Fenway Back Bay Snow Plowing

My brother and I contracted with them last winter (2014 – 15 which was snowiest winter on record) for our mother’s house in South Boston. She lives in the house with our elderly aunt. They both have medical issues which require daily visits from nurses and caregivers so it is critical that the snow removal service is dependable and performed in a timely manner. They did a really good job for us, especially considering how much snow fell on the area within such a short period of time. There was even an incident with a neighboring business that was throwing their snow in my mother’s yard and sidewalk, which Fenway Plowing had already cleared. Scott showed up personally to speak to the business owner and he resolved the issue. Whenever we called them, they answered the phone professionally, provided us with an estimate of when they would be there, and showed up on time. We were so satisfied with the service that we contracted with them again for 2015 – 16. I would recommend their service.

I’ve used Fenway for 10 years never had a problem with services. They didn’t have to but help me clean the snow off and around my car. My property always is clear of snow and ice. They even come out when the snow starts melting and turning into ice.

Honestly, Edward, if you spent as much time actually plowing as you do responding to your critics on Unilocal you might have a legitimate business. As it is, you continue to be a complete and unabashed fraud. I really don’t understand how people like you don’t feel bad about swindling others out of thousands of dollars.
Hopefully people reading these reviews will be able to figure out what’s going on and won’t send you money. At the very least, Unilocalers, 1) insist on seeing a contract that is signed by both parties, 2) insist on paying *after* service is rendered, 3) document everything (photos, emails, phone conversations and records), and 4) have a backup plan. Better yet, avoid all of that by hiring someone who isn’t a crook.

Absolutely the worst! We hired Fenway Plowing after they posted flyers in our neighborhood — regretfully without reading Unilocal reviews beforehand. They didn’t show up for the first two storms of the season (6″ and 18″ respectively). Our calls were met with excuses initially and later hostility, particularly from Scott, who hung up on us repeatedly (what kind of business owner does that?!) Ultimately, we cancelled our contract expecting a full refund, given that they performed absolutely no snow removal services for us. We have since taken them to small claims court given their refusal to pay, and even after the judge ruled in our favor the saga continues as we have yet to see our refund!
I am hopeful that our story will deter others from using their services. If you’re looking for honest work and good service, look elsewhere.

Terrible. Required full payment in advance of the ²⁰¹⁴⁄₂₀₁₅ winter, did not show up a single time despite repeated promises and calls from us, then refused to provide a refund. don’t waste your time and money — it will end in the Small Claims Court if you want your money back.

I agree with other reviews. This is the worst service provider I have ever had to deal with. Unfortunately, we pre-​paid in Fall so he got our money with doing about 1 hour of work in total. They showed up either significantly late or not at all for every storm. When we called to get a status, the owner became belligerent on the phone including calling us names and would hang up on us. We eventually just gave up on them and do the shoveling ourselves. At least, I do not have these people in my lives anymore!

I’ve used fenway snow plowing the past 5 years and they have always done a great job removing snow and ice in a timely manner. I would strongly recommend them!

Same experience as others — paid in advance — didn’t show up and they were verbally abusive. Took the to small claims. Judgement for me — didn’t pay — court issued a capitals — arrest warrant. Day of hearing supposedly filed for bankruptcy!!!’ Do NOT hire these guys,!!!