La La Lunchonnette Restaurant

I will never come back to this place again. My food took about 30 minutes for a plate of white rice and chicken! Why? Oh, and the woman taking orders could barely speak English. I was able to communicate with her (I speak Haitian creole) but, she couldn’t communicate with other people. I had to repeat my order several times even in her language to try to get her to pay attention to me. The customer service in here is just off. Never again.

A good friend said the food here was very good so I went down with the wife and boys to check it out. Sadly to say I need to have my friend’s head examined because the food was not good! Then they are a cash only business and it seems like nobody told them that it’s 2015 and not 1950.
The black rice was not good but I will say the legume and grio were the only good things that we had in our meals. Hopefully they will get it together and work on their food which is critical in the Hatian Restaurant success business.

I went in here on Saturday to try this restaurant since I’ve heard so many great reviews about this place. Most Caribbean restaurants are known for their horrible customer service, But this place may take the cake. Don’t even bother thinking of staying to eat there there are hardly any tables. I got in there and there was a woman who barely made eye contact with me or told me to hold on before she can take my order. They’re tide up or understaffed I understand but my goodness that woman had an attitude. I waited a good 15 minutes before I could even place an order. I was about to walk out when another man took my order and there was a line of behind me also waiting. Another man came in and said that he ordered over the phone. He waited the same amount a time as a matter of fact I got my meal before he did. He started getting upset the man never knew what he ordered over the phone. This place is a hot mess. I was also embarassed because there were people who were not of Haitian descent order trying to order. They gave them the same mess. They waited and waited with no acknowlegments idk. After waiting a good 30 minutes for my food. The food didn’t match the hype on these reviews. I will say I paid $ 5 for my meal, but there wasn’t alot of food and I still felt hungry right after. I’ll just stick to my usual Haitian restaurants that I go to Lelenes, Las Vegas, Sunrise and La Perle. At least I won’t receive MEDIOCRE FOOD AND with HORRIBLE CUSTOMER SERVICE. And oh one more thing its 2015 and they only accept cash no cards.

This place is a hit or miss. Some days the food is delicious other days it tastes old and reheated. Once my chicken tastes like it had already rotted and was reheated. The customer service isn’t the best only because you will call for an order and no matter when you arrive it will not be ready. It’s mainly takeout because there aren’t much seats. Go to this place on your own discretion and you’ll either LOVE IT OR HATE IT!

I was really looking forward to trying this place out because I heard the food was so good, and it’s really affordable. We wanted to order a bunch of chicken for an event we were hosting on campus. I called around 11:30am or so for a 1:30pm pick up for a 2pm event on a Thursday. I spoke directly to the manager there to place the order. After a few minutes of back and forth and confusion because what was listed on their menu they don’t actually serve or didn’t have available, they told me they could put together something comparable to what I wanted and have it ready by 1:30pm. I sent a student over there on the T from the downtown area to pick it up. She waited in line for a while, and when she finally got to the counter they said they never got an order from us. I told her to just talk to them and order what we wanted, but they didn’t want to give us what they originally told us they would. So, almost an hour after the event started, she came back with 2 chicken «plates» which consisted of a handful of chicken pieces over what was probably 6 or 8 servings of rice and beans. The guests at our event liked the chicken, but they barely touched the rice and not everyone was able to get some of the chicken. The price was great for what we got (which wasn’t really much to begin with), and everyone that got to try the chicken really liked it, but the service was terrible and the portions were way off. I might consider giving them another try if I wasn’t going to get take-​out, but in all honesty I probably won’t go back after this experience.

Thank you Bön Appetite for being so horrible at customer service and ruining food so much that you forced me to have to find this hidden gem. Oh thank the Haitian food GAWDS honey cuz the food here is so good u woulda thought Jesus whipped it up himself. Hallelujah! Amen! And expect great customer service (unlike some other restaurant located on blue hill Ave which shall remain unnamed. for now). The ppl there are so nice and u can tell they appreciate ur service. well lala’s, I appreciate u. your service is more refreshing than ur delicious passion fruit juice. welcome to the neighborhood…

The place is tiny and the outside will make you question the place. The inside will make you question too! Maybe a few tables on the side. It’s mainly a takeout catering place but make the trip here. Call first and let them know what time you’ll be there. They get 4 stars just due to not being timely. The food is well worth the wait though. I ask for it every time I come to Boston. There are cars outside jumping in and out waiting for take out. You know it’s good when local Haitians recommend it! We get the legumes which has veggies like cabbage, carrots and spinach and whatever meat of your choice. It’s a stew– think ratatouille. Then you can pick a side of white rice or rice and beans. We also ordered the stewed turkey. He also gave us macaroni with it! The food is very flavorful! If you like bland and light, this is not for you. I’ll be back Lala!