements, and the price is cheaper than any other hair cutting place that I have been to (and I have definitely paid more for haircuts that I do not like as much as the haircuts that I have gotten at Supercuts). For $ 15.95 (the cheapest cut there), I got layered and styled hair, and I plan to go back for my next haircut.

Called on a Wednesday afternoon to see if there’s a wait. I was told it just cleared out, so I put my name down and walked over to get my hair cut.
A middle aged Asian man greeted me at the door and asked if I’d rather have one of the girls cut my hair. Now, I normally don’t care what happens to my hair, as long as I don’t have to cut it myself, so I told him it didn’t matter. He sat me down, we chatted about what I wanted, and he got to work. The man is absolutely meticulous — it seemed as though he was cutting each strand individually. He shampooed my hair twice, conditioned it, and blow dried it — it looked terrific!
My issue comes from being quoted $ 23.95 for the cut on the phone but actually having to pay $ 35.95 plus tip post cut. I understand that length of hair comes into play — but a $ 12 premium just because my hair is an inch longer than the average «shoulder length», especially at a run-​of-​the-​mill place like Supercuts? Seems a bit steep.
Regardless, I’m satisfied with the cut but won’t be coming back as I feel like I was ripped off. Bah humbug.

I’ve gotten my hair cut here for at least 5 years. Everyone I’ve met here is nice, and professional as well. I’ve had a several very good, attune stylists that have done a great job with my hair. I feel I could pay five times the cost for the haircut they give me.
I also had a one-​timers whose haircuts I didn’t love. Had someone once, though very nice, didn’t understand my English well enough to cut one aspect of my hair as we had agreed ie he cut the back a way I didn’t want. That was disappointing. Also, another time I had someone who I had a lot of trouble getting across to them what I wanted because their English wasn’t perfect. But I didn’t want a misunderstanding (and wrong cut) like before. It was draining and worry some. I learned to only go to people who’s English is near-​perfect (accent is fine). That solved the problem. Most of their stylists now are fluent as far as I can see.
This place is clean and pleasant, the price is rock bottom, and you can find a stylist who seems as good as anywhere. I think it’s possible to pay many times what I did for equal haircuts of the quality of even the ones I didn’t like much.

Went for a simple bob haircut. Got exactly the haircut I wanted… just 2 inches shorter. Not a great experience, but the hairdresser was pleasant and the whole thing was quick.

«Ugh, you are my last customer today and I am SO tired, you have no idea. And I have to be back here at 10 AM tomorrow, it sucks.»
If you are confused about the above quote, so am I. Because this is the first thing Tiffany, the «stylist,» said to me when I sat down in the chair to get my hair cut. I wanted to feel badly for her, but I wondered: Should I open my mouth and state that I had just worked 12 hours straight with NO break, AND that I have to get up and be at work at 5 AM tomorrow? And that I am seriously concerned that she is going to be cutting my hair based on the first thing she said to me?
The entire haircut was extremely painful, like hairs were being ripped off of my scalp. Tiffany looked as if she were stoned, and I am not exaggerating. She only validated this idea when halfway through the cut she asked me if I use «any gel or anything» in my hair, to which I replied, «No, I don’t.» Not even 5 minutes later, she asks me: «So do you put any gel or anything in your hair?»
I didn’t even respond at first, because I thought she was kidding. She wasn’t. She was out of her mind, either actually stoned or just too lethargic from whatever other drug she was on.
She never asked me how I felt about the haircut or how I liked it, didn’t even show me the back when she was finished, and instead of telling me she was done, she took off my apron and walked over to the cashier without even saying anything.
I can’t believe I gave her a $ 3 tip.
I was in the middle of trying to fix all of the uneven hair on my head in my bathroom, and I was getting so angry that I was trying to fix my hair after I just PAID someone else to do it, that I needed to write this review.
DO NOT GO HERE. I don’t need to say anything else.
P. S. HA! I guess I will mention one more thing! Another girl here cut my hair twice, and both times it was messed up so badly that I actually went back one time and got it fixed by another girl the next day. This place is a complete embarrassment, and it is very apparent that management doesn’t care at all about the quality of the «stylists,» or might I said, «inept employees.»

Delia is finally back. She’s the only reason why I keep coming back to this place. She treats you really well, let’s you know what she’s doing every step of the way, and only makes my hair look better every time. I’m also a poor college student. So, trust me when I say you get the most bang for your buck with her.

Do NOT go here, its a trap!
My hair cutter, Celine, doesn’t even know which one is my banks. She cut my hair so bad I don’t even know if it looks like a hair style anymore. Spend a little more on those expensive salons than going to this place. Save your hair from this crime D:

Jeff is now at the Chestnut Hill location at the intersection of Route 9 and Hammond St. There is free parking in back.

Ask for Carla, she’s an excellent stylist!

The worst place you could imagine for getting a haircut. The staff there seems to not know at all how to cut hair. The girl was «working» on my fringe making it more and more short, but not thin, asked the manager to help her out. He behaved like a guru of hair cutting pretending to know what he does, jumping around me like a babbon. So as a result I have an uneven, 3 cm long forehead hair that is totally unmanageable.
They let me out with almost completely wet hair, blowing it for 2 minutes, styling it with FINGERS.
I am not local and didn’t know that it is the cheapest place, but even in the worst places I’ve been before they knew how to cut hair and used a hairbrush while blowing the hair DRY.
I am not familiar with the American way of haircutting — but I’ve never seen such unprofessional people working in a salon. If they don’t know how to cut hair– they should NOT work as hairdressers.

Went there sometime ago for highlights (the one in Cambridge, Mass Av).
They did a good job, although the professional in charge was asking two other coworkers for opinion about the color, time and way of making all along the process.
I was definitely a guinea pig there but lucky this time.
The lady who took care of my hair wrote down on my ‘profile’ the color she used and time necessary. I was charged the price listed.
After four/​five months I went back to the same place and asked for the same professional. On the phone there was a misunderstanding and I was told she would be there but when I arrived, found out she was gone.
Well, another lady there saw my ‘profile’ from previous time with all the due directions, made my hair, charged me and sent me home with my hair wet.
When I got home the highlights were bright ORANGE.
I had to go there three times because they couldn’t fix it and I had to have it dyed dark again.
It got a bit dark for my skin color, and they had to cut some of the hair because it was to dry and it was breaking at the bottom after being dyed four times in a week.
They wanted to charge me for the hair cut and I said «I am absolutely not paying for that. Not paying a dime for your mistake. This is not right».
I do not recommend them for anything more than a men’s hair cut. Be aware, you are at your own risk. It is like going to one of those beauty schools that you pay cheap and become a guinea pig.

I’ve gotten my hair highlighted a few times here, and always liked it. But I’ve also heard horror stories about bad cuts.
A few days ago I went back to get my whole head dyed for the first time in my life. First, let me say that If I could rate this place based solely on Shay, who did my hair the other day, it would get a rock solid 5 stars. The 4 is only because I’ve heard bad things about some of the other stylists.
Shay did an amazing job. When she started, she mentioned that I might want highlights on top of the base color, which would be substantially more expensive. But she didn’t pressure me at all; she simply suggested it and let me decide once I’d seen the base color. It turned out she was absolutely right and I needed highlights. She did a great job on those too, carefully doing my hair small piece by small piece so she wouldn’t miss anything, just as she’d done on the base.
She made sure to put protein treatment in my hair so it wouldn’t dry out from the dye, which I’m pretty sure isn’t a requirement for them. When she finished, she gave me a blowout and styled my hair, adding that she thought at least a blowout should be included in every dye job and haircut. It was a great change from the last girl, who’d let me walk out with wet hair.
Honestly, it was one of the BEST salon experiences I’ve ever had. Shay made the process a great experience, really getting to know me as well as my hair preferences. She made it fun, did an amazing job and provided top-​notch customer service. If you go here, make sure you get Shay!

Dane Cook does a bit about how auto mechanics, due to the specialized knowledge they have for their jobs, can get away with charging a fortune for fixing such things as «a tiny unicorn in your exhaust» that «was jumping and poking holes». After today, I’m just waiting to find a tiny unicorn in my hair, right next to the «damage to my perimeter» from wearing hair elastics, damage that’s going to «leave a hole in my hairline».
When a hairstylist takes my print-​out of example pictures and announces that she understands and gives me some complicated mumbo-​jumbo about «chipping» and «angling», I just pray that that makes sense to somebody and keep my mouth shut. Usually, this works out great. My hair is pretty generically wavy, and by all accounts usually easy to cut. Having even had bangs before, I figured getting a trim and some side bangs couldn’t go wrong.
My stylist, who didn’t really introduce herself, spent approximately 7 seconds listening to the fact that I wanted a trim and bangs before grabbing my pictures and announcing that she was «digging» one of the pictures. I explained that I wanted something small, and pointed to some of the other examples. She said that those would require taking hair from way back from the hair line, and wouldn’t constitute «small». Silly me, I respected her authority on the matter, thinking I’d gotten my wishes across, and told her to do what she thought would work best for them.
After forcing me to stand up to trim my hair (isn’t that why the chairs go up?), she sat me back down, pulled part of my hair into a side-​bang chunk, and cut. She lifted it up and announced she was «chipping» the ends so I could wear it on both sides. Great. «All done», she announced. Now, this was probably 2.5 minutes after she started, so I was surprised. She started to walk to the register, and I asked if she could at least dry my bangs so they didn’t poof as they dried. She grabbed a round brush and proceeded to sculpt my side bangs into a hideous banana curl at the bottom. I thought it looked incredibly stupid, but figured a quick straightening when I got home that night would fix it, and so paid her and headed out.
When I got home several hours later, I realized that she had basically taken a very wide, asymmetrical chunk of my hair going from my hairline to 3 inches further back, including a good amount of what I think most people consider non-​bang-​area, and cut it almost straight across just above chin level. It’s going to take me about 2 years to grow back what she butchered in less than 1 minute.
I called Supercuts to ask their refund policy, and to their credit, they were incredibly nice. The woman I spoke to and subsequently saw, Shay, apologized, promised to contact a manager about getting me a refund, and took about twice as long as my first haircut to carefully attempt to fix my bangs. She admitted it was done badly, asking «It was a quick cut, wasn’t it?» and talking about some styling approaches for while I was growing it back out. If only Shay had been the one cutting my hair the first time… She told me the woman who cut my hair, Tamar (I believe), was a manager. I’m still stunned.
I did get my money back, but my advice to you would be that while Supercuts is a fine place for a trim or a men’s haircut, you should ask for someone mentioned on Unilocal (or elsewhere) by name if you want anything more difficult, and please, learn from my mistake and don’t let a stylist intimidate you into accepting a horrible haircut.

The first time I came here 3 years ago, the woman who cut my hair took over an HOUR to layer it. She was REALLY precise and did an excellent job.
But when I came back a few months later, she wasn’t there anymore but Jen was. So she cut my hair for the last 2 and a half years. She really took care of me. She knew my hair. She was great to talk to.
I went there in February to get my hair dyed, and Jen was GONE. So someone else did it. It was ok. Way overpriced though. But she did an OK job. Their dark hair color options are quite limited. Disappointing.
But i won’t go back because Jen’s gone. I know that may seem crazy, but getting my hair cut is a big deal. If the stylist does a shitty job, you look shitty. It’s SO difficult to find a good hair stylist in this city. Monica (Monica’s Salon) is great, but Jen was better. I guess I’ll be going to Monica’s for now.
So I wrote this to tell you that while it IS a chain, it’s not run by corporatized robotic hair stylists who don’t care about you. If you are a regular, they really do care. Get your hair dyed elsewhere though. And your eyebrows waxed elsewhere. Not worth the price!
Ok it has been less than 24 hrs since i reviewed this as 2 stars, but i came back today only because Monica was too busy (I forgot to make an appointment) and I am scared of people who will speak Spanish behind my back, so I went back to Supercuts and Yesenia (sp?) cut my hair and I love it so I’m back to being a fan and she will get my forever service unless she disappears too. That’s the one thing that keeps me from giving this a 5. People disappear. blah. Oh well.

I was sick of expensive salon haircuts with the expensive attitude, so I decided to give Supercuts a try. After a few visits, I found Jillian, who is always available and remembers me and my hair every time.
I recommend calling ahead, I walked in today and she was ready for me right away… a good choice as they were understaffed and my hair takes an hour.
Jillian is friendly, funny, and I am comfortable telling her to make it look great (without a lot of direction) and I always walk out happy

I had long hair that reached down to my chest. And haircut used to be annual event. Cut to my shoulder level and let it grow as long as I could tolerate. So it was simple. All I had to say was to cut to my shoulder level.
This was til May 2005. I got tired of the long hair so I cut it short once for all. Then getting hair cut turned from annual event to monthly chore.
I admit. I am fashionably inapt. So I don’t know what/​how to request when it comes to haircut except «short». So I went through painful period I had to tame with haircut I hate. And there was one time I got haircut at one place in Back Bay. I looked horrible. Painfully dorky. I had to go out that night for St Patty Day (’06) and wore the hat all night.
Next day, I happened to be around this location of Supercuts. And this gentleman, Andrew worked with my painfully dorky looking haircut and turned into the one I liked. And I have been settled with it from then.
Andrew seems to be popular. I often see other hair dressers, reading magazine to kill some times while Andrew’s got a long queue. Because all those people requested him. And I am one of them.

I hate getting my hair cut. I don’t like sitting in front of a mirror while a stranger touches me and tries to make conversation. I like to be in and out fast. I hate spending money on fancy schmancy haircuts because it just means I will have to go back in a month or so and get another fancy schmancy cut to make sure it looks fresh. I also spend about 5 seconds on my hair in the morning, so I need a no fuss do. I usually go to supercuts. The key to going to supercuts is to make sure you ask for a simple cut and not a fancy schmancy cut. I love supercuts because I can be in and out in 20 minutes or so.
I went here several months ago. I asked for a simple cut. No fancy layers. The guy was superquick. A little too quick though, he kept tugging at my hair and that hurt. I got layers. He also made snips throughout to take the weight off. The problem being is that I have Asian hair (thanks mom), and it is really heavy. He didn’t do anything to the top of my hair, just the middle and bottom parts. I looked like Florence Henderson when it was all over. Please don’t try fancy schmancy when I askfor a simple haircut. It wasn’t bad until it started growing out. Ponytail for me now.